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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.
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Everything went well. From the beginning of the purchace to the end (delivery). Customer service was very nice and helpful and the transport company were also very professional
Told I would receive call backs... never happened. Told product was unavailable and cancelled order. Then get a tracking number that the item has been shipped. Then I call to confirm get told I would recieve another call back that did not hapoen
Thank you for your review. A Customer Service ticket (2360296) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
My agent, Milena, made the entries process way too excruciating and long. It took over 2 weeks from the start of the process to closing to get it to ship. Whenever any complaints were made relating to the amount of time, she just shrugged them off and constantly sighed in frustration if anything negative was said. When I asked to have a manager call me back, I never received a call. Your company has terrible customer service.
Thank you for your review. A Customer Service ticket (2338704) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I was very satisfied with my order and the help I received from MDG. The item was delivered on the date with no problem.
Thank you for your feedback, we hope everything continues to run smoothly for you.
I thought this process was going to be fast and simple but instead it took more then two weeks to finalize my information. I was unaware of the person helping me going on vacation which made me wait another week ontop. Upon finishing paperwork I was told it would be shipped 5-7 days. Then when I spoke with the verification department I was told 3-10 business days. I recieved the laptop 1 week after school started.
I appreciate that this service is avaliabe buy the customer service was lacking in my eyes.
Thank you for your review. A Customer Service ticket (2312352) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I m glad I purchased the items. Thank you. After I have payed my first items I plan to reorder... Thanks very much
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
The process of ordering was easy and I appreciate that, but I placed my order on August 10th and wasn't told until two weeks later that the product I ordered was out of stock, have yet to receive my order and it's now September 12th. When I email staff, I rarely get a response back. I had to go through the verification process twice which also set my order back
Thank you for your review. A Customer Service ticket ( 2290404) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
300 for delivery of a 8lb tv is atrocious and straight up thievery. Tv is nice though. Just not impressed with delivery at all
I found the customer service excellent, however, the steps in order to have to get the product shipped is a bit much. All the processing times and escalations to different departments. Other than that I had a great experience
Thank you for your review, we appreciate the feedback.
Good value. Speedy delivery. Great customer service (violet), only 1 request. Larger variety would be great.
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Went online to get a laptop for my grandson. Everything went smooth. I really appreciate MDG. They gave me credit, and the payments are geared to my budget!
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Très heureuses et satifaite de son achete et tres bon service. Merci bcp et bonne journée à vous. Bravo vous fait du beau travail. Tres très bon service.
Merci pour votre commentaire, nous sommes heureux d’entendre que vous avez vécu une expérience formidable.
Items intact et livraison rapide moi et ma conjoint sommes très heureux de nos nouvelles achats et nous recommanderont chez vous
Merci pour votre commentaire, nous sommes heureux d’entendre que vous avez vécu une expérience formidable.
I bought PC, laptops, tablet and Celular Phone from MDG and I have always been satisfied. I ask tor warrantes twice and everything have been solved whithin a week.
Hoping to buy again from MDG
Ray
Thank you for your feedback, we are happy to hear you had a great experience.
They walked me thru and helped me out with every step they made sure it was me who placed the order to prevent indentity theft that shows they care about there clients security it was a nice and easy process thanks Mdg for helping people get the goods they want that don't have perfect credit
I ordered an Ashley 3pc couch set that was available online. I paid my deposit, then a few days later I get a call saying it wasnt available anymore and they won't be getting it back in. One of the few that were available at the time should have been put on hold for me.
Thank you for your review. A Customer Service ticket (2325288) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Mdg all the time i make a order its wonderful to easy to make the order and the customer services is excelent
Thank you for your feedback, we hope everything continues to run smoothly for you.
Second time buying from MDG. Great service just wish they offered faster shipping.
Helped me out with building my credit really fast
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
I recommend it to everyone havn't the budget to pay a big amount of cash
They were flexible and kindly with me
The customer service agent I was assigned (Victor) was not very friendly or professional. When he went on holidays I was in contact with another agent (Milos) who was very friendly and helpful. A+ for his service. Was not too happy when I saw that my credit expired. I tried to re-apply but for some strange reason did not get approved. I wanted to purchase the playstation 4. When I received my xbox one x bundle, there was no game, which was supposed to be part of the bundle. Overall the shipping speed was the best part of this transaction.
Thank you for your review. A Customer Service ticket (2325592) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review, we are delighted to hear.