website thubmnail of MadBid
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Brenda E.
GB
1 review
2 helpful votes
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I HAVE UNSUBSCRIBED FROM THIS SITE ON NUMEROUS OCCASIONS, HAVE SPOKEN TO 2 PEOPLE WHO HAVE SWORN BLACK IS WHITE MY ACCOUNT HAS BEEN CANCELLED AND STILL I GET EMAILS. STAY AWAY FROM THEM.

Date of experience: October 10, 2016
Mexico
1 review
1 helpful vote
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Great aqcuisition
August 11, 2016

Really handy and trustful, the music and *. Amr archives are well reproduced.

Manuel Hernandez
Mexico City

Date of experience: August 10, 2016
GB
1 review
72 helpful votes
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I too was sucked in without realising you had to pay to bid. No info about this on the sign up page or the fact that they will keep your money if you do not spend it.
After some pressure they have now agreed to refund my money, see below.
Some info on the company.

Maddbid.com
Marcandi Ltd - is the controlling company. *******@marcandi.com.(Reg No. *******)
Juha Koski & Daniel Rovira are the people who control the company.
*******@madbid.com is his personal email.

C/o Thb Associates Ltd
The Courtyard
High street
Chobham
Surrey
GU24 8AF

I threatened them with Trading Standards and ASA. I also spoke with their accountants BDO London, *******410. To enquire if the letter published on Madbid web site was genuine.

'Hey BRIAN,
Your order has been successfully refunded.
Just to let you know your order placed on Wed, 23 Jul 2014 for order id ******* has successfully been refunded.
Refunds can take up to five working days depending on your method of payment.
If you have any questions, please do not hesitate to contact us on *******361 or emails us at *******@madbid.com'

We all know it is a waste of time trying to phone them.
I hope the foregoing may be of some assistance.
B. Owen.

Date of experience: August 13, 2014
GB
1 review
23 helpful votes
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Dodge... be aware
January 17, 2016

Well based on these errible reviews, i decided not to join and sign up for this site, as it look dodge and fraudlent guys

Date of experience: January 17, 2016
Turkey
1 review
5 helpful votes
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I'm very satisfied!
June 22, 2017

I am very satisfied and checking the website everyday!
I also won several times.
It was very profitable for me.

Date of experience: June 22, 2017
GB
1 review
17 helpful votes
Follow Amanda S.
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I was sucked in to this by what appeared to be a newspaper article, suggesting great bargains to be had in an auction. I believed the bargains to be true based on what I thought was buying power (foolish in hindsight, before the backlash!), and I was aware that products could be purchased using the money spent on credits if the auction wasn't won.
I have since seen numerous reviews, following my own experience of watching the continuation of an auction I was bidding in, and could see that it stopped with a list of other apparent bidders still in the list (looked as though they were autobidders). I had already given up due to the fact it had reached maximum price, but was using up all of my credits and would have ended up costing me more than RRP!
Clearly there were bots set up in the background to inspire bidding (research mentioned on other sites has highlighted this), and my credits were converted into "earned discount" which can be spent on any of the products listed, apparently at a discounted price, which are all above the prices I have found on the Internet by the way.
There is a refund policy in place, which states that any unused items which are returned within 14 days will be refunded in full. What it doesn't state, and was discovered by making a phone call, and not in the emailed reply I received from the customer service manager when I asked the question, was that the refund comes in the form of "earned discount", which is effectively a credit note. This is a guarantee that our hard earned cash is going to be spent on their over priced goods, which are limited in choice.
There appears to be pretty much no chance of winning an auction unless you have inside information as a techno boffin (no disrespect intended), and as a mere genuine mortal, we are basically filling their bank account with interest earning cash, with which we are entitled to buy over priced products within 365 days.
It really is time that this outfit was removed from any association with the organisations we put our trust in, such as paypal, and the newspapers with which they clearly post their own adverts to look like articles which are supported.

Date of experience: March 1, 2016
Customer S. MadBid Rep
over a year old

Thanks you for your comments Amanda, I hope our discussions have helped.

GB
1 review
8 helpful votes
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Crap!
April 9, 2016

Bought over 500 bids but what it dont tell you is most bids are above 10/15 bids each time you bid! Rip off...

Date of experience: April 9, 2016
India
1 review
1 helpful vote
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I asked for help from customer service and they were professional and satisfied what I needed without question.

Date of experience: November 28, 2015
India
1 review
0 helpful votes
Follow GUNAPRASAD S.
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Good to Bid
June 8, 2016

I won many products from madbid. But i received some products brand new but some or not. My overall experience with madbid is good till now.

Date of experience: June 7, 2016
GB
1 review
18 helpful votes
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Scam
August 27, 2015

Why, when the bid appears to have ended does it just sit there for ages waiting for what appears to be the winning bid to be beaten?

Date of experience: August 27, 2015
China
2 reviews
1 helpful vote
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It looks interesting
October 7, 2023

It looks interesting, I like, recommend it. It is really a good website! Don't miss! I really enjoy it.

Date of experience: December 23, 2016
GB
1 review
26 helpful votes
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Money For Nothing
January 24, 2016

Madbid.com, the only web site I know where you can click on a few buttons, spend hundreds of pounds and get absolutely nothing in return...

Date of experience: January 24, 2016
Netherlands
1 review
1 helpful vote
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Good deals
April 8, 2016

Madbid has good deals on their site. You can get nice pieces of electronic items at deeply discounted prices.

Date of experience: April 8, 2016
GB
1 review
0 helpful votes
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Customer service
April 27, 2016

Excellent customer service from Edwin at Madbid- so helpful and sorted problem without any hassle. A big thank you.

Date of experience: April 27, 2016
GB
1 review
47 helpful votes
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SCAM SCAM SCAM SCAM!
February 23, 2015

I was relieved of £99.99 within 30 minutes and have NOTHING to show for it! As a fairly intelligent woman, I have to say I was completely blinded by clever marketing and a clean looking website (Ididn't see it coming). Also, they play on your need or desire for a bargain. In my case, it was the NEED for a bargain, as money has been tough following multiple strokes that has left me incapable of work and disabled in the last year. I desperately needed a T. V after mine broke.

My advice, STAY AWAY! Why I didn't come to look at reviews first I'll never know! Thing is, they plant clever consumer review articles around the place, I think I read mine in a magazine. Consumer reporter tested Madbid for getting a bargain on an ipad I think... he went to the site, bid once or twice and won the item at 80% off retail price. Complete crap! These articles are obviously written and paid for by Madbid. I wish I still had it, I would contact the publisher. This is why I signed up. Grrrr!

Today for the last 4 hours I have watched countless amounts of people place thousands of pounds of bids on a one thousand pound TV. One by one they have dropped off as they have run out of credits. Some of them bid for over an hour. In my experience I know this must have cost each one of them more than £200. You do the maths. Each one of these now walk away with nothing! You pay for every one of those bids. £100 will buy you 1000 credits. The auctions that is taking place right now charges you 8 credits per bid. This gives you only 125 bids. That's a staggering 80p to bid ONCE! So it's no wonder that £100 can be gone in 30 minutes. Reminding you again... you are walking away with absolutely nothing!

Still waiting for a response from Madbid, but I do not expect anything satisfactory to come from my correspondence. The best I can do is warn others not to make the same mistake.

Date of experience: February 23, 2015
India
1 review
11 helpful votes
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Fraudsters
May 29, 2017

We cannot redeem any earned discount into refund atleast? Because there's not much things to shop in the "Shop" and also everything has a shipping price which is exorbitantly outrageous and also does not get included in the earned discount, Also the products that's available in the "Shop" is a cheap quality which is China made which is easily available in the market for 1/4 of that prices quoted in the "Shop". Those are not branded products like for example Bluetooth speaker is not JBL which is easily available in the market for the price you've quoted for a cheap Bluetooth speaker which is not even branded. Please be Flexible as the automatic charge that took place was unauthorized as you were not supposed to have my card details on your file even after me choosing not to save the card details. And I was bidding continuously to win the bid and did not realize that you ran my card and I got credits from that untill I checked my bank statement and now you say that I shouldn't have used the credit package for me to get a refund, this is Fraudulent activity or a way to rip people off.

Date of experience: May 29, 2017
Customer S. MadBid Rep
over a year old

Hello,

We apologize that you did not enjoy your MadBid experience.

Please be assured that we are a legitimate company and have thousands of happy users who have been with us for years. The workings of our site are transparent on our support portal.

We update our shop every week to cater to the different items that our users would like to purchase. Did you contact our friendly Customer Service team yet to answer the queries about the charges that you mentioned and items that you would like to see on our shop? If you didn't, please do so, we would love to assist you.

The MadBid Team

Chile
1 review
1 helpful vote
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It works!
February 23, 2017

Very interesting, I got my tablet at the best price ever!, Lots of interesting things to get. I will continue with the biddings.

Date of experience: February 23, 2017
GB
1 review
36 helpful votes
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THIEVES
September 4, 2015

IF YOU BUY CREDITS AND DONT USE THEM THEY ARE WIPED OFF. I WAS SAVING MY CREDITS UNTIL I FOUND SOMETHING TO BID ON AND THE CREDOTS WERE STOLEN BECSUSE O DID NOT USE THEM. DO NOT USE THIS SITE.

Date of experience: September 4, 2015
GB
1 review
48 helpful votes
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Registered and bought £49.99 credit and did some bidding. I did not win anything but the message appered "you have not enough credit". It was at the weekend so I could not ring them I rang Pay Pal, they confirmed that the money succesfully went to Madbid! But where was the money? Paypal told me that they will write to them in the mean time they adviced me to send them the e mail too. Which I did but no reply and pay pal had no reply eighter. Finally I have called them and found out that basicly as soon as you start bidding soon your money disapperas even though you do not win anything!

Did not relaise I was involved gambling website. How can they call them self auction company when you do not win anything but still pay for it! Could not beliieve this kind of compay are exist in UK. They refused to pay the money back. Aperantly it is on the terms and conditions and I should not sign it without reading it. I know I will not get my money back but just want to warn others. Liverpool Lilily

Date of experience: April 30, 2015
India
1 review
22 helpful votes
Follow Saurabh P.
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Don't be get fooled by them, you will endup losing all your money and get nothing out of it.

Date of experience: August 18, 2015

Overview

MadBid has a rating of 3 stars from 397 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MadBid most frequently mention and customer service. MadBid ranks 9th among Auction sites.

service
36
value
33
shipping
30
returns
25
quality
31