Great products and customer service I have not been disappointed by any lush products ever. I love the bath bombs and the moisturizing bath products. Also love the lip scrub
Love the body butter they sell. Best bathbombs I've ever used. They last in the bast for a long time and the color doesn't just disappear into the water.
All lushes products are animal cruelty free and are handmade my individual people and they actually get to put the name of the creator on th product it's super unique and their products are great!
In love with this place. Ordering from the catalog always goes fine, but the girls who work in the stores are usually so helpful. And the store smells so gooood!
I'm always going to keep buying from Lush. I love what they stand for. I love the ingredient lists. I love everything. I just wish it wasn't so expensive.
I love their mask. It smells divine and really works so well.The coffee grinds exfoliate my skin when I wash it off and I feel so clean after I use it.
I ordered some bath bomb products on 2nd October for a christmas present when they were delivered they were left out in heavy rain for several hours, I returned from work to find them sitting in a sludgy puddle and the package was saturated so much so that the box disintegrated when I lifted it. The contents were also very wet and I placed them on kitchen roll and left them to dry out.The very next day I had to leave to go on holiday, I had sent both Lush and the couriers e mails to explain my order was ruined. When I returned from the holiday the bombs had dried out but the frgrance wasnt there I was gutted.Hayley from Lush customer services emailed me to ask for me to send photos of the damage which I couldnt do because I simply am not mobile phone friendly. I explained to her the state the products were in and she sent me a brand new order which arrived this morning that was next day delivery. I was completely blown away by her gesture. I have used internet for ordering goods for years and this is the 1st time anything like this has happened to me, so on this occasion Hayley made my day and a very big THANKYOU for that it is 100% appreciated. Joyce Elliott 66 Derby
The bath bombs and the bath oils are amazing and smell like tour bathing in heaven!! I love the butter cream bath bomb and the laffy taffy bath oil smell great
This is one of the coolest shops with beautiful things. My friends gifted me a gift box with stuff for problem skin. I like it very much!
Not so good experience. Not going to use their service again in my life. Sorry Lush and goodbye. Honestly, I didn't like it your services.
I seem to be a customer of Lush for several years. I like that I'll get my desired brands.It's also quite expensive, but they're fantastic materials.
Purchased the cosmetics items those great quality... they shipped in perfect time. Customer support help me to find the best products. Thanks
This is my favourite shop that fulfill all my tastes. Bath bombs are just perfect. Love their shops, always buying there something
The staff are knowledgeable, professional and friendly, helped me to find a present for my gf in a very short time
I came here on the advice of a colleague and received great pleasure in this salon, full relaxation and competent care.
Healthy, Good quality products with fair and affordable prices, the service also is good, I really recommend ladies.
The bee-striped body scrub arrived the consistency of canned concentrated cream soup. Fortunately it was wrapped in plastic,
Lush is good, i love shopping with them they shipped very fast, 3-5 days, good support, like it! I recommend this to my all friends.
Overview
Lush has a rating of 3.2 stars from 201 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lush most frequently mention bath bombs, customer service and fast delivery. Lush ranks 9th among Bath & Body sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members