LuckyScentReviews 42

Have ordered multiple times from this company and have also shopped at their brick and mortars stores a few times. The customer service is always phenomenal and they always ship in a timely manner with care. The products have always been perfectly wrapped and in good quality. Love this company and will continue to purchase from them!

LuckyScent has always delivered when it comes to offering small sample sizes of niche fragrances especially ones that are not available in Canada. I don't mind their dab on samples since I hand decant them into sprayers which I do with a lot of samples I purchase from other companies as well (Etiket, ScentSplit, etc.). The prepackaged discovery sets are always full and packaged properly to avoid leakage compared to other companies like The Perfumery Barcelona (discovery kits arrived leaked and customer service was poor). Customer service at LuckyScent has always been quick and courteous, never any issues. The only complaint I have are the prices as a Canadian customer, but what can you do!

The bottles I've purchased are authentic and packed properly as well. I love the free samples offered with each purchase and I don't mind the extra shipping time it takes to pack everything! I'd rather have everything decanted and packaged properly then have samples or bottles arrive empty or broken. It's very kind of them to offer extra samples with purchase, even expensive ones, as other companies don't offer any or you have to purchase a sample if you want one included with your order.

Overall, I'm happy with the 5-6 orders I've made with LuckyScent so far and I hope to purchase more soon, if my wallet allows! :)

Been a customer for 10+ years and have generally had OK experiences with Luckyscent - great selection, but slow order processing and shipping. But my most recent experience was downright insulting. I had the temerity to request that they re-ship an order that had been lost by their chosen courier. They proceeded to drag their feet and then imply that I was somehow the problem in this equation. I will be avoiding these inconsiderate goons in the future.

*DISCLAIMER - I am not affiliated with Luckyscent/Scent Bar in ANY way, my review is my own and I was not incentivized to post this* It frustrates me when I see things like "fake bottle because it doesn't last" because, guess what? Even houses like PDM do reformulations. Like dropping their oil content. Check the bottom of the bottles, the alcohol was increased years ago. That is not the fault of LuckyScent! Their website clearly shows everything they offer, including authenticity. Their samples are clearly pictured in dabbers, not sprayers! You get 4 to 6 free with each order. Don't complain when it's something that was there for you to know ahead of time.

I've spent a lot of money with this company and their CS has always been nothing but nice and personable and gone above and beyond for me. Alex and Andrea are just gems of people!

The fact that they offer anything on return for an open bottle is pretty much unheard of. My advice? Don't blind buy. If you tried something years ago, try it again. Also, keep in mind those testers in dept stores sit there for who knows how long who knows what batch it came from, and the bottle your getting is fresh and new. That can change the scent.

I had a bottle that came direct from Amouage that I immediately opened and sprayed and smelled almost like nothing. It was a legit bottle, obv. I let it "settle" and it's exactly what it should be. If it can happen direct from supplier it can with a vendor/retailer. You have to keep in mind the heat and travel along with everything above I just stated. Some perfumes and colognes are volatile.

And don't put them in the same catagory as Strawberry, Fragrancenet, FragranceX those are GREY MARKET dealers. You don't see them listed as legit stockists on sites like you do Luckyscent. Go see for yourself. https://www.zoologistperfumes.com/pages/stockists, https://us.etatlibredorange.com/pages/store-locator for example.

I didn't feel like pulling all my bottles out for photos so I just uploaded my proofs of purchase.

Bought two samples: one of Burlington 1819 by Roja Dove, and one of Tales from Zanzibar by Memoirs of a Perfume Collector. Both smell authentic and wonderful. I haven't found these niche fragrances anywhere else to try them. Shipped fast and without problems both times.

Will rip you off, send you a broken bottle, then make it your problem and not give any money back. You can spend thousands here and they simply don't care. Also fake perfumes. Take your money elsewhere that values and appreciates you.

I've purchased around 40 samples and a full size bottle from Lucky Scent over the years. They've all been legit and in perfect condition. I've later tried the same frags in stores, and they're the exact same as the ones I got from this website.
They're customer service is awesome and respond quickly. And they send personalized samples with full size orders. Request what you want, and they'll do their best to get it for you.

Have no idea what's in these vials. I have 12 samples they are all the same color. Ridiculous, just tell people these could be out of bottles in your bathroom. These could be subs for the real thing without the brand packaging. I've called Gritti and Tom Ford to see if this is how they give their samples. No one else does it this way. Wouldn't buy from them again.

Everything was a perfect! I will buy again! Thank you so much! Perfect store! Thank you...

I really wanted to love this company, however, beware they send fake fragrances. Not pleased at all. I can't even smell it after just a couple of seconds.

A freiend of mine made me a gift. He bought some perfums. Oh, that smell... Th edelivery was made on time, so I got it as planned on Christmas.

I ordered, for twelve dollars, plus shipping four dollarsm, a sample of the Lucky Scent Gardenia Two extremely tiny samples arrived, about the width of a number two pencil, if that. Of course slightly under an inch in size. You have probably seen them in department stores where a salesperson will hand you a miniscule sample to take home and try, containing enough of a few drops to give yourself a one time application. The price to get these pathetic tiny samples (2) was truly a cheap shot for the price. The Gardenia scent was just that, the smell of a Gardenia as it would be perceived with any other Walmart or Dollar Store. Pick-up-a-bottle of gardenia scented perfume. Not remotely special or potent and just an expected floral smell. There is a no return policy on samples, so you had best be aware of that as in reading the fine print. If you buy a sample pack (not inexpensive to purchase) you will get a slightly larger number of these miniscule sample bottles. I, personally, resent this expenditure. A sample this tiny should be sent to you for free to entice you to buy. I am not impressed nor am I pleased.

I made a few purchases here, mostly for my girlfriend and mom. The delivery was made on time, and I also received some samples.

Yes, that was it! I ordered 3 samples to try them and see if I like any of them. No one ever noticed any of them when I was wearing them. It was like diluted alcohol

They're the real deal. The store is lovely and their staffs are extremely knowledgeable. They are legit and great. They have fair return policy.

While their products are authentic and lovely, it is VERY difficult to make purchases. They have major server issues. You have to refresh the page a million times and sign in over and over hoping that your order goes through. It takes me upwards of 20 minutes to get their broken website to work. Ridiculous.
They also process orders very slowly, and shipping sometimes takes weeks. One time I straight up forgot I ordered something because so much time passed before I received it. Luckyscent needs to get their sh-t together.

Horrible fake perfume sold here. I cannot get the disgusting smell from my nose! I order a few scents that I know how they smell and each one of them had this fake, cheap scent.

Luckyscent is one of the most respected niche retailers out there. I have purchased from them many times and have received literally hundreds of samples from them over the years. I find many of these reviews suspect. I have not received ONE "rancid" sample from Luckyscent EVER and someone claiming they received 30 rancid samples is just not being truthful. That's ridiculous. And they DO NOT sell fakes! Luckyscent is like the Neiman Marcus of niche perfume. It's like claiming NM sells fakes it just sounds silly. I feel like some of these reviews must be from a competitor trying to scare people away from their competition, I can't figure out any other reason for such outlandish comments. And no, I do not work for Luckyscent, I'm a long time customer. I started buying from them around 15 years ago.

As far as the samples, yes, they are dab ons, not sprays, and they are small (. 7 ml each) but this is clearly stated on the website along with photos. It's not their fault if someone doesn't read the info on their site. Also, their prices are much less than larger spray samples which is what many prefer. Some of their samples are only $4 while others charge $15 and that adds up. Luckyscent samples are for those who truly want to sample and not buy "decants".

I have had nothing but positive experiences and Franco has always been exceptional. Some people just can't be pleased.

I tried a friends Delina she got from Nordstrom. Lasted days even after showers. Ordered sample from Lucky Scent and lasted 2 hours. Ordered from Nordstrom and it lasts at least a day or so. This has to be a knock off. Save yourself the trouble and pay full price from Nordstrom.