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New Jersey
1 review
0 helpful votes
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Stingy
May 7, 2023

Order three cheese burgers, 20 piece nugget and fries I asked for 1 bbq 2 ranch and 5 of the new Big Mac sauces to cover all the products with enough sauce and was told they can't give me as many as I asked for so I was told I got one of each. If I'm spending money and getting that much food I should be allowed more than 3 sauces, this makes me so angry that I now have to have dry food because I was allowed to get what I asked for!

Date of experience: May 6, 2023
California
1 review
2 helpful votes
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Service
April 28, 2021

Disrespectful staff, managers as well. Not taking orders correctly. Verbal abusive not happy at all with McDonald's anymore talking that way in front of my kids.

Date of experience: April 28, 2021
France
2 reviews
4 helpful votes
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Tasty food
June 10, 2020

Like their burgers with double cheese and ice cream. My favourite one is chocolate. OH, why do I love this food? I want to say that the prices they offer are quite good.

Date of experience: June 9, 2020
North Carolina
1 review
0 helpful votes
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McDonald's is the best like it's amazing but there's just one problem every time I try to get some fries or something they are not fresh or they don't have salt on them so please put salt.

Date of experience: January 16, 2022
India
1 review
0 helpful votes
Follow Sneha A.
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Made waited for 2 hours and cancelled delivery
September 24, 2023

Dear sir or Madam

Order No GHA-DL-22-09-**************

This is regards my my order placed to Khushal tower ghatkopar east mcdonalds at 1.30am approx after making 5 calls and multiple attempts my order was later cancelled at 2.50 am after making me wat for my order for more then 2 hours. They kept saying me on call i made that order will reach in next 10 min however it failed to do so.

Restaurant didn't even had courtesy so inform it it was going to get delayed and on top of it had an audacity to cancel the order after making it delayed for so long.

Such a pathetic experience I wasn't expecting from brand like mcdonalds.

If u can't deliver please dont make apps to make people place order and they delay and cancel that finally.

This is not at all customer service you guys are delivering what mcdonalds is known for

Thanks
Sneha

Date of experience: September 24, 2023
Arizona
1 review
1 helpful vote
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Great service
May 4, 2022

McDonald's in tempe, AZ. #******* Rural and baseline. Have one of the greatest services in morning hours. The girls are friendly fast and accurate on orders. Keep it up!

Date of experience: May 4, 2022
GB
1 review
0 helpful votes
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Apalling service bad attitude by staff underpressure waited for 1 hr for order to be completed priority given to drive through, dileviry people and small orders. Never going to mcdonalds again. Payed 27 pounds for a meal...
*******@tiscali.co.uk
I look forward to hearing from you...

Date of experience: March 2, 2023
2 reviews
5 helpful votes
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They are sort of OK some days I don't want to be rude at all only honest they barley have speedy service going for them now I love my double cheese burgers but I always have a issue when I go to McDonalds they always forget something or take do long or a machines down always some kind of petty yet aggravating problems and when you complain the ghetto managers always make you out like your a liar and they never make mistakes I'm just so over McDonald's on general.

Date of experience: June 10, 2019
Alabama
1 review
0 helpful votes
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Let's face it, the sauce is what makes a Big Mac, and if all you have is just a little dab, than it's really just another burger. Hard, stall, bread didn't help things either.

Date of experience: October 3, 2023
Georgia
1 review
0 helpful votes
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MESSY MCRIB
December 28, 2016

We stopped at the McDonalds in Bryson City NC on our way back from Waynesville. We was getting the Mcrib combo with an extra one for $1.49. Well we got our food and we asked for no onions for all six mcribs and a couple of them had onions on them but the sauce was way too much. I went to eat mine and there was so much sauce on my sandwich that my mouth was burning and it was all in the boxes as well. All 3 of us had so much sauce on our sandwich and in our boxes that it could probably been enough for two to three more sandwiches. Im glad yal have the McRib that i wish yal could keep it. But maybe the next one i get i will ask for lite sauce and see what the results is.

Date of experience: December 28, 2016
Massachusetts
1 review
1 helpful vote
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McDonalds getting expensive and Cheap
December 17, 2021

A medium size Orange Juice which the size has changed to be small! Is $2.99! I can buy a whole gallon for that! And they forgot half my order and I had to drive all the way back from work!

Date of experience: December 17, 2021
Washington
1 review
0 helpful votes
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I was at mcdonalds on 30 in plainfield ill. I go there every day i am off work. 3 days a week.
I take my dog bcuz they used to give a pup cup to the dog. Not any more though. Now they have to add to the 14.06 tab with another 30 cent charge for a pup cup. 14.06 just wasnt or isnt enough they desparately need that 30 cents. They are using product and MUST charge lets see if not mailing the 14.06 anymore will awaken the owner to the fact the 2 cents worth of whipped cream in a 1 penny cup will not make up the difference. If all the stores in my town charge then i guess the dog wont get whipped cream from mcds anymore. And Mcds wont get the 42.06 anymore.

Date of experience: March 3, 2024
GB
1 review
0 helpful votes
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Very Poor
August 20, 2023

No milkshakes, no iced drinks. Food just didn't taste nice. My sons brownie came in a sealed packed, which always gets a, some wrap, some don't! Disappointed Sunday brunch Not our usual

Date of experience: August 20, 2023
Wisconsin
1 review
0 helpful votes
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Bad experience
July 21, 2023

I've waited almost a half hour for my food because nobody was working on it and the workers were doing other things I'm not very happy I'm going to stop going to the McDonald's on S Oneida St Green Bay Wi

Date of experience: July 21, 2023
Texas
1 review
1 helpful vote
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In Galveston Texas if you have tattoos, and if you spend any money at any of the McDonalds here you are helping them to continue to descrimanate. The will not hire you if you have tatoos. Even if they can be covered up. So I think everyone with even 1 tatoo should refuse to spend their hard earned money somewhere that would not give you a job just because you choose to have a tattoo. Think about if everyone with a tatoo decided not to eat at McDonald's how much business would they lose?

Date of experience: April 13, 2016
West Virginia
1 review
0 helpful votes
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I'm sorry that I'm not sorry... I've sit back and watched it go on for so long that it's such a pity anymore. A business built on discrimination and toxicity. Until I'm heard and something is done about it I'll write a review everyday! Almost everytime i come in the store. I witness a mentally handicapped employee get yelled at and talked down because they are being friendly and making a welcoming atmosphere. I hate the fact that all the nicest workers get treated like garbage and the spiteful ones get treated better than anyone. I hate the fact that people still supports a business that is abusive towards the mentally handicapped. If you support that behavior then your apart of the problem.
Amongst that, I've never seen such a sad crew in my time of working there and returning as a customer, there is no moral because terrible T is always yelling at someone for not being as "great" as her. Well in my eyes if im doing my best and you start talking down on me saying i need to do better. Well that's gonna make me feel like $#*! and now I'm depressed I'm overthinking everything I'm doing and now nothing is good enough for her. The company isn't the problem, the CO workers ain't the problem, it's always the General Manager. People follow the lead and if the lead is a bad apple well it won't be before long that all of em is rotten. People don't leave companies they leave their employer/The toxic people who made them. Retrospect, we are humans and it's about time everyone gets treated equally and fairly. All lives matter, especially mentally handicapped. I hope this sees the right people.

Date of experience: May 4, 2023
Texas
2 reviews
4 helpful votes
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Wtf
August 7, 2022

Okay so I just left McDonald's first off they had no ice cream to make shakes second my Big Mac was missing the bottom bread so it had the top and the middle and no Center section absolutely ridiculous I have never seen it what is the matter with people these days he did not take pride and what you serve I mean it is insane the customer service was absolutely mean all she said is all our ice cream machine shuts off come on man you're a big business and you cannot even take care of your consumers I mean look at the picture of I'll send you the picture of the sandwich that I got and I'll send you the picture online which I know they're usually different but come on to be missing a whole piece of bread absolutely stupid you people suck and I I would like my money back

Date of experience: August 7, 2022
AE
1 review
0 helpful votes
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MacDonald's
November 18, 2021

My name is Ryan and I am in third grade in Indian High School. Today I went to shindaga branch in burdubai.the people there were very arrogant. They told that they wouldn't give food without cash. But we gave card but still they wouldn't give us food

Date of experience: November 18, 2021
Pennsylvania
2 reviews
0 helpful votes
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Disappointed!
December 31, 2023

I was an absolute loyal McDonalds customer. At least 3 times a week it was my favorite,QUARTER POUNDER WITH CHEESE. In Oct.,hospitalized for almost a month,I had my husband buy my meal. WHAT HAVE YOU DONE? The burger was smaller and I was so disappointed! Everything was NOT upto par,& I am sorry to say,...I HAVE NOT BEEN BACK!

Date of experience: December 31, 2023
Canada
1 review
0 helpful votes
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Price went up and product has gotten grossly cheap. The people who owns the company aren't even from here and don't eat our kind of food. It's all about the money.

Date of experience: May 13, 2023

Overview

McDonald's has a rating of 1.6 stars from 540 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 319th among Restaurants sites.

service
235
value
223
shipping
113
returns
122
quality
205
+64