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The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
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Great party leggings! Also nice for lounging around the house. Not sure how long they will last, fabric feels a little cheap but they fit very well and are very comfy!
Lotus Leggings is a great online store. I have quite a few pairs and love the variety and how comfy they are. The shipping time is a little long, but customer service is great and will give you a tracking number ASAP so you can see where your package is! Definitely recommend them.
Dear Season,
Thank you so much for your review! Welcome to the Lotus family. Regarding the issue that you describe, we appreciate that you point it out. Feedback like yours helps us improve our products and services. Here at lotus leggings customers satisfaction is on top of our priority list. Your feedback will surely be taken into consideration. If you have any questions, please reach out to us at support@lotusleggings.com.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
I love lotus leggings! The only thing I do not like about lotus leggings is that the sizes are not consistent and they do not respond very quickly on the chat. Otherwise very high quality leggings that wash and wear phenomenally.
Dear Dayna,
Thank you so much for your review! Welcome to the Lotus family. Regarding the issue that you describe, we appreciate that you point it out. Feedback like yours helps us improve our products and services. Here at lotus leggings customers satisfaction is on top of our priority list. Your feedback will surely be taken into consideration. If you have any questions, please reach out to us at support@lotusleggings.com.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
It is really hard to find cool prints and designs in plus sizes and lotus leggings is a great option for purchase plus sized leggings. That being said it takes forever for them to process the order and send them to you.
Dear Ashley,
Thank you so much for your review! Welcome to the Lotus family. Regarding the issue that you describe, we appreciate that you point it out. Feedback like yours helps us improve our products and services. Here at lotus leggings customers satisfaction is on top of our priority list. Your feedback will surely be taken into consideration. If you have any questions, please reach out to us at support@lotusleggings.com.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
Love my leggings. Definitely going to buy more. The only down side is I got a size bigger just incase and now they're to big. Go with your true size no need to go up or down!
Dear Kaylee,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
Absolutely gorgeous leggings! Perfect fit! Well worth the wait! Silky smooth and totally comfortable! I will totally buy from them again!
Dear Lyss,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
This company promised a $50 gift card in return for reviews, and when I posted them 2 weeks ago, I never received a gift card! Scam, no phone number to contact any live person and emails go unanswered.
Dear Malia,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
I never, EVER thought I'd like wearing leggings. But after seeing the skulls&roses leggings advertised on my facebook almost Everyday, eventually I gave in. I just loved the design too much.
To my surprise the are super comfy and actually make my legs look quite nice. I've already received compliments on them and I've only had the chance to wear them out once so far haha.
The prints are just beautiful and I can't wait to see what other styles lotus leggings has to offer in the future. <3
(I'm 5'7, about 138lbs and a medium was the perfect fit.^.^)
Dear Dia,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
The "On Fire" athletic crops are charcoal gray, not black as pictured. But they are very soft and seem strong; I ran a 5k while wearing them. Very happy with my purchase.
Dear Danika,
Thank you so much for your review! Welcome to the Lotus family. Regarding the issue that you describe, we appreciate that you point it out. Feedback like yours helps us improve our products and services. Here at lotus leggings customers satisfaction is on top of our priority list. Your feedback will surely be taken into consideration. If you have any questions, please reach out to us at support@lotusleggings.com.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
I got the galaxy leggings for Christmas last year. I love them, they are comfy and squish your fat parts like some other legging companies do. I will have to buy some on my own!
Dear Heather,
Thank you so much for your review! We're glad you're enjoying your leggings and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Sincerely,
The Lotus Team
As a dance teacher I love wearing these fun leggings to teach in! They are so comfortable and there are so many cute designs! I love getting my new legging every month!
Dear Heather,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
I love how soft their leggings and all the designs that they offer.
Dear Korinne,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
The fit is perfect, and colors and prints were exactly as advertised on their site! When I was getting anxious about the length of time my order was taking, their customer service was prompt and helpful. I'll definitely be buying from Lotus Leggings again in the near future!
Dear Tina,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
The leggings are made with good fabric and their prints are very original. I love the 5 pairs that i own
Dear Chanel,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
I love the leggings. They do take a while to arrive but worth the wait!
Dear Jacqueline,
Thank you so much for your review! Welcome to the Lotus family. Regarding the issue that you describe, we appreciate that you point it out. Feedback like yours helps us improve our products and services. Here at lotus leggings customers satisfaction is on top of our priority list. Your feedback will surely be taken into consideration. If you have any questions, please reach out to us at support@lotusleggings.com.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
Love my mermaid leggings so much! They are super comfy and I get a lot of compliments when I wear them.
Dear Tonya,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
I recently purchased four pairs of leggings from Lotus Leggings and I LOVE them! They have really unique prints and the leggings are super comfy. Can't wait to get more!
Dear Jessica,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
Loved the leggings, but got holes in them after about one wear:(
I would still consider buying more though. I love their patterns.
Dear Lindsey,
Thank you so much for your review! We're glad you're enjoying our unique designs and welcome to the Lotus family. Regarding the issue that you describe, we appreciate that you point it out. Feedback like yours helps us improve our products and services. We are constantly in contact with the supplier about the quality changes to make sure issues like this will not happen again. Here at lotus leggings customers satisfaction is on top of our priority list. Your feedback will surely be taken into consideration. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Sincerely,
The Lotus Team
If you love leggings this is a site for you! Soft, comfortable and fantastic bright colors! Shipping takes a little while so just be patient and you'll end up with a great pair leggings
Dear Tiffany,
Thank you so much for your review! Welcome to the Lotus family. Regarding the issue that you describe, we appreciate that you point it out. Feedback like yours helps us improve our products and services. Here at lotus leggings customers satisfaction is on top of our priority list. Your feedback will surely be taken into consideration. If you have any questions, please reach out to us at support@lotusleggings.com.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team
Always received the wrong size and for the wait of a month or longer made me stop ordering with this company. Now I gave it a 3 since you can regift the wrong size to friends of that size but I won't spend my money anymore but I will take a gift card and spend your money.
Dear Katie
First and foremost, thank you for your comments. It looks like there may have been some technical issues with our supplier that resulted in the issue you described. We apologize for any inconvenience you have experienced with us. We are constantly in contact with the supplier about the sizing issues to make sure this will not happen again. Also It looks like there may have been some issues with our shipping team that resulted the delay. Rest assured that we are doing our best to make it right. Please reach out to our support team at support@lotusleggings.com with all supporting documents and we’ll work with you to resolve the issue ASAP.
Sincerely,
The Team at Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Dear Emily,
Thank you so much for your review! Welcome to the Lotus family. Regarding the issue that you describe, we appreciate that you point it out. Feedback like yours helps us improve our products and services. Here at lotus leggings customers satisfaction is on top of our priority list. Your feedback will surely be taken into consideration. If you have any questions, please reach out to us at support@lotusleggings.com.
Thank You for being part of the lotus family
Sincerely,
The Lotus Team