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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
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Overall you guys did a great job. We love the urn we got for our dog Vinny.
The team at Mainely Urns are absolutely incredible.
Through our grief and emotions we just wanted to make sure we got every detail right and their team took the extra steps of answering our questions and concerns. They made us feel at ease with choosing the right urn and they did it all with genuine heartfelt compassion. I cannot say enough good things about this company. From the incredible customer service to the stunning urn. The team were spot on each and every step of the way. From the bottom of our hearts, thank you for being there for us.
The customer service was excellent. The price was less than half of what cemetery wanted to charge me. The product was beautiful. I could not be more pleased with Mainely Urns.
My 12 yr old German Shepherd passed away January 11th 2024, at 6:46 P.M... I have been devastated since. I chose to have her cremated, and her ashes preserved. I looked around and found Mainely Urns. I designed what I wanted and they created the urn perfectly! I am proud to preserve my baby in this beautiful creation, that Mainely urns quickly and beautifully made for my Angel...Thank You! Jarrett Belfield
The customer service was quick to respond and when they weren't sure what I was asking for, they requested more information. I was very pleased with my experience and the end result.
In the tough times that a product like this is needed Mainely Urns delivers a quality product and service.
Very pleased with the quality. I have ordered 4 others over the years. They hold up very well in the weather. High quality and good price.
I've purchased many urns from here and have been happy with all of them.
The urn vaults look very nice. I am very happy with the price. This gives my families a "reasonable" choice. Thank you for the wonderful and fast service.
Order was kept up to date with emails and received it on time
The process is simple, choices are many. Impressed with variety and prices. Was able to be personalized and receive the opportunity to review it before it was shipped
I spoke with Kevin, who was very helpful!
Sent UPS required my signature, packed very well.
Product is very nice.
We were pleased at the selection of urns for our pet. Such beautiful urns to honor our Wrigley.
Quick Response to orders and follow ups. Shipping was exactly when stated.
Very nice crafted product. However, it should be noted that the item description suggests this urn can accommodate the remains of a 200lb person. My father weighed approximately 130lbs upon his passing and I was barely able to fit his remains in this box.
Customer service was great. Kevin was very helpful and courteous throughout the process.
The material of the product is high quality. I received my item quickly.
Not something I ever wanted to buy, but this was very quick and easy. The urn itself is very nice, heavy, quality marble which is very white so looks sharp. The engraving is in the center not on the lid. My purchase was handled quickly and efficiently and shipped fast.
My father's wish was to be cremated and put to rest in a 50 cal ammo box… I was so happy when my husband found this website! It looks amazing and came so fast! It was here one day after my Dad's ashes came in… the engraving is beautiful and customer service was very kind and accommodating!
Very responsive, quick and delivered what was expected at a reasonable price.
Mainely Urns understands that their customers are grieving a beloved person or pet. They are respectful and caring. They sent me a mock-up of my pet's personalized nameplate tag for my approval before printing it. They did a beautiful job on it, packaged it with care and made sure I received the package. I would highly recommend Mainely Urns.
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members