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Lovely Flora World

How would you rate Lovely Flora World?
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GB
1 review
1 helpful vote
Follow Margaret P.
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Wish I had read the reviews before I ordered for my sisters birthday. Arrived nearly dead, 50% extra never. Customer service non existent, no offer of compensation. DO NOT ORDER RUBBISH!

Date of experience: June 6, 2020
Germany
1 review
1 helpful vote
Follow Saima S.
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I ordered Mothers Day flowers for my mum on the Thursday before Mothers Day. I received an email confirmation that they would be delivered on the Saturday before (1 day earlier) I spoke to my mum on Mothers day and asked if she liked the flowers, to which her response was that she hadn't received any! I was absolutely dismayed and gutted that they hadn't been received.
I received a message on the Monday to advise that the flowers were delivered finally in the most sorriest of states EVER! I have photographic evidence and I was really upset that a company could be so deceiving.
Three emails later - STILL NO RESPONSE!
I completely agree this company needs to be reported and shut down instantly!
AVOID AT ALL COSTS!

Date of experience: March 14, 2018
GB
1 review
3 helpful votes
Follow Gina W.
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CRAP!
March 28, 2017

No delivery but taken my money! DO NOT USE THIS SITE! Needs to be shut down! You cannot email as it comes back undeliverable! Absolute rogues to do this to people!

Date of experience: March 28, 2017
GB
1 review
1 helpful vote
Follow Louise L.
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I ordered flowers for my Mum which turned up late plus they were dead! I have contacted the company twice for a refund and they haven't replied. AVOID AVOID!

Date of experience: May 14, 2017
GB
1 review
0 helpful votes
Follow Pamela B.
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I ordered flowers for my sisters 70th birthday arrived 2 days late and were not what I ordered, I ordered lovely bunch of gerbera and she got half dead bunch of roses, never again big con.

Date of experience: February 17, 2021
GB
1 review
1 helpful vote
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AWFUL
February 11, 2020

Soooooo these are what I order and even paid for 50%extra flowers
But... I recieved the 1 in the second picture
So I decided to buy more flowers and put them together in the 3rd picture
Will never buy from lovelyfloraworld again! Robbing bastards
I paid £25 for a bunch of flowers that are not even worth 5 pound! I seen a bigger bun in asda for £10 should have just brought those!

FALSE ADVERTISEMT AND $#*! CUSTOMER SERVICE
AVOID LOVELY FLORA WORLD

Date of experience: February 11, 2020
GB
1 review
0 helpful votes
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Poor quality flowers
December 10, 2020

Ordered flowers for a birthday surprise flowers deliverd wasn't like the picture very little flowers for the money would have got better flowers in a supermarket wont be using again not happy

Date of experience: December 10, 2020
GB
1 review
0 helpful votes
Follow B L.
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****A FAIR REVIEW**** I have used the site before for Valentines Day 2019 and the flowers were ok, but a bit dry and died within 2 days believe. I thought I would give the company another shot for my partners birthday. -Ordered flowers 29th April and it said the earliest delivery date would be 30th, I thought I'd give the company a break by asking for the flowers for 1st May so they would have time to pack and process etc. Ordered to work for 1st so I could take them home for 2nd as have the day off and wanted partner to have them in the morning. Got the receipt email and then no further email - no tracking or anything. Tried to call numerous times and number rang off. Tried to email and all I got was the standard response saying they'd got the email. Contacted my bank on 2nd May and they understood and gave me a full and immediate refund. The only email after the receipt email was today, asking for a review. I basically advised them they are a scam and need to do their job properly. If money means something to you and you don't want to disappoint people on a special occasion, please avoid this company. I have reported them to trading standards. I would advise the owner Mr Rajinder Singh Bains to resign and dissolve the company as it clearly cannot be operated in a legal and correct fashion.

Date of experience: May 7, 2019
GB
1 review
1 helpful vote
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Disgraceful
March 30, 2019

Ordered flowers for mothers day to be delivered Friday 29th... not delivered... not delivered Saturday 30th either. No deliveries on Sunday. Enjoy mothers day mummy!

Date of experience: March 30, 2019
GB
1 review
1 helpful vote
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I paid for a bouquet to be delivered on the 23rd December but it never arrived. I telephoned and left messages 7 times and emailed and web emailed 6 times. I received no response. I was not allowed to leave a bad review so I did some digging to find out about this sham company. The guy who owned the company Lovely Flora World is banned from having anything to do with running a company. In August 2019, the Secretary of State accepted an eight-year disqualification. Effective from Tuesday, September 3, he cannot - without the permission of the court - be involved in the formation, promotion or management of a company, directly or indirectly. He also changed the name of Lovely Flora World to FMCG PP LIMITED in September 2020. The company Delightful Flora is also trading on the internet with the same registered office as LFW, the same layout, logos and fonts and also colours but does not appear at Companies House. I am in the process of giving all the information I have to Trading Standards and also to The Insolvency Service. The owner of LFW owes £260,000 in tax and it was the reason he was banned for 8 years as set out above.

Date of experience: February 8, 2021
Delaware
1 review
1 helpful vote
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Ordered my best friend flowers for her 21st 3 weeks ago and they still haven't arrived and no correspondence from the company absolute joke

Date of experience: March 14, 2019
GB
1 review
0 helpful votes
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COMPOST!
November 27, 2020

Dead flowers delivered a day late. Send a photo they said but the web site doesn't allow for that. Do not use this company.

Date of experience: November 27, 2020
GB
1 review
0 helpful votes
Follow Louise H.
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Do not use
March 16, 2021

4 days late and looks nothing like what I ordered for my mum. Im embarrassed I brought these. Cant get in touch absolute rip off :(

Date of experience: March 16, 2021
GB
1 review
1 helpful vote
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Ruined Mother's day
March 31, 2019

These crooks have taken my daughter's hard-earned cash and have ruined Mother's day for both of us. We will be taking legal action.

Date of experience: March 31, 2019
GB
1 review
0 helpful votes
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Bad service
March 21, 2023

Ordered flowers for mothers day never got delivered now I've been sent money bk no explanation no email disgusting service would not recommend

Date of experience: March 21, 2023
GB
1 review
1 helpful vote
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Rubbish
September 6, 2019

Ordered flowers which arrived 2 days later than expected so a birthday was ruined and flowers were damaged would not recommend this site

Date of experience: September 6, 2019
GB
1 review
1 helpful vote
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Awful!
March 30, 2020

I paid for 50% more flowers in the bunch and they were still very sparse! Looked nothing like the picture! Steer well clear!

Date of experience: March 30, 2020
GB
1 review
0 helpful votes
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Horrendous
April 3, 2020

Don't waste your money. Flowers arrived very late and customer service is awful. I wanted refund and was completely fobbed off.

Date of experience: April 3, 2020
GB
1 review
2 helpful votes
Follow J h.
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Very disappointed with flowers! Customer service appalling! Didn't want to know, only how to rip us off and take our money!

Date of experience: May 14, 2017
GB
1 review
0 helpful votes
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Avoid
March 21, 2023

Order flowers for mothers day back in February, flowers did not arrive and get no reply from email or phone calls!

Date of experience: March 21, 2023

Overview

Lovely Flora World has a rating of 1.4 stars from 728 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lovely Flora World most frequently mention mothers day, customer service and trading standards. Lovely Flora World ranks 262nd among Flower Delivery sites.

service
170
value
155
shipping
163
returns
109
quality
148