Lovely Flora World

Ordered flowers for delivery 10\09\22, did not arrive. Phoned customer line twice, had to leave message, emailed 3 times, no reply. Very disappointing, out of pocket and no flowers delivered

Mothers day flowers ordered in plenty of time didn't arrive until the Tuesday! Smallest bunch of spray carnations not worth £5 and a little box of chocolates cost £30! Disgraceful...

Ordered some flowers for my friend for her birthday. The flowers that arrived was nothing like the flowers in the picture that I ordered. So I wasnt told before hand they had no gypsphinia to put in my order. They arrived with 3 dead headed flower some of the carnations was brown arround the edge. There was no water or anything in the box to keep the flowers alive. They was bone dry. Please see pictures of what I ordered to what I recieved. Both myself who bought the flowers and my friend are disgusted with them. All as I have been told is that they are the same as you ordered. When you put them in a vase they will look nice. OH I dont think so!. The first picture is off the website to which I thought I was getting sent to my friend for her birthday the other pictures are what she recieved.

Ordered as my sister lost her partner for 9th didnt turn up but had no email advising of delivery contacted them sent out flowers arrived 15 th but petals fell of when took out of box. This was day of funeral so sister was upset that flowers arrived this way especialy as didnt turn up week before. Feel let down and upset couldnt even get address right despite asking me to confirm it. Do the right thing resend or refund cant send photos as flowers are in scotland shabby way to treat people

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Review of Lovelyfloraworld
Suzi Nash
Suzi Nash
4 reviews
1 star: Bad
14 minutes ago
Disappointed birthday bouquet. I ordered a bouquet for my mums 73rd…
I ordered a bouquet for my mums 73rd birthday as I felt it was more special. When I arrived there and saw a measly bunch of what looked like £4 supermarket flowers I was in tears. I contacted lovely flora and there response was atrocious. Nowhere in the small print does it state that the pictures on the page are of the bigger bouquet. I feel that this is false advertising and am looking at taking it to Trading Standards.

Do not buy flowers from this company.
Taking advantage of people in isolation
I recently ordered flowers for delivery for my wife's birthday through the website. It said due to Covid19 there could be a few days delay. I ordered 8 day in advance they finally arrived 13 days later, 5! Days late.
They add £2 tracking fee to your bill but I was unable track them until the 12th day and then I discovered they were dispatched on the 9th. Day.
They ignore 4 emails I sent and I couldn't get a answer on the phone.
When the flowers finally arrive I found a small bunch of carnations in a large box with no water for at least 4 days.
I'd paid £19.98 with a premium for 50% more flowers and I could and have bought the same bunch for £3-5 at our local supermarket
I am waiting now to see if the flowers will open up.

Will never order from here again would have been better with a fiver bunch of flowers from supermarket this was for my mums birthday. Poor poor quality

I placed my order for delivery today for our anniversary no where was there anything to say it takes 1 to 2 working days.

The company is a shambles

Flowers Arrived late we're not fresh and withered. Had broken stems dead heads and petals missing, The roses and lilies had brown edging. There was no bow advertised in picture shown online,
Their website says fresh quality beautiful flowers they were far from it, and nothing like what they looked like on their website.
I paid for 50% Extra but only received a small very sparse bouquet, of Flowers and almost dead. Emailed customer services numerous times with no reply. Phoned which they did answer advising me to send them pictures which I did the very same day.
Had to phone them again, Request a refund but they were adamant that there was nothing wrong with the flowers even with the photo evidence when I insisted for a refund they did offer 20% off but to date have still not received this.
And now wish I had not ordered from this company in the first place
And insisted on a full refund,
I am also puzzled to how they have positive reviews on their website yet you can't put a review on,
So my advise would be to please avoid them, I definitely would not recommend them, they do not care that flowers are sent for a reason and that is show how much you care especially at this time, they clearly don't care about their customers

I ordered on Thursday 8th March ready in time for mothers day and told order was ready to be delivered on Saturday 10th March. They did not arrive on the specified date and when they did arrive on Monday 12th they were the wrong colour and they were dead. Dumped in a box instead of the advertised bouquet! I am fuming as this is probably the last Mothers Day I get to spend with my terminally mother. I wanted to give her the best day with a bouquet of her favourite flowers and that never happened! Ive asked for a refund and a fresh bouquet to be sent but doubt this will happen! Avoid at all costs!

Avoid, Avoid, Avoid...
Do not be fooled by the pretty webpage,,,,
Do not pay these people money...
Absolutely shocking service, no delivery of product, no explenation,
Literally just took my money, and I fell for it...
My best friend said to me, that she wouldnt mind having a bunch of "wet the beds", as long as the thought was there...
Sadly for her she did not even get those...
Please report to your local trading standards office should you be unfortunate enough to have any dealings with these thiefs...

Ordered a bouquet on 26/02/21 to be delivered 13/03/21 and it has still not arrived. Disgusting company that is nothing but thieves! Taken money and not fulfilled the order! DO NOT USE THIS COMPANY EVER!