I just logged on to your site and I can't believe how you've sold your soul to the world of advertising. It's so bad that it's annoying to use your site for directions. Shame shame shame... horrible website.
To many pop up ads. Use to be easy to get directions now it is complicated. I guess you couldn't leave well enough alone. You whoever
Have a complete mess of something that should be simple. Whoever
Came up with this should be fired.
I am a state employee and have used Mapquest for years! Due to our line of work, it is imperative we locate an address from our office asap, but it is totally impossible with this NEW Mapquest! It doesn't even recognize addresses we have used for years! Mapquests NEW version has not only become difficult to use, it jeopardizes the health and wellbeing of certain members of our communities! Absolutely ridiculous! Shame on Mapquest!
I used to be able to click and drag my routing. Now when you click and drag it leaves another address. WHY? So stupid that's why. I complained to MapQuest a year ago and they don't make any corrections. USELESS SITE!
Several years ago MapQuest was PERFECT and I used it all the time! It has since become harder and harder to use every time they make some ridiculous "improvement". I just wasted at least 45 minutes trying to figure out how to get from Point A to Point B (in the same town)! There is way too much going on on the page. It's hard to read, hard to navigate and a complete mess - ex: I put in my starting address and it had a pop up asking me if I meant "this address" which was the EXACT same thing I had just typed in. Going back to the old paper fold out maps people use to keep in their glove compartments is easier than this. What an AWFUL site now! UGH
It's next to impossible to create and save a map to your account. You can create a trip, but there is no button to just save it as a new map. If you start a new map from scratch, there is no way to go through the directions steps to create it.
I was unaware that mapquest jacks up prices of hotels that you book on their website... I booked a Courtyard Marriott for $146- on MapQuest. The SAME room on the SAME night is $125- through the Marriott Website.
They will not assist or adjust... when I called the customer service line and it explained it to the rep he said, "ok and what did you want me to do?" NO HELP
Tried to get directions to place probably less than 10 miles from my home in KCK. I was given directions to first, a totally different address in KCK, and then to an address in Ft. Smith, Arkansas! I'll never waste my time again at this website!
PUT IN 15 ADDRESSES AND WOW... THE ROUTE PLANNING IS TERRIBLE! NO WAY DOES THIS ORGANIZE IN ORDER. POINT A TO POINT BE IS 3 MILES APART, BUT MAPQUEST PUTS IT AS POINT A TO POINT H AND THEN TO POINT B AND THEN L... NO NO NO JUST TERRIBLE
It used to be so easy! Now it is a circular battle with pop-ups and ads! Im a Sr it used to be so easy. Keep the ads to the side and related to the destination like you used to!
If you can't use the site you can't use the ads!
Mapquest used to be a great program it is not useable any more. This is very dissapointing I fail to see how it will be around much longer as it will stop generating the hits/ad dollars.
Whoever set it up this way is very short sighted to bad had a phenominal user base from which to generate revenue if done properly.
I want to go to Florida from Pennsylvania down I79. Mapquest directions had me getting off onto I485 in Virginia and then merging again onto I77. When you get on 485, it doesn't go anywhere near 77 again. I would have been totally lost and added many extra miles, hours and stress to my 16+ hour drive. Pity you can't give a negative star or 2.
Enter address MQ keeps changing it, pick walking - keeps sending driving instructions, map print unuseable, reset map - messes up printing directions.
MapQuest used to be easy to use. It loaded quickly, and you could stick in one address to see where something was, or two addresses to see how to get from one place to another.
Now, you have to wait for what seems like an interminable period for the popups to stop loading before you can input one address, or if you need directions, to click the "directions" arrow (thereby triggering a whole NEW screen - and a new set of popups - to download) to be able to input two addresses.
More time, less clarity, way buggier, harder to use. This is progress?
A business owner friend said that she can pay Mapquest and they will give people directions that go past her business rather than directions in the most direct way to get to a destination. This certainly explains why Mapquest directions are TERRIBLE. Look up directions to a place in your city and see if they give directions the way you would go: Likely not!
And there is no option to customize a map to print. Even if I use the cursor to enlarge an area, when I go to print it gives the whole map, not just the area I want.
I dislike the new Mapquest intensely. I used to like and frequently use the old Mapquest, but the new version is focused on business (and business advertising), not focused on user preferences.
Mapquest used to be the go to for us almost daily. Too many advertising to go thru. If I were Priceline and mapquest l would retool this and fast. I have a good memory for bad sites and this one stinks. Whomever designed this should be fired.
What a HORROR SHOW of bloated idiocy. 233 ads/tracking cookies per page. Bugs flitting up on the screen every time I click the mouse. I hate it. This is just like lean classic Intellicast turning into the new "improved" WeatherUnderground horror show. They just don't care, do they? They just don't care. It is all about monetizing the carcass of previously functional sites.
I used to use MapQuest all the time. Since they revamped it has become horrible. It is much harder to use, the page is cluttered, the map itself is smaller. I still tend to automatically go to it, but I'm going to have to retrain my brain to use another map site. Today when I was trying to put in directions, point A to point B, everytime I tried to type in the address boxes an advertisement would pop up, blocking the box I was trying to type in. I had to go back and try to type again. Whoever redesigned the site just shot themselves in the foot. Sooo much worse than the previous version! MapQuest, get a clue!
This website is completely useless unless you are interested in a multitude of ads. The interactive piece to change your route does not work. I am better off unfolding a local area map and finding the route myself. DONT WASTE YOUR TIME.
Mapquest used to be good. You could put in an address and it would show you the place and the surrounding area and you could find what you want.
Now It shows you the state or country and you have to navigate to where you want.
Also, the sidebars are no longer useful.
Has anyone a GOOD map to recommend?
Overview
MapQuest has a rating of 1.5 stars from 207 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MapQuest most frequently mention new version, pop ups and customer service. MapQuest ranks 61st among Maps sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members