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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
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Very pleased, the product was exactly what I expected and was a beautiful touch for our beloved dog.
This is so beautiful! More than expected! I really needed something beautiful like this for my fur baby ashes, this is beyond words! So elegant, pretty, delicate, I am really happy with the product, really happy! The packaging was excellent also, you really care about what you do and the reason why we order these, it's not just an urn, it's something with feelings.
The service and product were excellent. I am always Leary of ordering on line but this company exceeded my expectations.
Arrived a day early and the finish was perfect. My wife was delighted with the urn.
The urn turned out beautifully, I actually purchased for a very dear, close friend for her son & she is very pleased with it.
Thank you,
J. Hagan
Was not happy with the made in China sticker on the bottom of the urn.
Received product very quickly and very impressed on the over all setup of the picture and settiments on urn
It was yet another sad time and mainly urns didn't not disappoint!
Very satisfied. The petite size fit my girl, who at her heaviest, weighed 13 pounds. Great customer service!
Fast, efficient and very professional company.
Customer service advised status of order until delivery. Very easy to work with during a difficult time.
The book urn I ordered was exactly as pictured and described- I was so happy when I received it. Even though I also ordered a personalized name plate, the whole order came VERY fast. After a horrific and expensive urn disaster with another online company last year, I've was so stressed about ordering another online but took a chance. So glad I did. Thank you for being a little bright spot during a difficult time in my life.
Had the very unfortunate situation of losing 2 beloved dogs within months of each other. The quality, service and speediness of my orders were wonderful during a very difficult time. The selection makes it comforting to find a style that matched our babies. Really quality company!
I appreciate how kind and considerate the representative was and how timely the delivery. I love the beauty and quality also of the Urn and the inscription.
The work done was high quality and very beautiful!
I was skeptical about ordering at first and looked over the reviews and all positive. After taking sometime to decide what urn to buy for my son that passed recently I couldn't be any happier with the results. They are very consistent and very communicative on everything. Even after I approved the order I wanted to make changes last minute and they didn't charge me any extra cost. Can't explain how appreciative I am.
After looking through all the sites I found in Canada, and with absolutely nothing offered even close to what the family needed I'm so glad I finally opened up Mainely urns website.
I would like to personally thank both Kevin and Cassie for being so helpful and on top of things via email and phone, ensuring we got what we needed / ordered; and I would also like to thank Mainely Urns for extending the Veterans discount to me as a Canadian army (not US) veteran, "so many other companies will not do that".
Very happy with our dog's urn. Turnaround was so fast - his urn was ready the day we got his ashes back - perfect timing! Very pleased with the quality of materials and workmanship. I would definitely order again.
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members