website thubmnail of Longchamp
How would you rate Longchamp?
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New Jersey
1 review
17 helpful votes
Follow S K.
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I wish I had checked here before ordering. The bag I received - "longchamp" Eiffel tower bag - came from China and is a knock-off. Stay away!

Date of experience: November 26, 2014
New Jersey
1 review
3 helpful votes
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Do Not Order!
June 28, 2017

Scam scam scam... Fake bags no noway to return. These must be laughing themselves silly! Beyond angry!

Date of experience: June 28, 2017
Italy
1 review
2 helpful votes
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On line fraude
July 23, 2017

I was a victim of this on line fraude. Fake terrible longchamp pliage payed 63.
DON'T BUY ANYTHING FROM THIS SITE.
I'll try to press charges on them

Date of experience: July 23, 2017
Florida
2 reviews
11 helpful votes
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They are a scam!
October 29, 2012

They are a scam! Selling fake purses making you think that is an authentic outlet.
Stay away also http://www.longchampoutlet.net

Date of experience: October 29, 2012
France
4 reviews
29 helpful votes
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All in French, thought it was authentic but lo and behold like every other outlet selling designer handbags they are cheap knock offs from China, website showed shipping via french couriers but as soon as I had the tracking number with 'ems' as the courier knew it was a scam, hoefully can get my money back from paypal. Someone should stop these fraudsters, they give all the info about the real thing but wouldn't know the truth if it jumped up and smacked them in the face

Date of experience: February 4, 2013
Virginia
1 review
0 helpful votes
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Website looked legit and the prices were reasonable. I should've googled this before purchasing a bag via PayPal. Immediately, PayPal show is going to a woman name Kathleen Nessel. I tried to stop the transaction and it said PayPal payment failed so I thought I was clear. But it's still charged my PayPal account. Immediately, I raised a dispute with PayPal, but they said it looked like a legitimate purchase. I waited 20 days for the bag to arrive, but of course it did not! So I contacted my credit card company and they've issued me a credit. Sadly, this person is ripping people off and getting away with it.

Date of experience: February 5, 2025

Overview

Longchamp has a rating of 1 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Longchamp most frequently mention and credit card. Longchamp ranks 232nd among Handbags sites.

service
2
value
2
shipping
1
returns
2
quality
2