mail.com has a rating of 1.5 stars from 220 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about mail.com most frequently mention customer service, irregular activity, and credit card problems. mail.com ranks 91st among Email sites.
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I don't understand the negative reviews listed here. I've used Mail.com for a month, and haven't had any issues mentioned at all. I'm not a business, just using it for my personal and genealogy use. I like the clean and organized interface, the presentation of the service, the ease of use, lots of features for a free account. The things I don't like about it, s the service will log you out after a small period of time of inaction. It's a bit cumbersome to get to your email box. It also provides unnecessary messages, such as leaving the email site, informing you're waiting for more than 3 seconds, "click here" option. It seems to me they gear a lot of that for beginners. About 99% of people don't need that handholding. With that, I would never use this service for a business or business related use, as it doesn't provide encryption the emails. So for someone who wants an nice email service for personal use for friends, clubs, and bloggers, this is a great option.
Account was closed by their mail.com system with out any notice and all of our emails and data were cancelled I wonder how can they stay on the market with such a miserable service Perhaps they pay some freelancer from india, balgladesh or pakistan to code their mail.com webmail Maybe that's a love story between mail.com and the pakistani programmer? And perhaps they don't want to hire anyone else? Data dell'esperienza: 14 febbraio 2024
I've been a Mail.com customer for 6 or 8 years now, and I'm usually satisfied. I pay a small annual charge for premium service and get my emails without ads, and never had my account blocked or closed. The system is customer-friendly and normally does what it is supposed to do.
But when it doesn't, look out! Occasionally, there will be some glitch on the site, and when I ask about it, I ALWAYS get the same answer. User error. My fault! I'm treated like a novice and sent a standardized reply that tells me all the things to check so I can correct my own mistake(s). Guess what? A few days later the glitch miraculously is fixed, and it wasn't my fault at all. The business concept is ok, but the tech folks behind it are incompetent.
Tip for consumers:
Some sites, like Sitejabber, has a "one size fits all" appraoch.
Mail.com is fine I like there security but I just started mail.com but it seems good.
I do like it so far but the best thing about it is you don't need a phone number like aol but aol is pretty good.
Initially Mail.com did a fine job of isolating spam mails because there were few incoming to deal with. However, in the last few months I have gotten a ton of spams because of the failure of an organization to shield its e-mails sent to members. I suspect there is a limit to how many spam domains and addresses Mail.com can retain in memory. I am getting many more in my inbox and suspect that the system has reached the limit of its capacity to filter incoming emails through 1000s of previous spam sources. I will need to open a new email account to get out of this bad situation.
Simple to use system but honestly, lacks in many places, just not as good as gmail or outlook.
I like the many extensions you can sign up to for free, but otherwise, meh.
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