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MakeYourOwnJeansReviews 788

makeyourownjeans.com
casual men, womenAge 26-45, 46-60
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From the business

Tailor made custom jeans, suits & leathers, MakeYourOwnJeans is the leader in providing custom clothing for Men and Women!


Clothing item from MakeYourOwnJeansFashion apparel by MakeYourOwnJeansMerchandise from MakeYourOwnJeans clothing lineMakeYourOwnJeans fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $20
Free Shipping: no
Shipped From: India

Returns

Return Policy: no returns
Restocking Fees: no
Refund Policy: no returns for refunds

Sustainability

Recycling Program: no

Product

Style: casual
Body Fit: regular, plus size, petite & short
Available Sizes: Men's (Custom), Women's (Custom)

Customer Service

Support Channels: email, contact form
Support Email: support@makeyourownjeans.com

Payment Options

Payment Methods: card payments, PayPal

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MakeYourOwnJeans Reviews Summary

MakeYourOwnJeans has a rating of 4.2 stars from 788 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MakeYourOwnJeans most frequently mention good quality, second pair and many years. MakeYourOwnJeans ranks 2nd among Jeans sites.

service
92
value
135
shipping
135
quality
257
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2,740 reviews

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GB
1 review
0 helpful votes
Follow Nick W.
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The best jeans at half the price
July 13, 2024
Updated review

Great choice of materials and finishes, excellent fit. Half the price of leading brands. I've had five pairs from MYOJ over the years and they have always been perfect.

Date of experience: July 3, 2024

Second pair from you, great jeans
March 8, 2021
Previous review

Second pair from you, great jeans.

Date of experience: March 8, 2021
Germany
1 review
0 helpful votes
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Perfect Fit
July 12, 2024
Updated review

I got the perfect fit that I wanted and that I couldn't have obtained from any of the producers of non-customized jeans.

Date of experience: July 2, 2024

Very easy
November 27, 2022
Previous review

Very easy - just getting an old order and reconfirming it

Date of experience: November 27, 2022
Texas
1 review
0 helpful votes
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More choices
July 7, 2024
Updated review

Need more choices for pants and jeans. Need more of a stretch in jeans like it was

Date of experience: June 27, 2024

Good value
May 22, 2023
Previous review

Good value

Date of experience: May 22, 2023
GB
1 review
0 helpful votes
Follow Fatema X.
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Custom made jeans are supposed to be made according to the measurements we give, after 12 years of my custom, the last pair was out by 5 inches, I can allow half an inch discrepancy but not 5"! They refused to replace or refund. I have now closed my account. Avoid this company.

Date of experience: June 26, 2024
Sweden
1 review
0 helpful votes
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Wrong size and they do not refund
July 4, 2024

I ordered a linen jacket. My ordinary size 52L, when I got my jacket two persons could fit into the jacket.

When I complained, they said it was the right measurement… and no refund.

Unserious business, stay away!

Date of experience: June 24, 2024
Australia
1 review
0 helpful votes
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Wide jeans, long wait
July 2, 2024

Pros:
- Good communication. I ordered with shorter-than-typical leg measurements and they emailed me to confirm that's what I wanted.
- Good workmanship.

Cons:
- Long wait. One month after ordering I was told the material I wanted was out of stock (selvedge), so I chose raw as a substitute. The jeans arrived an additional two weeks after that.
- Not a great fit. Even though I measured carefully according to instructions, the jeans bag and bunch up in awkward places. While MYOJ does confirm crucial measurements, judging what measurements to provide for the look you're after can possibly take a bit of trial and error.
- Limited fit types. There seem to only be stretch and non-stretch. It would be good to have a 'slim fit'.

Date of experience: June 22, 2024
New York
1 review
0 helpful votes
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Poor fit
June 26, 2024

Not close to the dimensions given to them. Waste of my time and money

Date of experience: June 16, 2024
New Jersey
2 reviews
9 helpful votes
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Great Bespoke Jeans
June 23, 2024

Ordered from MYOJ a number of times and if you can wait 4-5 weeks for a great pair of jeans made to your specifications then you'll be very satisfied.

Date of experience: June 13, 2024
New Jersey
1 review
0 helpful votes
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I made a glaring dimension error which I couldn't correct online. But then I was contacted by email stating that the seamstress saw that something was wrong and I was allowed to correct it! Never expected such personal contact or attention to detail.

Date of experience: June 10, 2024
New York
1 review
0 helpful votes
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Horrible Customer Service
June 13, 2024

I felt confident in ordering jeans because I read that you can get a redo if they are not quite right.
Well that is WRONG. I ordered a skinny jean. Skinny jeans are just that skinny. Mine came with a bell bottom. Why would you make me a skinny jean with a wide bottom. It makes no sense. Then I was offered a redo for fortysix dollars. When I complained about this they offered me twenty percent off. Get your story straight. I felt taken for a long ride. Since I live in New York City I will donate these jeans to a homeless shelter where I know someone will be happy to have then. I have yet to hear back to try and resolve this issue.

Date of experience: June 3, 2024
Washington
1 review
0 helpful votes
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The best place to find clothing that always fits
June 12, 2024
Updated review

I have always hated going shopping as being tall and thin makes it difficult to fit. Love the eazy experience of getting perfectly fit suits and pants from this company, and have been for the past 8 years.

Date of experience: June 2, 2024

The best way to get clothing made for your body!
May 16, 2024
Previous review

The best way to get clothing made for your body!

Date of experience: May 6, 2024
Pennsylvania
1 review
0 helpful votes
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Fourth or fifth order. Even with my weight and size changes, they come through with proper fit.

Date of experience: June 2, 2024

Always a good experience
July 21, 2023
Previous review

Always a good experience. Everytime. Thank you.

Date of experience: July 21, 2023
France
1 review
0 helpful votes
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This company's unique selling point offered so much promise. The ability to send them your measurements, and have them make you a pair of jeans exactly as you want, tailored to your exact specifications - and for a very reasonable price. Great!

What a shame that they don't deliver on what they offer.

I ordered a pair of jeans from them, with the intention of trying to get the perfect measurements for my size. When they arrived, it seemed like I hadn't got it right. No issue, I decided to order another pair, to get it a bit closer to perfection. And then when the second pair arrived, it seemed like I have over-corrected my measurements, and got them not quite perfect again. And so I tried again. And again.

It was only after spending money on four pairs of jeans that I realized something was wrong - why did I apparently keep getting the measurements wrong? So I started an email exchange with the company.

Erica, from their customer services, admitted that they added a 'loosening allowance' to the measurements customers gave them, and so I asked them to tell me EXACTLY to what specification they had made each of the four pairs of jeans I had ordered. To my amazement, it turned out that they had been deviating from the measurements I had given them every time! An inch here, an inch there, sometimes making them longer then I asked for, sometimes bigger, sometimes shorter. Sometimes slimmer. And in totally unpredictable ways - it was quite shocking to see the wild variance in their changes! At no point had they ever actually made the jeans that I had ordered!

When I highlighted this to Erica, she tried blaming me, and telling me it was my fault. When I asked her what Makeyourownjeans proposed to do about the fact that they had taken a lot of money from me and not fulfilled any of my orders, she just ignored my emails.

Terrible customer service - they take your money, make rubbish products and then try to blame you for their incompetence!

It's a real shame - if Makeyourownjeans actually deliverded what they promised, I would probably keep on making orders from them! And based on the reviews here, it seems like lots of other people would also.

Instead, I sincerely recommend you AVOID this lying, scamming, incompetent company.

Date of experience: June 1, 2024
GB
1 review
0 helpful votes
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It's great to have custom fitted clothes
June 8, 2024
Updated review

Very detailed measurements mean you get bespoke clothing at competitive prices. Fast service and delivery.

Date of experience: May 29, 2024

Easy to order
October 8, 2020
Previous review

Easy to order

Date of experience: October 8, 2020
Canada
1 review
0 helpful votes
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Ordering from MYOJ was simple and easy. I used my personal measurements in my profile - so easy. There was a slight discrepancy between my measurements and what I received, but this was easily fixed, and Erica offered me a discount by way of compensation for the trouble. The pants and waistcoat are gorgeous and I cannot wait for a sunny day to wear them.

Date of experience: May 26, 2024
Texas
1 review
0 helpful votes
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Excellent workmanship.
May 30, 2024
Updated review

EXperience was overall excellent except for difficulty paying w/ credit card that ended up being a simple fix.

Date of experience: May 20, 2024

I have now jacked w/ this order 4 times...
April 25, 2024
Previous review

I have now jacked w/ this order 4 times...horrible web site

Date of experience: April 15, 2024
New York
2 reviews
0 helpful votes
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Never dissapoints
May 25, 2024
Updated review

So nice to be able to order cloths that fit! Off the rack cloths seem to only fit if your are a certain build and height, and I'm not!

Date of experience: May 15, 2024

Like the selections and colors available
November 7, 2020
Previous review

Like the selections and colors available.

Date of experience: November 7, 2020
New Zealand
1 review
0 helpful votes
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The jeans have not been sent.If they had been sent and I had recieved them I then could describe the experience.But not having them I cannot.

Date of experience: May 8, 2024
GB
1 review
0 helpful votes
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Outstanding
May 9, 2024
Updated review

Make Your Own Jeans show the customer how important he or she is to them not only by the exceptional quality they provide but showing the customer how important he or she is to them. My experience is not a one off because I have purchased jeans from Make Your Own Jeans for several years now. The quality, price and service is very important to me and that is what I have always got.

Date of experience: April 29, 2024

First class, as always
January 27, 2021
Previous review

First class, as always. Thanks.

Date of experience: January 27, 2021
Nevada
1 review
0 helpful votes
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Bad experience.
May 8, 2024

The jeans provided were made of a very heavy material. While made to my dimensions, the heavier material makes them too tight to wear. I asked for assistance and was told the jeans were to the dimensions specified.

Date of experience: April 28, 2024