Overview
Made-in-China has a rating of 4 stars from 421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Made-in-China most frequently mention customer service, great communication and fast delivery. Made-in-China ranks 2nd among Sourcing sites.
Very easy to order and came out great. Kassy was very responsive and knowledgeable. Proof was sent the day I inquired and the final product arrived within 10 days. Customer was extremely happy.
A very serious site and no scams, and in addition you are well surrounded as if you were in front of the person, sincerely I take my hat off to you and you are very sensitive and very serious to the customer's request
Scarpe arrivate nei tempi descritti, di qualità e per il momento mia figlia è felice. Avevo già acquistato un altro paio e vanno bene. Nessun problema.
In some cases, it delays the process of contacting and monitoring quotes by suppliers.
Package was received sooner than I expected. Product even looked better in person. I would definitely recommend. I'll be putting my next order soon.
We are very satisfied with the delivered product. The communication lines where clear. Several revisions from our side had been implemented with patience.
I have to say it was pleasant from searching to getting my order processed. I had someone to help and photographs were forwarded to show the products before been packed and after packing.
I truly commend the team at Made in China.
KUDOs
GREAT CUSTOMER RELATIONS, THE SUPPLIER HAS BEEN IN CONTACT THROUGH THE WHOLE PURCHASE EXPERIENCE. PRODUCTS ARRIVED IN SAFE CONDITIONS EXACTLY AS ADVERTISED ON THE SITE. AM DEFINATELY DOING BUISNESS WITH THE SUPPLIER AGAIN.
This is my first experience using this web site. Initially, I started pushing all the buttons and ordering all kinds of samples. I soon learned the value of notifications and sellers information which made my communication much easier. I feel it was easy enough to use, I can easily find what I need quickly. I would happily refer Made-in-China's platform to my friends.
What I wanted was different from what they sent to me. A fake product was sold for me.
Hi Ovwigho,
We sincerely apologize for the issues you've experienced with the product.
Please feel free to reach out to sts@made-in-china.com. Our after-sales team will assist you in communicating with the supplier to resolve the matter properly.
Thank you for your understanding.
I need to order poles. I paid big $ for the samples. Like the drawings showed. The samples where off in size. So I asked for them to redo the samples right. But they wanted more money for these new samples to be shipped. And YES I did contact Made-In-China people about this problem. They sided with the China company. So make sure they will send samples until they get it RIGHT. So after paying for more. And they being right. I placed the order. And the whole size is wrong. So again I contacted Made-In-China people. I have even offered to send them one of the poles to prove the company messed up this order. FYI, its over 10K in cost. But after months and months. Neither the Made-In-China people or the other company will respond! Please note that I have done a number of other deals thru Made-In-China. And had no problems. But I am screwed with this order.
Dear Stoney,
We sincerely apologize for the frustration and inconvenience you’ve experienced with this order.
We understand that the pole sizing issue has caused significant trouble for you. Since you mentioned that you’ve already contacted Made-in-China. Com regarding this matter, we would like to follow up to see if there is anything further we can do to assist you.
Could you please provide your order details and any supporting documents or communications with the supplier to our dispute email?
Made-in-China. Com Service Team
Very professional and on point with answers. Very pleased with products
Very quick in response, and very on-the-ball with all requests put in.
Wonderful experience in all :)
Great experience. Everything went very well. Customer service was very good
Bought minimal order amount, flights/freights were a bit delayed but seller supplied a tracking number and additional product information within 5 minutes of asking
Very kind people, fast delivery, the order arrived in perfect condition.
Still not received goods will contact you again once scooter arrives
Hello andrew,
We have confirmed the current shipping status of your goods with the supplier, and they are expected to arrive by the end of this month.
The updated logistics information has been sent to your email.
We will also keep track of your shipment's arrival.
If you encounter any issues, please don't hesitate to contact us at sts@made-in-china.com.
Thank you again for your feedback.
The goods arrived in good conditions. The material quality is also good. I will have to test now. But in overall, I am satisfied. I recommand the seller.
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- Nanjing, Jiangsu, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Douagouri,
Thank you so much for your positive feedback! 🌟 We’re truly grateful for your support and kind words.
It seems there might have been a mix-up with the rating, as it shows one star instead of five. If this was unintentional, we’d greatly appreciate it if you could update the rating to reflect your experience.
Your satisfaction means the world to us, and we’re always here to assist you with anything you need!
Made-In-China Service Team