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MDGReviews 5,386

3.1
How would you rate MDG?
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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days
Canada
1 review
1 helpful vote
Follow Tammy M.
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MDG has great prices and financing options! Fabulous customer service and I recommend them to everyone!

Date of experience: June 15, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We are happy to hear.

Canada
1 review
0 helpful votes
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Reasonable
June 17, 2018

Reasonable experience, easy enough to order. Lacking communication strength on the companies part. Generic emails sent out claiming they have attempted to contact me multiple times. This was not the case. At the end of the day the process is easy enough if your willing to do the majority of the leg work.

Date of experience: June 15, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Ups does not call prior to delivery.

Canada
1 review
0 helpful votes
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Pour le services
June 15, 2018

Un tres bon service avec vous je suis satisfais pour les réponse que demande et rapide la livraison merci

Date of experience: June 14, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

Canada
1 review
0 helpful votes
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Amazing
June 15, 2018

Great job by all... Great delivery time... I have told all my friends about you guys. Im very happy with my products thank u

Date of experience: June 14, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

Indiana
1 review
1 helpful vote
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Not bad but not great
June 17, 2018

While it was easy enough to get approved, the placing of the order involved so many extra steps. Several phone calls to confirm information repeatedly and then zero confirmation or communication in regard to shipping and was never given a tracking number. All the representatives I spoke to were very helpful and pleasant.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 14, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2199737) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

New Jersey
2 reviews
0 helpful votes
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Victors review
June 14, 2018

Very satisfactory, is good work with company's like this, always on time Thanks, Very good customer services either

Date of experience: June 14, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review! We appreciate it.

Canada
1 review
0 helpful votes
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Nice jod MDG
June 14, 2018

Everything was on time and well packed. The products are what I wanted and I will enjoy the convenience of paying for them monthly.

Date of experience: June 14, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review! We are happy to hear.

Canada
1 review
0 helpful votes
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Very disappointed
June 16, 2018

Oh you do not want my experience posted. Been waiting since monday for my order. And still no one has any answers nor can it be found by your office nor the shipping company

https://www.ups.com/track?loc=en_CA Cc:

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 14, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2195507) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Incredible, friendly service!
June 14, 2018

I have to say thank you so much MDG. Incredible customer service and great quality products! I couldnt be happier!

Date of experience: June 14, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback.

Massachusetts
1 review
0 helpful votes
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Disappointed
June 16, 2018

First off I was promised fast delivery, then after additional paperwork which to me was to much info. To have something expedited never was expedited. In fact when I called or emailed NO RETURN CALLS. Then after waiting 2 weeks finally got goods and tv stand was told went CEVA shipping and in fact went UPS GROUND was piece of furniture that was all broke when received. After waiting 2 weeks was useless to me for $349.00 Seriously. I was dealing with Dan who after order was complete you cannot get a call. So upset..

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 14, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2187849) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Buy from mdg
June 14, 2018

Had a great and easy experience from mdg. I would say just go ahead and pick what you want and get it.

Date of experience: June 14, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
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Comments
June 14, 2018

The Product is a good quality.The Customer service was very efficient. The delivery was done so quickly. I am very impressed. I will gladly recommand your compagny to my friends and family. She give a chance to everybody.

Date of experience: June 14, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
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Online shopping
June 14, 2018

When you say up to 3200 in credit you should state including taxes and delivery fees. I have been affected by this before and as a former customer I was baffled to see another credit inquiry on my credit monitor

Date of experience: June 14, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review! We normally do a soft check for a new order.

For any questions or concerns, you can also contact our customer service team at 1-800-906-0976 ext 352.

New York
1 review
0 helpful votes
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Great Experience
June 14, 2018

I have a great experience with them before and that is why I am doing business with them again. They are great.

Date of experience: June 13, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

New Jersey
1 review
0 helpful votes
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It was truly easy start
June 14, 2018

I thought that it was going to be hard to start an account with MDG. But it was truly easy I like how things are delivered straight to your door and I will recommend you guys to my family and friends.

Date of experience: June 13, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
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It was a pleasure
June 14, 2018

Dealing and purchasing items from MDG was great and stress free. Thanks so much. Looking forward to buying things in the future

Date of experience: June 13, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Washington
2 reviews
0 helpful votes
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HP laptop and camera
June 14, 2018

Very efficient and kept to promises in site. One problem is length of delivery. Which I haven't received yet, of my order. It isn't suppose to be here in Tacoma, Washington! Price was good. Customer service was super.

Date of experience: June 13, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback.

Shipping time depends on your location and weight of the product. Your order was shipped on June 8th and the delivery time frame is from 3-10 business days.

Virginia
1 review
0 helpful votes
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Awesome
June 14, 2018

I can not say one thing bad about mdg. I've had nothing but exceptional service them. They are so helpful when needed. I will continue to get my products from them.

Date of experience: June 13, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
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Super service...
June 14, 2018

1# premièrement je reste très très loin et ca pris 3 jours la livraison magnifique.

2# Mon vendeur a été très patient car je travaille beaucoup et très dure de me rejoindre.
Et mon vendeur très professionnel et poli...

Je suis très satisfaite de mon achat en plus j'ai reçu un beau cadeaux
Je vous remercie de me faire confiance...

Et après mon prêt je vais refaire un autre commande et je vais bien avoir un autre petit cadeaux ces agréable je ne suis pas habituée à cela...
Merci
Annie barrette

Date of experience: June 13, 2018
Meghana B. MDG Rep
over a year old

Merci beaucoup pour votre commentaire.

Canada
1 review
0 helpful votes
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Second time ordering
February 18, 2021

Still waiting on delivery of my second purchase over a week after the scheduled delivery date. Very pleased with my first purchase. This time however I'm unimpressed

Date of experience: June 13, 2018

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE