Lush

I like the fact that it improves the skin and one can get at a cheap price. Because its not everyone that can afford luxury items. So five stars

I recently had the pleasure of visiting Lush Queen Street West in Toronto, and I must say that the experience was nothing short of extraordinary. This outstanding experience was largely due to the remarkable assistance provided by Sophia, one of the store's incredible staff members. Her exceptional customer service skills, genuine care, and unparalleled dedication truly set her apart.

As a long-time customer of Lush, I have visited various locations, but Sophia's level of service was truly unmatched. From the moment I entered the store, she greeted me with a warm smile and a genuine desire to help. Her passion for the products and her knowledge of their ingredients and benefits were evident as she patiently guided me through the store, answering all my questions and providing valuable recommendations tailored to my needs.

What truly stood out about Sophia was her attentiveness and ability to listen. She took the time to understand my preferences, concerns, and skincare goals, ensuring that I left the store with products perfectly suited for me. Her expertise extended beyond simply recommending products; she went above and beyond to explain their usage, share application techniques, and even provided samples for me to try at home.

Sophia's caring nature and genuine enthusiasm were infectious. She made me feel valued as a customer and went the extra mile to ensure my satisfaction. Her dedication was evident as she seamlessly balanced attending to other customers while still providing me with her undivided attention.

Not only did Sophia possess an incredible knowledge of the products, but she also had a deep understanding of Lush's values and initiatives. She effortlessly educated me about their commitment to sustainability and ethically sourced ingredients, allowing me to make conscious choices that aligned with my values.

The outstanding experience I had with Sophia has left an indelible impression on me. Her exceptional service, caring demeanor, and unwavering dedication epitomize what customer service should be. I am genuinely grateful for her assistance and cannot thank her enough for going above and beyond to make my visit to Lush Queen Street West an unforgettable one.

To anyone visiting Lush Queen Street West in Toronto, I wholeheartedly recommend seeking out Sophia. Her expertise, genuine care, and personalized attention will undoubtedly enhance your shopping experience. Lush is truly fortunate to have such an exceptional individual as part of their team.

Thank you, Sophia, for being an extraordinary ambassador of Lush's values and for making my visit truly memorable. Your dedication and passion are a testament to the outstanding service you provide. I will certainly be returning to Lush Queen Street West, eagerly looking forward to receiving your exceptional assistance once again.

I am very happy with their products! Bath bombs are the best and they have very nice natural lip balms!

I like this brand. It's amazing that I can buy handmade and eco cosmetics here. It's important for me now. I want to use only the best one.

A good product as for me, prices are above average, by the way, an excellent option for a gift, you can surprise

Ordered a few products in the past and so far has a pleasant experience with them. Shipping was super fast and professional. Overall great experience

The product quality is amazing and no added preservatives safe to use. Shipping service is very fast and customer support is always ready for help.

Lush is a lovely place! I've bought from the store many, many times and ordered from the website lots too! I've been happy with all my purchases apart from a few disappointing bath bombs which don't seem to do much. Some things are a bit pricey when you don't really get any result from using the products. But others are worth paying for as they last for so long and are excellent quality.

The Gorilla Perfumes at Lush are beautiful, some take a while to grow on you but once you give them a chance you'll be in heaven! They are strong, unique and the majority last for hours and hours, you'll probably wake up the next day smelling just as good!

I've tried all the solid perfumes, 7 atomisers and four Lush Scents from 2013, hair products, moisturisers, bath bombs, showergels, toothy tabs, a bit of everything!

If I've ever been unsatisfied with anything or there has been a fault, I've been refunded or had my products exchanged as soon as possible. And if in the store the staff member forgot to pack an item they're always happy to accept their mistake and give you it back! They often give free gifts as apologies. Which is very kind!

The staff are very friendly, sometimes a bit too friendly and very pushy in the sales but at least they're always happy to help and they're willing to give samples of anything so you can try before you buy, also if you order online and ask for samples you will get a little bag of samples, you can even ask for specific product samples!

Lush is very special, everything smells so good, wonderful for presents or your essentials or treating yourself. There's always something you'll like!