Absolutely love this Unit along with the hair company. LUVME Hair company has a very user friendly website. I purchased this wig on a Saturday how ever my order wasn't able to be processed until the next business day. My order shipped on Monday and I received shipment updates via email until I received it on Wednesday. Not bad, right!?! This unit was constructed very well. Came with pre plucked hairline and bleached knots. No shedding no tangling whatsoever, Literally puts the E in effortless. AhEffortlessSlay