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LookByFareReviews 2,277

2.7

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From the business

Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.

Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...


lookbyfare.com
Detroit, MI, United States
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LookByFare Reviews Summary

LookByFare has a rating of 2.7 stars from 2,277 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LookByFare most frequently mention bad experience, airline tickets and next day. LookByFare ranks 13th among Travel Agency sites.

service
41
value
28
shipping
17
returns
21
quality
70
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8,746 reviews

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Texas
1 review
0 helpful votes
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Great
July 23, 2024

We had a great experience they where good to talk to and very helpful with everything we had done

Date of experience: July 13, 2024
Canada
1 review
0 helpful votes
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It was easy
July 22, 2024

It was professional and seem less when booking and I like the fact where confirmation was done in cause of the payment.

Date of experience: July 12, 2024
Michigan
1 review
0 helpful votes
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Everything is fine
July 21, 2024

Everything is fine! I received confirmation of my ticket booking

Date of experience: July 11, 2024
New York
1 review
0 helpful votes
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Very helpful
July 21, 2024

It was very easy. The representative made it quite easy and walked customers through the whole process. Even though it cost a lot

Date of experience: July 11, 2024
South Carolina
1 review
0 helpful votes
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Very helpful
July 21, 2024

I needed to change my flight date by one day about an hour after I originally booked my ticket and I was able to do that with the help of the representative that assisted me

Date of experience: July 11, 2024
California
1 review
0 helpful votes
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Very good
July 21, 2024

Latin face respeta el precio promocional 21st deque muestra en su pรกgina..

Date of experience: July 11, 2024
Illinois
1 review
0 helpful votes
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I ended up paying more and having different day and schedule that what I first bought. They should update the prices.

LookByFare attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 11, 2024
Indiana
2 reviews
0 helpful votes
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Birthday trip
July 21, 2024

I used this site to purchase a flight for my birthday and it was definitely easy and worth it.

Date of experience: July 11, 2024
Jamaica
1 review
0 helpful votes
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Service was satisfactory
July 20, 2024

Response was quick and agent was very helpful. He found another flight for me within the same timeframe as my previous booking

Date of experience: July 10, 2024
Massachusetts
1 review
0 helpful votes
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Great
July 19, 2024

Great service so far, hopefully i do not run into any checking/boarding issues the date of the flight ๐Ÿ˜…

Date of experience: July 9, 2024
New York
2 reviews
0 helpful votes
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Great price and customer service
July 17, 2024

I was able to get a direct and affordable flight and in a short period of time.

Date of experience: July 7, 2024
Louisiana
1 review
0 helpful votes
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Horrible
July 17, 2024

If I could give zero stars I would. Booked a flight only for them to tell me it was a standby but if I really wanted to fly it would be almost double the price I was going to pay. ๐Ÿ‘Ž๐Ÿป๐Ÿ‘Ž๐Ÿป๐Ÿ‘Ž๐Ÿป๐Ÿ‘Ž๐Ÿป

LookByFare attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2024
Missouri
1 review
0 helpful votes
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Awesome
July 17, 2024

Wade was an excellent agent. He did everything to make sure my flight was confirmed and processed.

Date of experience: July 7, 2024
Florida
1 review
0 helpful votes
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Tulsa Bound
July 17, 2024

Easy transaction, switched return dates with representatives with no issues, A+

Date of experience: July 7, 2024
Pennsylvania
1 review
0 helpful votes
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Disappointed in the changes!
July 17, 2024

We booked flights to Lincoln, Nebraska from Pittsburgh, PA round trip online. Approximately 30 minutes later, we received a call stating we could not have what we booked as it was "unconfirmed"! In other words, this round trip flight was no longer available unless we paid $300 more! Not only did we have to change round trip flights, but cities and days as well. We have an ill relative near Lincoln, Nebraska and want to fly there not Omaha, Nebraska on different days. The price was exactly the same! We should have received a discount but did NOT! The representative who called was nice, however, he said this was the best he could do. Disappointed with the changes (different city & different travel days at the same price) we need to visit our ill relative.

Date of experience: July 7, 2024
O.R.M. T. โ€” LookByFare Rep
over a year old

Dear Gretchen,

Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didnโ€™t match your expectations.

We will be glad assist you with this matter. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (248) 274 7239 or write to us at care@lookbyfare.com anytime.

Regards,
Lookbyfare.com

Virginia
1 review
0 helpful votes
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Great experience
July 16, 2024

East directions and great prices, can't beat that anywhere. Thanks again

Date of experience: July 6, 2024
Canada
1 review
0 helpful votes
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Scam website
July 16, 2024

Scam website Just one India guy answer the phone and trying to Scam you
I was purchase ticket but after that it didn't go through and called me this ticket no longer available with this price and try to give me more expensive
After when I want to do cancel they want charge me a few times

LookByFare attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 6, 2024
Oklahoma
1 review
1 helpful vote
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Not happy with this site.
July 15, 2024

My flight trip never even finalized and then they said they couldn't get those flights for me so since they are the ones that didn't complete flight trip they still charged me a cancellation fee when it was on their end. Not good site to deal with. They contacted me and are trying to resolve this

Date of experience: July 5, 2024
Maryland
1 review
0 helpful votes
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Thank you review
July 15, 2024
Updated review

I bought the ticket online and the conformation says no luggage, and it makea me so mad and i called the customer service and talk to Loura and she helped me to get the correct
conformation with the 2 luggages
I thank so much Loura
Addis

Date of experience: July 5, 2024

Please cancel this tripHow come you sent me a ticked...
July 3, 2024
Previous review

Please cancel this trip
How come you sent me a ticked conformation with no carry on and luggage?
Also the phone number is scam, no one is responding
Cancel this flight

Date of experience: June 23, 2024
Canada
1 review
0 helpful votes
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Responsive
July 15, 2024

The customer service was fast and responsive, quick and easy transaction

Date of experience: July 5, 2024