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The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
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These were better than I expected. They fit well and look great! I've already recommended them to friends.
Prints are awesome, but the fact that it's done on a white base makes the colors a little dull when I wear it. It's not squat proof (the fabric becomes see-through when stretched), so I definitely won't wear it at the gym. It's deceiving for a supposedly 75$ worth legging.
I usually wear Large, but I ordered XXL (hopefully!) and it fits well.
Hi Nathalie,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I bought a bathing suit and four pairs of leggings from Lotus Legging. When they arrived, each item felt and appeared cheaply made, and had Lotus Legging and their logo prominently displayed on the products. The photos on the website did not show the logo and branding, and the product descriptions did not state the logo and branding would be on the product. When I followed up with customer service, they said it states on their website that the logo is on all items. I went back and reviewed the website: it does not state this. I requested that the $4.95 per item restocking fee be waived when I return the five products that were not as advertised, and they refused. Not buying from them again. Save your money and buy elsewhere.
Hi,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Perfect size chart measurements, great customer service and easy to use website. Easily able to track item and they update you along the way, great communication. Awesome selection
Hi Vicki,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Lotus Leggings are the best I have ever bought, good quality, they look amazing and they have great specials.
Hi Melanie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I liked the designs in FB. But when they arrived I saw the poor quality of clothes. That's why some people don't like to buy in internet.
Hi Daniela,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
The material of the leggings is really good and they fitted perfectly!
The design is really cool.
The only thing is that they took a long time to get here but was worth the wait
Hi Tyrenne,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Love the colors and design if these leggings I ordered. It took them a bit to get to me unfortunately, a little over a month. BUT with that being said, I love them!
Hi Allee,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
The leggings are awesome they look just like the picture however I wish that they wouldn't put their logo on the leggings, especially on the front of the leggings!
Hi Bethany,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback. We will take that into consideration.! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
This is my first time ordering Lotus leggings. I just received them today. The quality is great! Shipping was great too! However, I should have ordered a size up. They still fit but snug! Im giving them a 4 out of 5 star rating!
Hi Christine,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com and we will do everything to make it right for you.
Thank you
Lotus Leggings
I bought a pair of the Lotus leggings impulsively off a Facebook special. This is the first and last purchase I will make from this company. The leggings are sized way small. In order to fit a US sized 16/18 I had to order a 4x. Even then the fabric is thin. My underwear showed through. I contacted customer support who, after a lengthy justification of their product, offered an exchange. Three emails later my ticket is being forwarded to the returns department. I'm still waiting. BEWARE. Do not order from this company. It's poor quality and the return process is obnoxious. Even if it does get approved, after restocking fees and paying return shipping I will lose half my purchase price anyway:-(
Great feel amd fit. They fit very well at the waist without the annoying gaps. Cute printd. I have received many compliments.
Hi Debra,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You
Lotus Leggings
Sizes r perfect! Love my new clothes! Shirts r amaZing! Love everything I ordered. Lots of choices. Love Disney.
Hi Kathryn,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
We recently bought 3 pairs of leggings from Lotus Leggings and are very happy with our purchase. The designs are really cool, and the fabric is nice for leisure or working out. I definitely recommend buying leggings here, especially because of their support for body positivity.
HI Joe,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Love them just order a size up for next time! Remarkable material. Feels like im not wearing pants... Love the patterns.
Hi Sarah,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
It took a long time for them to arrive but I have them! Happy with it
Shame that logo of the leggings is so big and visible it doesnt match the leggings
Hi Roshanak,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com and we will do everything to make it right for you.
Thank you
Lotus Leggings
The print is unique and I do like that part, I ordered large and there was no clear discription of length, or texture, they feel about 3 inches too short, but maybe that is the style? If I didnt get the 50% code, I would have never ordered them.
Hi Renee,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com and we will do everything to make it right for you.
Thank you
Lotus Leggings
I have ordered many leggings from here and I love them so much. Now I am a VIP and will not order leggings from anyone else!
Hi Raquel,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Buying offline can be tricky, but these leggings fit me so well. Got several compliments at the gym my first time wearing them. Would totally order again.
Hi Heidi,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
The quality of the product is very good and the representative was quick to respond to my follow-up request. I was told delivery would take 1-4 weeks and it actually took 6 1/2. As long as you have a super long time to wait these were great for the price.
Hi Amy,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Kristen,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings