Overview
Luvme Hair has a rating of 4.6 stars from 1,568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service and great quality. Luvme Hair ranks 1st among Hair Extensions sites.
I have purchased 4units & loved them All! This last one I purchase is my favorite. I never wore Headband wig before. The kinky 22in was natural and full. I dyed it and it still remained soft, it looks so natural. The shipping was received within 4 days. Can't wait to order my next one!
I bought my first wig that I was going to customize and install myself from here. The quality of the product was so great there really wasn't much I needed to do to it. I absolutely love the hair and have another on the way already!
The expensive human curly 4/30 wig I purchased was only human hair blended,the-color was awful,no form of cordination,more 4 than 30 and 27 was just tack anywhere,needs to go out business, or sell virgin hair only.
CLM
I love the bob but wore one time because the lace split (the edges on one side split up to the middle of the wig in the front) and I couldn't wear It anymore. I was very disappointed because I have a lot of wigs purchased from your company and this the first time this happened.
I love this virgin hair. It fit my head to size and the hair feels really soft. It is 24inches but I wanted to wear it as a ponytail since it was full lace. Thank you luvmehair! My go-to hair company...
My first experience with these unprofessional amateurs sucked major anal. First I ordered my wig unit 2 weeks before Mother's Day never recieved it. Got refunded. So I reordered again now I'm on my fourth order getting refunded and still no wig. Now y'all help me make sense of this. The payment comes straight out of my bank account, they'll refund me with no problem but the problem is I don't want my money back I want the wig. Here comes Memorial Day around the corner and still no wig unit but I'm getting refunded again. I've called their bogus customer service number *******238 and it's a fax or BOGUS like I said. You can't talk to a live person and their emails are bull too. Computerized bull. I wouldn't recommend them to a doll wig maker. I'm beyond pissed and I'm going on every platform so Luvmehair needs to not play these games with people. They keep asking for order numbers for what because I'm still not getting the unit. Make it make sense
Presentation on arrival was beautiful, I almost didnt want to remove the bow. My hair was soft, easy to install, and no tangling even after a month of wearing. Will definitely order again. Not sure why but it wont upload my pic, but believe me when I say it was FIRE!
Hello ladies, I ordered my unit and it arrived just in time no more then 5-6 days & im in love with this 12" water wave its full & was very easy to install. There is noway you wouldn't absolutely love this hair Thank you so much luvmehair I get compliments all day & I love the packaging
This was my first time order from LuvMe Hair my experience was amazing... My hair arrived within a week of ordering... Packaging was well kept and nicely box... The hair was very soft and beautiful... I received so many compliments... Thank you so much for a great experience.
I usually don't do reviews but the hair is so good I had to! This is my second time ordering form luvme and they have not disappointed yet. The hair came in two days! I got the free items and even free curling irons. You can't beat that! I got 20in body wave the hair is so soft and natural looking. I would definitely recommend ordering from them.
I got so many compliments on my hair. This is perfect for my first wig. I just picked it out to style (the curls came a little too tight for my liking at first, but when picked out they look like a 4a twist out.) I never thought of my self as a person with a big head, but I had to cut the band on the inside because it made the wig uncomfortably tight. After that, I was good to go.
Dear Bree, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.
Absolutely love this Unit along with the hair company. LUVME Hair company has a very user friendly website. I purchased this wig on a Saturday how ever my order wasn't able to be processed until the next business day. My order shipped on Monday and I received shipment updates via email until I received it on Wednesday. Not bad, right!?! This unit was constructed very well. Came with pre plucked hairline and bleached knots. No shedding no tangling whatsoever, Literally puts the E in effortless. AhEffortlessSlay
I ordered two wigs and had a coupon code which gave me $161 off. The next day they sent me an email stating they couldn't process my order due to it was marked as a risk and then sent a second email stating it was cancelled due to unforeseen circumstances and that I needed to reorder. I tried to reorder and my discount worked but when I went to check out the price switched. Whatever discount code they give you the price is reversed when you go to pay and if you don't pay attention you will pay them more than you agreed to pay. Apparently their scam didn't work when I placed the first order which is why they cancelled it. It was my first time ordering and I'm glad I caught on before it was too late.
Hi Tanya,
Thank you for taking the time to share your experience. We are sorry that we have canceled your order because your order was marked as high-risk by the system. There are many reasons why this happens. For example, if network surroundings are unsafe or unstable, or alternate cards are used. In this case, we suggest you reorder it under a safe network surrounding or use another card. Moreover, if these actions taken can not fix the issue, please contact your bank for more details. We also have many payment methods for you to check out in a convenient way. Such as zip, PayPal, seelze, and AfterPay. You can choose the best way for you to complete the payment.
For the checking out issue, the discount may not show up on the amount which confuses our customers about the final price. Please feel free to contact our customer team and we will check this for you. If your new order's price is different from your previous order, please screenshot this for us, and we will do a price match for you.
Luvme takes care of our customers. Each opinion matters. We are working on providing high-quality products and excellent service at a reasonable price. Customer satisfaction is our utmost goal. We have contacted you through email. Please provide another chance for us. You have our promise that we will try our best to solve your problem. We appreciate your understanding.
I ordered this wig back in October 2018 and to date the wig is still looking fabulous! This wig has minimal shedding, no tangle, remains very soft after washing and conditioning the hair. I just ordered another wig and will continue to order from LuvMe Hair. Keep up the work!
I have had the pleasure of communicating with Luvme's customer service via email on multiple occasions, and I must say I give them a 10 out of 10! Not only did they address and respond to my email, but they also followed through to make sure that what they said they were going to do was actually done! They also followed up with me afterwards to ensure that I was satisfied with my service! Keep up the good work Luvme's customer service team!
Dear Delvonia, many thanks for taking time to send this. Our dedicated staff will be pleased to learn of your high praise for such a nice review. Customer satisfaction is very important to us. We promise that every request from our customers will be responded within 24 hours and will try best to solve the issues. Looking forward to seeing you again in the future. Luvme wishes you all the best.
I'm so inlove with this headband wig. It's my first time trying it. It's so soft and everyone think it's my hair because my real hair is the same fullness, but on the days my hair don't want to act right, it's so convenient to stick my wig on and go. I will be ordering a few more
Omg... so soft, so beautiful.
I can not be disappointed by any product of Luvme! I get so much great feedback and feel so energized by the addition of my units. As short wigs go, this the best I've purchased in DECADES. Its a MUST HAVE.
Sis! Luvme Hair is the real deal NO CAP! I ordered 2 wigs from them. Handband Deep Wave 26" (pictured) and U Part Wig Bodywave 24".
Let me tell you, give them a try. The hair is soo soft... smell good... NO SHEDDING. The hair came super fast.
The extra goodies you receive makes you feel spoiled. I received a hot comb and the honey blonde highlights with the combs already attached.
They included 7 headbands, pins, and many more trinkets with the promotions of the U Wigs and Handband Wigs.
I will be purchasing more in the future.
Im so in love with this Bob cut wig! It came well packaged with all the bells and whistles! Clips extra bobbi pins and elastic band! The hair is super soft and fits my head like a glove. This is my second wig from luvme hair and they definitely did not disappoint
Luvme hair has the best quality hair. It is very soft and feels so good. The wigs are easy to apply and are shipped quickly. I have purchased about 5 to 6 wigs from this company and I am a very satisfied customer.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Claudine, we appreciate you taking time to share your purchase and sorry for this delay response.
We'd like to express our regret that the purchase didn't work out as expected. Our hair is guaranteed to be 100% human hair, which has been the aim from the beginning and will be the same in the future. We hope you can provide relevant evidence and objective informations to our email address so that we can help on this issue. For the color, each wig is colored by our professional hairstylist one by one, so every wig would have its own characteristics. Hope for your kind understanding. Meanwhile, we have reported the issue to the relevant department for improvement.
Sadly we couldn't find your order number with the name. Your opinions matters. When you encounter issues when ordering from us, please feel free to email us at ustomercare@luvmehair.com with your order number and pictures of the wig. We promise to respond to every request from our customers via the email within 24 hours. Thank you again for your time and support. We'll keep working hard to provide better products.
Luvme wishes you all the best.