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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
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Very good communication, i went all out for my wife,and did the photo,,,i couldnt be happier...well i could be if she was still hear
Not only did we receive a beautiful urn for our loved one, but Mainely was amazing to work with. We had questions about the customization/inscription formatting for our daughter's urn, and Mainely responded quickly and thoroughly. They sent a proof for us to review and approve before shipping, which gave us the peace of mind that we were getting exactly what we wanted. I deeply appreciated their level of service.
From the very first phone call to receiving the package, customer service was great.
I received the urn a few days ago. It exceeded our expectations. Although I'm very much alive, I'm storing it for when the day comes. It's a piece that I'll be proud to display in my niche.
Very caring business and fast response. They make sure Everything is just the way you want it.
From the design phase to the delivery phase, the staff did a marvelous job of caring about our wishes for our loved one.
5 star rating to these guys. Very happy with the results! The urn turned out better than we could have asked for! Very thoughtful and helpful. The perfect resting place for our beloved Trixie. Class A service.
I just wrote a detailed review and submitted it but incorrectly selected 4 stars - it should be 5 stars!
The urn was easy to purchase online and it arrived at its destination in a timely manner.
The company does a great job sending proofs and revising based on feedback. Everything turns out as it's pictured
The urn is beautiful! It also arrived much faster than estimated even thru the holidays. My communication with the company was excellent especially during such a difficult time.
I reached out to customer service for help before ordering. They were very nice. I placed my order and it arrived quickly and in great condition. High quality product.
I pray I never need to find another urn - but will immediately contact Mainely Urns if I do. Their product selection, order turnaround and customer service are impeccable.
Everything went smoothly. From ordering and personalizing to shipping…all done quickly and easily.
Thank you for the Phenomenal service and product Great job.
This is a very reputable company with great service and quality products.
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members