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MajorMobilesReviews 100

3.0

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MajorMobiles Reviews Summary

MajorMobiles has a rating of 3 stars from 100 reviews, indicating that most customers are generally dissatisfied with their purchases. MajorMobiles ranks 15th among Mobile Phones sites.

service
16
value
17
shipping
16
returns
11
quality
14

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51 reviews

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GB
1 review
7 helpful votes
Follow Eleanor C.
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Despite Covid19 I was able to talk to customer service with ease! I was able to exchange the colour of the device I ordered after changing my mind. Fast shipping and device is exactly what I ordered! Phone is from Spain but this makes 0 difference to how it performs you just have to change the language at the start ( if you aren't already Spanish speaking lol)! Good site if you want a great deal x

Date of experience: June 12, 2020
GB
1 review
0 helpful votes
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I pad
June 12, 2020

Very fast delivery, said 4-6 days came in 2 lovely brand new I pad 7 space gray will definitely come back

Date of experience: June 11, 2020
GB
1 review
11 helpful votes
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I ordered a Brand New Samsung A71 and it arrived within 3 working days via DPD. Not being the most technical of people and having a few queries, I contacted MajorMobiles.com by email with my questions and the very helpful Melanie G (not the Spice Girl?!) replied within less than 1 hour!

Typically, I then had more further technical questions, which I was promised would be answered after referral to a technical colleague. Melanie G delivered on her promise and answered my further queries within 24 hours by email. Now that's what you call Customer Service. I would have given 10 stars but the maximum only appears to be 5.

Date of experience: June 5, 2020
GB
1 review
1 helpful vote
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I am more than pleased from the initial purchase right through to delivery. Very quick and fast delivery. I was kept updated at all times and things couldn't have gone any smoother. This was my first time using MajorMobiles and I am most impressed with the reliable service that they provided so it's 5 stars from me!

Date of experience: May 21, 2020
GB
1 review
9 helpful votes
Follow M C.
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So I bought an IPad for my son's 18th Birthday via ONBUY.Com this business took my money and I never got my IPAD for 6 months I have chased the company and had an open case with ONBUY all the do is ignore the situation and they have basically robbed me. I am truly disgusted they do not even update or respond, they do everything to avoid contact, don't risk spending a penny here

Date of experience: May 20, 2020
GB
1 review
17 helpful votes
Follow Dave A.
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2 identical handsets ordered, 2 different handsets received. 1 hanset had an international charger and a travel adapter supplied. Other had a UK charger. Ordered paying extra for 1-3 day delivery. Eventually turned up a week later. Very difficult to get hold of with responses that just aren't true. Promised a refund for the extra delivery charge which has not been issued.

Date of experience: May 2, 2020
GB
1 review
11 helpful votes
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Ordered a new IPad Mini 5 on Wednesday at 11:00, delivered the following day at 15:30. Can't ask for more than that... And 10% cheaper than Curry's... Bargain... Would definitely use again... Thanks Guys...

Date of experience: May 1, 2020
GB
1 review
1 helpful vote
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This company was quick and easy to use and I would highly recommend. I had my iPad in less than 2 days.

Date of experience: March 30, 2020
GB
1 review
13 helpful votes
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Ordered an iPad 7th gen. All fine except it was supplied with a US-style charger and cheap and nasty UK plug adapter. Not ideal as this should have been mentioned on their website.

Date of experience: March 18, 2020
GB
1 review
17 helpful votes
Follow Nish L.
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Falsely advertised and mis-sold an American model of the phone that is not covered under warranty. DO NOT RECOMMEND RISKING BUYING FROM THIS DODGY WEBSITE.

I bought a galaxy S10 which had been advertised as being covered by a 2 year warranty.

I then emailed them directly to confirm what model of the phone they were offering to which they stated it was the European model.

6 months in I experienced a fault with the charger port so I took the phone to a Samsung store. The Samsung store told me that usually the fault would be covered by warranty, however the phone was an American model so it is not covered by warranty in the UK.

Upon contacting MajorMobiles UK, they initially ignored my emails and refused to provide any solution or explanations to misselling a phone.

Again, I do not recommend buying from this website and I think when buying expensive tech it is definitely better to buy from the manufacturer or a trusted retailer as I am now having to pay £360 for a fault that would've been covered under warranty if I did not buy from majormobiles.co.uk.

Extremely frustrated that they are able to openly lie and falsely advertise on their website to scam customers.

Date of experience: March 14, 2020
GB
1 review
11 helpful votes
Follow June J.
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Having only ordered the Ipad on Friday lunchtime I was astonished and delighted to receive it mid morning on Saturday and I live in North Devon.

I must be honest, I was very nervous about placing this order as I had never heard of the company and £400 is a lot of money to risk but I decided to take the plunge and so I was very relieved when the goods arrived.

As stated in the product description, it does come with an adaptor which works OK but does not look to be of particularly high quality. I would mention, in case it helps others, as I had a charge lead that was supplied with my original Ipad Air I thought I would use that, however, the new ipad Air seemed to be taking a very long time to charge. I decided to try the new one instead and that worked much better.

Date of experience: March 10, 2020
GB
1 review
11 helpful votes
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Trustworthy seller
March 4, 2020

At first, i wasnt sure if this website was a scam or fraud, but i still made my order with them. I ordered my iPad 7th generation on the 1st March and i received it today (3rd Mar)! I thought it would take longer as it said standard delivery takes 4-7 business days. My iPad came in good condition, and it is 100% Authentic product.

The only drawback of purchasing iPad on this website is it came with a US plug, but the company did deliver a universal adapter so its fineee.

Overall. I am beyond happy to purchase my iPad with them.

Date of experience: March 3, 2020
GB
2 reviews
7 helpful votes
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Brilliant service
February 19, 2020

Ordered ipad 7th gen on Sun 16th feb delivered Wed morning 19th feb has a universal adaptor no problem.
Could not ask for better service
Mr S Newbury

Date of experience: February 19, 2020
GB
1 review
11 helpful votes
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First rate online seller!
February 13, 2020

I do not hesitate in highly recommending this online company. Excellent service and competitive prices. Will certainly be back for any tech products in the future. (Item purchased, iPad 7th gen 10.5)
Thanks again, Dave Starr.

Date of experience: February 13, 2020
GB
1 review
11 helpful votes
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Continental adaptor
February 6, 2020

Happy with the iPad but disappointed that being sold in the UK it didn't come supplied with a standard UK plug.

Date of experience: February 6, 2020
GB
1 review
9 helpful votes
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Awsome
February 5, 2020

Faultless transaction from start to finish. Ordered S10 on Friday evening and it arrived via DPD on Tuesday morning. I can highly recommend Major Mobiles. The phone came in sealed package with UK adaptor. I have left no stone unturned to make sure that this is a genuine phone and it is. Rest assured you can buy from this company with confidence and the price is a no brainer. No problems with biometrics and screen protector either.

Date of experience: February 5, 2020
GB
1 review
0 helpful votes
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Great Service
February 4, 2020

I ordered some Apple earpod pro's & It was delivered the next business day at no extra cost
What a great surprise!

Date of experience: February 3, 2020
GB
1 review
1 helpful vote
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AirPods Pro are perfect. Extremely happy with this company. All ready recommended to my friends. Fast.

Date of experience: January 28, 2020
GB
1 review
0 helpful votes
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Great company
January 21, 2020

Not the fastest free delivery but they do have quicker paid options.
Everything as described. No complaints. Easy to contact,

Date of experience: January 21, 2020
GB
1 review
14 helpful votes
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Excellent Company
January 6, 2020

I treated myself a a new 7th generation iPad for the best possible price anywhere and it arrived very quickly - it came with the power charger in the box and also a separate travel adaptor plug which is nice to have, but I needed the uk plug to slide onto the power charger in order to charge it up at home. I emailed MajorMobiles and within hours received a very nice email from Melanie offering to refund me £6.15 so that I could buy my preferred plug! I received the refund the same day and am extremely happy with the excellent Customer Service I have received.

Date of experience: January 6, 2020