• MakeYourOwnJeans

MakeYourOwnJeans

Ratings On Other Platforms

Trustpilot
3.1 / 5
ResellerRatings
1 / 5

Overview

MakeYourOwnJeans has a rating of 3.82 stars from 328 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MakeYourOwnJeans most frequently mention second pair. MakeYourOwnJeans ranks 2nd among Jeans sites.

  • Service
    58
  • Value
    130
  • Shipping
    130
  • Quality
    163

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 82.4%
Positive
14
Neutral
0
Negative
3

Instant Feedback

2,508 reviews

6
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Ok quality, ok fit, ok return speed, ok customer service but nothing great.
How would you rate MakeYourOwnJeans?
Top Positive Review

“Just loving this shopping experience”

Boris M.
4/8/24

Everything is good quality and fits well! Came on delivery with in a reasonable amount of time and I'm happy

Top Critical Review

“I have never had a more difficult experience ordering...”

Claude W.
2/5/24

I have never had a more difficult experience ordering something off of the internet. I have made contact several times with no real help whatsoever. If I didn't like the style and concept and it wasn't exactly what I was looking for I probably would have abandoned my search long ago. But I'm hoping if all works out I can order some more and sports jackets for myself.

Reviews (328)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (64)
Thumbnail of user allanl68
1 review
0 helpful votes
March 19th, 2020
Verified purchase
• Updated review

Appears to be a good quality, well made product with options to personalise for a unique look.

Value
Shipping
Quality
Appears to be a good quality, well made product with...
February 14th, 2020
Verified site experience
• Previous review

Appears to be a good quality, well made product with options to personalise for a unique look.

Thumbnail of user kimonibowiekcch
15 reviews
2 helpful votes
April 8th, 2024

Everything is good quality and fits well!
Came on delivery with in a reasonable amount of time and I'm happy

Thumbnail of user danielr938
1 review
0 helpful votes
April 5th, 2024
Verified site experience
• Updated review
I got a beautiful suit off you guys last year
March 2nd, 2020
Verified site experience
• Previous review

I got a beautiful suit off you guys last year. I cannot wait to get this new one!

Thumbnail of user mikef1023
1 review
0 helpful votes
January 4th, 2021
Verified purchase
• Updated review

Super quality and it's something very special because it's 70% handmade

Reason I chose this business:

It was a coincidence, I've been looking for a jacket like this for years and thank you, the search is successful and the price is just great

Reason I chose this product:

I've been looking for a jacket like this for years and thank you, the search is successful and the price is just great

Value
Shipping
Quality
Ok
December 13th, 2020
Verified site experience
• Previous review
Thumbnail of user gabrielas68
1 review
0 helpful votes
November 15th, 2020
Verified purchase
• Updated review

Great website, love the idea of having custom made jeans. Be wary of the colour, the photo on the website made the jeans look lighter. When my jeans came, they were mid-wash instead of light wash.

Reason I chose this business:

I was having a hard time finding the most 'perfect' pair of jeans. Then I found out that there is a way to customize jeans using this website.

Reason I chose this product:

I was desperate for a new pair of jeans.

Service
Value
Shipping
Quality
Very easy to use
October 14th, 2020
Verified site experience
• Previous review
Thumbnail of user helenl474
1 review
0 helpful votes
April 25th, 2021
Verified purchase
• Updated review

I used the measurement guide, took my measurements and ordered jeans. They came back to me huge. Falling off of me. I took my measurements again and got the same results.

Reason I chose this business:

Because regular store jeans never fit me

Reason I chose this product:

Because i need jeans that fit

Service
Value
Shipping
Quality
No
March 4th, 2021
Verified site experience
• Previous review
Thumbnail of user delilahr9
5 reviews
1 helpful vote
July 16th, 2021

Recently I got jeans and I literally love them! I am going to order another pair soon and I am sure that it will be no less wonderful.

Service
Value
Shipping
Quality
Thumbnail of user hodkiewiczfrederic335
4 reviews
0 helpful votes
March 9th, 2024

Pants are extremely soft and cute, but they fit a bit large and give me mom gut that yoga pants dont.
I'll have to get them altered here, as I'm international and the cost of shipping back to get a smaller size would be ridiculous.

Thumbnail of user tome363
2 reviews
0 helpful votes
December 31st, 2020

I have bought several things on top hatter I highly recommend Top hatter To everyone If you haven't tried it You should

Thumbnail of user cordellw3
1 review
0 helpful votes
April 7th, 2024
Verified purchase

Been a loyal customer since 2019… I buy at least 3 pairs of leather pants a year if not more on top of leather jackets etc…. Got a pair in the mail that didn't fit at all and it's a pretty big shame to say they didn't send me another pair to replace their mistake… I was left with a $300 dollar pair of pants that now sit there.

They didn’t help me a loyal customer

Reason I chose this business:

Love their products.

Reason I chose this product:

I use them for my shows across the globe

Service
Quality
Thumbnail of user scottj766
1 review
0 helpful votes
December 11th, 2020
Verified purchase
• Updated review

Extremely glad you're offering 7oz, 8oz, 10oz lightweight 100% cotton denim! Great jeans for a warm textured denim. I got the lightest offering, the 7oz. It's comfortable in cold weather, such as below 60F, or actually maybe below 55F, without any sun. And, with sun exposure while wearing, below 45F,… otherwise the fabric texture feels too warm. Below freezing temperature, it's good, it's adequate, it's comfortable.
I'd like for the denim fabrics to also be in smoother-cooler denim texture (a finer texture which is made by some clothiers) which feels cooler in temperature not so warming, - a matter of the fabric structure/texture.

Reason I chose this business:

The product: Low density-weight and affordable price.

Reason I chose this product:

Low density-weight and affordable price.

And they also have great customer service.

Value
Shipping
Quality
Extremely glad you're offering 7oz, 8oz, 10oz lightweight...
November 18th, 2020
Verified site experience
• Previous review

Extremely glad you're offering 7oz, 8oz, 10oz lightweight 100% cotton denim!

Thumbnail of user iana150
1 review
0 helpful votes
April 12th, 2021
Verified purchase
• Updated review

Ordering was easy, and the products look and fit great.

Reason I chose this business:

I have been using the company for over 5-years.

Reason I chose this product:

I needed well made and fitting pants

Quality
All good
March 21st, 2021
Verified site experience
• Previous review

All good. No issues

Thumbnail of user toddd659
1 review
0 helpful votes
April 6th, 2024
Verified site experience
Thumbnail of user greyk3
1 review
0 helpful votes
April 5th, 2021
Verified purchase
• Updated review

This was my second pair from Makeyourownjeans, nothing was left to be desired.

Quality
Clear site layout, options
March 15th, 2021
Verified site experience
• Previous review
Thumbnail of user kimberleyc142
1 review
0 helpful votes
April 6th, 2024
Verified site experience

Quality of products is excellent, however shipping costs rack up per item. Would be better if you could charge 1 shipping fee regardless of the amount of items I order

Thumbnail of user geralds347
1 review
0 helpful votes
April 6th, 2021
Verified purchase

The first pair I did not measure correct.
I am getting the measurements better.
I will get more.

Reason I chose this business:

I could afford them.

Service
Quality
Thumbnail of user waynee41
2 reviews
0 helpful votes
April 8th, 2021
Verified purchase
• Updated review

My experience has been positive i have received my orders faster than before

Reason I chose this business:

Good product excellent choice of materials lots of colors to chose from and for the custom fit

Reason I chose this product:

Trying to rebuild my wardrobe due to recent weight loss

Quality
Very good
November 14th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Great product

Thumbnail of user efekanr
11 reviews
1 helpful vote
March 15th, 2023

At MakeYourOwnJeans, we stand behind the quality of our products, both in construction and material. We want you to be happy with your purchase, as well as confident that it will last. As always, if you have any questions or concerns, feel free to email us at *******@makeyourownjeans.com.

Thumbnail of user philm527
1 review
0 helpful votes
April 8th, 2021
Verified purchase

A simple website to use.
A great way to create your own style.

Reason I chose this business:

It’s hard to find clothing for my height.
Make your own jeans has changed that for me.

Reason I chose this product:

Nice colour and look.

Quality
Thumbnail of user stuartg105
1 review
0 helpful votes
February 4th, 2021
Verified purchase

The jeans are too tight through the thigh and leg

Reason I chose this business:

Because they were guaranteed to fit... but unfortunately don't

Service
Value
Shipping
Quality
Thumbnail of user colinw110
2 reviews
0 helpful votes
April 7th, 2021
Verified purchase
• Updated review

High quality craftsmanship. High quality leather. Happy with the experience.

Quality
Very good quality workmanship
June 21st, 2020
Verified site experience
• Previous review
Thumbnail of user lillians214
1 review
0 helpful votes
January 29th, 2021
Verified purchase
• Updated review

You guys have a nice website & everything is clear, even the measurement demonstrations. Looking forward to my cool new jacket!

Value
Shipping
Quality
You guys have a nice website & everything is clear,...
January 7th, 2021
Verified site experience
• Previous review

You guys have a nice website & everything is clear, even the measurement demonstrations. Looking forward to my cool new jacket!

Thumbnail of user petery210
1 review
1 helpful vote
February 10th, 2021
Verified purchase

The jeans are larger than the dimensions I requested. They are the same dimensions that I ordered previously and fit well but the latest ones are bigger is a few areas.

Reason I chose this business:

Had received good products previously

Reason I chose this product:

Were good fit previously.

Value
Shipping
Quality
Thumbnail of user lukeh229
2 reviews
0 helpful votes
January 11th, 2022

Friendly and professional consultants, good quality, according to the specified sizes, timely delivery

Thumbnail of user mikeb1547
1 review
0 helpful votes
December 18th, 2020
Verified purchase
• Updated review

It was quite easy and great.

Value
Shipping
Quality
I was quite easy and great
June 22nd, 2020
Verified site experience
• Previous review

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From the business

Tailor made custom jeans, suits & leathers, MakeYourOwnJeans is the leader in providing custom clothing for Men and Women!

Company Representative

Thumbnail of user vickys245
Vicky S.
Typically does not respond to reviews

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