website thubmnail of Lush
How would you rate Lush?
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Pakistan
3 reviews
1 helpful vote
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Best product
February 25, 2021

High quality product love to promote that particular product on different social media flatform and almost every ones love that

Date of experience: February 25, 2021
Florida
3 reviews
4 helpful votes
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Good product
July 7, 2021

Good product arrived and it actually much nicer quality than I was expecting! Items arrived in good codition and i'm happy with it

Date of experience: July 6, 2021
Canada
2 reviews
7 helpful votes
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Perfect for my dry skin. Also its normal for allergic people but sometimes it spells like sht
Also it's ok for kids
Love it

Date of experience: March 17, 2020
Ohio
1 review
0 helpful votes
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Best quality products... And at affordable rates... And easy available at nearby stores... i recommmend...

Date of experience: April 20, 2022
Virginia
4 reviews
1 helpful vote
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Best products
May 14, 2020

These products are best for skin Ihave used them personally. These products made my skin very beautiful.

Date of experience: May 14, 2020
Georgia
7 reviews
7 helpful votes
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Alice
October 12, 2020

İ dint like it. İ bought and i used and but i dont likebit.ot is very bad. Dont buy and dont use it us very very bad

Date of experience: October 12, 2020
Germany
2 reviews
0 helpful votes
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Cool products
April 18, 2019

Amazing bath bombs. Best ever, colorful, fun and high-quality with lovely scents. Maybe a bit expensive

Date of experience: April 16, 2019
Ukraine
3 reviews
9 helpful votes
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Great service
November 29, 2017

Very good quality pf products, quck delivery service. I'm a regular customer and will definitely recommend it to my friends

Date of experience: November 28, 2017
Ukraine
1 review
0 helpful votes
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Adore It!
January 18, 2020

Is there anyone who didn't try Lush cosmetics? Do not doubt! The smell of each product worths a million. I adore it.

Date of experience: January 16, 2020
Nevada
1 review
4 helpful votes
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Not a great experience
November 15, 2022

On November 13th 2022 around 4pm I had a terrible experience at the lush location inside the Fashion Show Mall in Las Vegas Nevada. As a first time customer I was really excited to welcome this experience. However, I have decided to not shop at any of your stores anymore after this interaction.

I walked into this store with my friends and an employee greeted me. I had explained to them that this was my first time in Lush. I no idea of the layout of the store or how things operated. I took it upon myself to explore the store and look at some fresh face masks that were inside some bowls. I was lifting the spoon inside the bowl trying to get an idea of the mask texture. I brought the spoon to my nose to get a whif of the scent. When a different employee approached me explaining these are just for display and pointed at some testers behind me. I explained I didn't know, and decided to look at the testers she had pointed at.

After looking at the testers. I turned around and saw the employee that told me about the testers mocking me with another employee.I watched her as she copied the motions that I did while touching the display.

Seeing that made me uncomfortable and question how this company treats first time customers. I sorrowfully told my friends what had happend. As a result one of my friend's decided not to purchase the items in her hand. A sale of at least $50 dollars was lost because of this interaction.

I feel that your employees need to be more considerate with customers. Employees at the very least should wait for a customer to leave before talking bad about them

Lastly, If a display is not meant to be touched signs need to be present so customers are aware. Not all customers are comfortable with asking questions to employees.

Date of experience: November 15, 2022
Georgia
2 reviews
0 helpful votes
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Delectable treat
May 29, 2017

Deff not a daily thing, too expensive! Great products tho from shampoos, lotions, and their bath bombs are the TRUTH

Date of experience: May 29, 2017
Belize
2 reviews
1 helpful vote
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Ratehr good
July 30, 2020

Used light balancing moisture "Imperials". Rather good and the price is approporitae. But I'd like to try some others as well.

Date of experience: July 29, 2020
Florida
1 review
1 helpful vote
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VERY KIND AND PROFESSIONAL PEOPLE BEEN GOING THERE FOR A WHILE AND I LOVE THE OWNERS ALWAYS PLEASANT AND THEY HAVE ALL PRODUCTS YOU NEED.

Date of experience: August 5, 2021
GB
1 review
1 helpful vote
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ABOUT LUSH
September 29, 2019

THE STUFFS AND THE CREAMS ARE SO NICE THAT IT CAN BE APPLY FOR ANY TYPE OF SKINS. THESE PRODUCTS MADE MY SKIN SO GLOWLY

Date of experience: September 27, 2019
Texas
2 reviews
2 helpful votes
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No me gusto la vestimenta, por lo cual me parecio mal y sobre todo cuando hablas con soporte, pareciera que esto demora mucho al adquirir un producto

Date of experience: December 14, 2023
Italy
19 reviews
4 helpful votes
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Bagno schiumi magici
November 3, 2019

Bagno schiuma da mangiare, il magico mondo dei bagnoschiuma e prodotti x il corpo a forma di caramelle e tutto quello di cui riguarda L igiene con coloripastello. Mondo delle favole

Date of experience: November 3, 2019
Finland
4 reviews
0 helpful votes
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J'utilise les services de ce service depuis longtemps, comme toujours content du résultat! Recommande fortement! Pas étonnant qu'ils parlent tant de ce service!

Date of experience: October 18, 2021
Colombia
4 reviews
1 helpful vote
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Frescura
May 25, 2019

Productos de excelente calidad, autoconservantes con una innovadora gama de productos ideales para el cuidado del cuerpo

Date of experience: May 24, 2019
Brazil
2 reviews
0 helpful votes
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Excelente
May 21, 2019

As bombas de banho são incríveis a fragrância se prolonga o dia todo sensação de liberdade o dia todo

Date of experience: May 19, 2019
Germany
2 reviews
2 helpful votes
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Lush!
March 14, 2019

Çok güzel ürünleriniz! Bu ürünlerinde ruh vardır! Kuru şampuan mükemmel! Teşekkür ederim!
Thank you

Date of experience: March 14, 2019

Overview

Lush has a rating of 3.2 stars from 201 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lush most frequently mention bath bombs, customer service and fast delivery. Lush ranks 9th among Bath & Body sites.

service
45
value
39
shipping
34
returns
27
quality
38
+22