Lowe's

Lowe's is a brand that I tend to trust. So when I saw "Clearance Sale" with the Lowe's logo, I took a look. I paid for a lawn mower that was "Clearance Priced". Haven' gotten my lawn mower yet. I probably got ripped off. I take full responsibility. I'm not blaming anyone (except the thieving bastards who posed as the brand I trust). If you want to be a trusted brand, you must protect that brand so that no one can pose as you! If you see the Lowe's brand associated with "https://bedstockclearance.com/
" it's a scam! Lesson learned the hard way!

I bought about $2,000 worth of flooring from here and I purchased it and said I would be back later in the day to pick it up with my truck when I went back nobody could find where the flooring was even when I showed them my receipt they said they only had a few boxes left. Turns out they oversold the product to another customer as well and there wasn't enough for both of us I ask to speak to a manager who said he couldn't help me except to send me to a different location where they had stock. I told him it was unacceptable and insisted I speak to somebody else. Eventually someone there found my purchased product and finally let me take it home. The whole process took over an hour

We ordered two washing machines and two dryers for our property a few months ago. These machines were in two different colors, silver and gray. First we waited a few months for the delivery. That was not a problem. COVID and it's after effects happened. The problem came at delivery. The delivery men stacked one silver and one gray one together on one floor. The second missed matched set was not mounted. They claimed they forgot the stacking set. Today we were notified that the delivery of the stacking set will be delivered. We waited and waited and waited. We call the Lowe's where we purchase the machines from, all we keep getting is the run around. The phone being hung up/ disconnected. Lowe's customer service needs serious improvement. Sorry Lowes, you can never get my business again. Your service stinks.

I recently had an issue with a Roper washing machine. It was outside the time frame for the manufacturer warranty. However it was covered by the lowes protection plan I had purchased when i bought the washer. I called the number for lowes protection plan. 5 minutes worth of time verifying the product etc... After that easy process I was giving a series of times and dates for a repair person to come. They showed up and repaired the washer no issues after that. I was waiting for issues with this matter but experienced Zero problems. After this transaction I needed a mower and a fridge. And of course I bought the extended protection plan. Thank you lowes. Bruce

Several months ago we purchased a garage door opener from Lowe's with the understanding that they would have a contractor install it. The date was set and we made sure that we were home to greet them. But it was a, "no show" without any explanation. This happen to us 3 times. When we contacted a manager at Lowe's, we were told that the contractor must have been overbooked. When we contacted Lowe's main office, we were told that they would look into it and get back to us. That was over two weeks ago and we have heard nothing since. Not only did we not receive the garage door installation service, but we we didn't receive any service from Lowe's regarding the matter. No more Lowe's for us!

Due to Covid the online order I placed yesterday did not get pulled yesterday as usually happens. I called this am and they didn't know when nor would they look up my order to tell me when it might be ready. I called back again several hours later thinking someone would be more helpful/willing to check for me. The employee that just answered the phone to let me know that no orders will be pulled and fillable this week at the Lowes in Auburn WA. WHY not say that instead of there may be a delay. They should give an estimate or say it could be 1 week +

After a sour experience with Lowes Orland Park. My sincere thanks for Alex in the garden center at Naperville Lowes. You should be proud of this young man's commitment to Customer Service. Something non existent at Lowes in Orland Park. Also a shout out to the gentleman in Security who pulled my item for delivery and answered my call early morning August 16,2020. Shop Lowes in Naperville you will feel their gratitude and their strong desire to accomadate your needs.

Worst company ever
Worst company ever! Ordered a 12 pk of float tubes online, didn't deliver until a 1 1/2 weeks later after expected date. Then they only sent 4 tubes! Said I had to come back the next day for a refund. Next day they told me the pice was for only 4 even though it said 12pk on their site. Said there was nothing they could do and I couldn't get what I ordered. Not sure how they are still in business. I will never step foot in there again and I'm deleting their app. Don't waste your time with them. Home Depot at least tries to make you happy.

Ordered a refrigerator 2 weeks ago. They sent an email saying it would be delivered the next day. I waited the next day, never arrived. Got an email it would actually be the following day. Waited, never arrived. And then in two days from that day, another broken promise. And then the day after. All the while you are waiting at home rearranging your schedule to receive said item day of, the day wears on, and then after waiting 4 out of the 5 hours of the delivery window you get a notification it will be delivered the next day instead. They are playing a game with their customers. A very poorly run business.

I tried to order something and have them delivered by truck. It did not warn me that truck is not available at the beginning. Instead, it shows truck not available only at the final check out step. I wasted me quite some time trying a few times. Then I choose store pickup. I choose the store that closest to me and items seem available. The order went ok and I got email for me to pickup. Luckily I was careful and I found the pickup store is about 10 more miles away. Also only two of the 3 items are available. I will have to pickup twice. I called the 800 custom service, she cannot do store to store transfer. Either I have to go far to pick up or cancel. She said she can see items in the sore nearest to me. I called the store. It says, it means they don't have it, that is why my pickup store has been changed. Very frustrating and very disappointing.

The one thing I grew up with was going to the hardware store and knowing where everything was because they didn't move things around like they do now. It seems like every time I go into a store they have decided to move something to a different location not to mention every store seems to be set up different.

Once again, no customer service at the local Lowe's store. Not much at any other I have ever been to either. When you complain the managers don't really seem to care.
Tells me that if the managers don't care, why should the employee's.
I am a contractor, not one that they employee, I don't get paid just to show up. I don't produce, I don't get paid.

Ordered a ladder part, said it was in store, was not. Came home ordered on-line May 18th and it is not here, on May 25th? Funny the store is less than 200 yards away and I can see the South side of the building. They wanted to charge me $ 69.00 for shipping to my house. Wow. I'm shopping at Home Depot! Shame on you.