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Maxgamegold
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maxgamegold.com
New York
1 review
0 helpful votes
Follow kevin h.
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I don't know what everyone complains about... I haven't been scammed by this site at all. They deliver kind of slowly and their hours suck... but that's just customer service i got all that i ordered and then some...

Date of experience: May 10, 2011
Netherlands
1 review
3 helpful votes
Follow FFXI P.
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Probably the worst gil/gold trading site you can find. Complete scam. Pay your money and lose your gil. Dont touch this site, you will just lose your money. Used Paypal to dispute the claim and even during the dispute period nothing was done to resolve the dispute. Site owner will talk online but will refuse to trade the gil and keep stalling with excuses. STAY AWAY

Date of experience: September 4, 2011
Wisconsin
1 review
2 helpful votes
Follow Jennifer R.
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This site is a total rip off. I was dumb and didn't read the reviews prior to purchasing gold. I only purchased 3K gold. Waited 4 days. Now I have a claim open with paypal. All contact information for maxgamegold is wrong or disconnected. They won't give you your gold but they will take your money!

Date of experience: November 29, 2010
Canada
1 review
3 helpful votes
Follow Wayne L.
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Be aware of this site when you are shopping in-game gold! My experience with them is that they are not totally fraudulent, meaning that they do carry inventory but they will make you feel like you got scammed by making up excuses to delay the delivery

I decided to buy maplestory mesos from them after their web ad promised instant delivery with live chat support but it turned out their contact number was not valid and the rep would just come up excuses delaying my delivery. I had to open Paypal dispute and tell them I will not close until I get the gold. The rep actually told me "Fine, you won" and finally the delivery was made. What a hassle.

My advice: Stay away from them, do not fall for their advertisement. If you still want to try, expect a lengthy fight with them for your gold

Date of experience: March 15, 2011
Virginia
1 review
1 helpful vote
Follow Larry A.
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I got SCREWED by this company. But here's the good news, and I hope anyone in my situation reads this. You can get your money back! That's right. Paypal can't do $#*! for you. So don't even bother filing a dispute with them. Instead, wait for it to post to your credit card. Call your credit card company and explain that you never received the virtual goods. They'll do a chargeback. You'll get your money back and maxgamegold can sit and spin. Chinese mohter$#*!ers. Good luck

Date of experience: November 6, 2010
Nevada
1 review
3 helpful votes
Follow Dale R.
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This website is ridiculous
September 10, 2010

This website is ridiculous. 10 days and still nothing. Pay-pal can't do anything about virtual purchases. Wish i had read reviews beforehand. &*$#. $43 for 15K gold... and check out this excerpt from a chat with customer service... who the F talks to people like this?

Welcome to our website!
Mary 09-10 10:38:15
Hello^^ im mary. How may i help u?
You 09-10 10:38:18
How we doing? **************843
Mary 09-10 10:38:29
Checking
Mary 09-10 10:39:14
Do u feel shamed?
You 09-10 10:39:42
No... why?
Mary 09-10 10:40:01
Dispute?
You 09-10 10:40:30
No, i don't feel shamed for opening a dispute. Do you feel ashamed for taking so long?: P
Mary 09-10 10:41:05
I do not feel shamed
Mary 09-10 10:41:19
Becuase yo u never close it
You 09-10 10:41:56
I don't plan on closing it until my gold is ready to be handed over... It's my only reassurance.
Mary 09-10 10:42:15
Ok then u will never get it

Wtf right? SCREW THESE PEOPLE.

Date of experience: September 10, 2010
Florida
1 review
2 helpful votes
Follow zack l.
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This website sucks
November 22, 2010

This website sucks. I just orders 2k they said 5mins and it been over a hour i keep talking to the live chat lady and im about to open a dispute and contact the FBI because there a scaming website. Ive got 5 websites shut down cause the tried to scam me lol and this one if next

Date of experience: November 22, 2010
Michigan
1 review
2 helpful votes
Follow Tanya M.
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Wow i was reading all these comments while talking to Rose on the customer service site lol and its what i am dealing with now and have been for almost 3 days. My bf ordered 20k of gold form a sight he thought it was a diff one but it turned out to be this one and i got like all of you the run around over and over. Eventually i got tired of it and harrassed them just to irritate them like me. The phone number they give is out of service they ignore emails and yahoo messenger is never on. After 3 days they didint even have half of my gold saying i was put on top of the list and that was 10 hrs ago. I made a dispute and they wrote me asking if i would close it so they could give me the gold they now had and to log in so i didi and they didnit have any of it after almost three days so now i have to call pay pal when they open and explain to them what happened. This site sucks so bad whish i knew before i went to them..

Date of experience: November 6, 2010
Arizona
1 review
3 helpful votes
Follow El M.
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Worst website Ive ever been at. I mean, ive bought at many other websites that sell or give the same service and this one by far is the worst in customer service and they lie to you. They promise you a time frame or amount and they don't complete it. They keep you on hold forever and paypal should remove them from using its services.

Date of experience: August 10, 2010
New York
1 review
3 helpful votes
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$#*! THIS COMPANY
June 27, 2010

$#*! THIS COMPANY. I sent them over five emails, and they ignored every one. My emails were complaints about not receiving my gold. They only replied once, saying they would deliver it in three hours. I was on the whole night waiting. I purchased 3000 Gold, and I've gotten nothing. I threatened to report their site, giving them nine more hours to deliver my gold, or I'd follow through. Lets hope I actually receive it.

Date of experience: June 27, 2010
Colorado
1 review
2 helpful votes
Follow shawn b.
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I made the mistake of ordering 90 k gold and have been waiting two weeks with all the same Bla Bla Bla B S everyone else is getting. Don't buy from these people.

Date of experience: January 3, 2015
Maryland
1 review
4 helpful votes
Follow Tlaw T.
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This service is awful. My first experience with them was excellent. I got my gold within 3 hours more or less, in one amount. My second experience was piss poor. It took over 1 day and a half, and that was with constant e-mail and live chat (both of which are a joke).
However, I decided to go with them one final time, too see which of my previous two experiences was more representative of the service, and that was a mistake on my end :( They were just as awful the 3rd time, if not worse. Over 2 days and counting.

Date of experience: June 2, 2010
Michigan
1 review
2 helpful votes
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This site is the worst
September 13, 2010

This site is the worst. DO NOT BELIEVE THEIR BANNER, IT IS A PURE AND UTTER LIE. The customer service is laughable, they will not honor their promise for double compensation, and it has been 2 days and I'm STILL waiting on my 8k gold. What a joke. I'm going to get my gold and then submit it to paypal as a fraudulent charge.

Date of experience: September 13, 2010
California
1 review
3 helpful votes
Follow abcd t.
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They do not hold up to what they promise. It took over three days to get all of my gold and only because I kept contacting them. Their service is horrible, they keep you on hold and never get back to you and then when you ask for any sort of information about their promise and guarantee they say they can't help with that only their boss can. When I asked for the contact information for him, they said they would call. After that they quit responding to anything I asked or sent. It is a major waste of time and money and I recommend that no one ever use their site. I only wish I would have found the complaints about their site before I used them!

Date of experience: June 2, 2010
Maine
1 review
4 helpful votes
Follow cj d.
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This site is completely a scam do not buy anything from here they will only steal your money and not give you your gold back or your promised refund there live support is completely terrible and the phone numbers they give you to call don't even work i promise you if u buy gold from this website you will regret it

Date of experience: August 8, 2010
Texas
1 review
3 helpful votes
Follow ronald v.
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This website is a joke they promise to process your order between 15 min and 12 hours but if your order is not receive within 3 hours they will double your amount. Well i tried them and found them lacking! After 12 hours i still had not received full order only part of it and i used their live chat ( which is a joke) they don't respond have of the time a 3 days later i still have not received all that they promised. Ive tried contacting them via their live chat and they won't even respond. They are a joke i highly HIGHLY recommend that you avoid them like the plague. Now im gonna contact my credit card company and see about canceling that purchase :) ive given them ample opportunities to resolve this even tried their 24/7 telephone no (that they don't answer) o well their loss. Im gonna spend the better part of the next week reporting them so i hope they get what they deserve.

Date of experience: May 30, 2010
Michigan
1 review
4 helpful votes
Follow Jonathan D.
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This site has pretty much NO customer service. Any rules/guarantees are not true. I order 2 million kinah and it took 1 month to receive it after day to day, every single day harrasement of return my money, saying i contacted paypal, etc etc. Don't order if you need gold quickly.

Phones don't work at their "HQ", live chat is a joke.

Date of experience: July 6, 2010
Arkansas
2 reviews
6 helpful votes
Follow Steven E.
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I don't think anyone deserves to go through the torture that this site puts their customers through. I was promised a 3-15 minute delivery time by a very unresponsive representative who could barely type simple English. Immediately after placing my order, the system had apparently 'maintenanced'(wtf) and it would take 6 hours to deliver my gold. After constantly opening up live chats asking for a refund for my order, I received my gold 14 hours later. The best thing to do if you happen to place your order before reading the site's terrible reviews is to try to get a refund.

Date of experience: June 16, 2010
Australia
1 review
3 helpful votes
Follow Henry H.
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This site is absolute garbage. Worst site ever.

NEVER BUY! You will regret it.
Bought 200M Mesos for $10 USD in windia

Before I bought my mesos, the live chat (mary) said there was 5 bill in windia and that it will be ready when I buy it. I told her that i'd buy it tomorrow and she sort of raged at me by saying 'OH MY GOD"

The next day I decided to buy it, then i talked, and I thought they blocked me, cause they wouldn't respond etc.

Then around noon, they respond but they made like all this bullcrap saying there out of stock and it'll be ready in 4 hours and they will call me. Well its been 4 hours, no phone calls. There 24/7 phone number never works.

The Customer Service was the worst part, they ask for your order ID, and once you give it to them, They never reply back to you. You ask for a refund and they won't reply to you.

So stay away from this site! Never Buy! Service is bad, People are bad, The website is a LIE!

Date of experience: February 18, 2011
Arkansas
2 reviews
5 helpful votes
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This is the worst web site of this type I have encountered lately. They lied about their product and abilities from the minute I bought from them. After two days of arguing with them, I some how found this site. I wish I had known about this before getting took by their ads. When I contacted paypal and asked for a refund there was no argument from gamegold. Immediate refund. Stay away from them!

Date of experience: July 14, 2010

Overview

Maxgamegold has a rating of 1.2 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Maxgamegold most frequently mention live chat, customer service and paypal dispute. Maxgamegold ranks 102nd among Virtual Goods sites.