I don't think anyone deserves to go through the torture that this site puts their customers through. I was promised a 3-15 minute delivery time by a very unresponsive representative who could barely type simple English. Immediately after placing my order, the system had apparently 'maintenanced'(wtf) and it would take 6 hours to deliver my gold. After constantly opening up live chats asking for a refund for my order, I received my gold 14 hours later. The best thing to do if you happen to place your order before reading the site's terrible reviews is to try to get a refund.