On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company demonstrates a commendable improvement in product quality, with customers appreciating the recent collections. However, significant concerns arise regarding customer service, particularly in relation to order fulfillment and communication. Instances of delayed deliveries and unresolved issues, such as refunds, have led to frustration among customers. This dichotomy highlights a growing reputation for quality products juxtaposed with a troubling customer service experience. To enhance overall satisfaction, the company may need to address these service shortcomings and improve communication strategies to better support their clientele.
This summary is generated by AI, based on text from customer reviews
Ordered last drop, everything came in fairly quickly, quality on the clothing is good, they have definitely stepped up their quality on this recent collection.
10/10
I ordered couple pieces from https://www.lonelyworld.co/. But i didn't receive my order. That's already 3 months. Terrible comunication with no action. Neither refund. Avoid LonelyWorld clothing