Started ordering from Lola and Sophie about eight months ago. Love their clothing. With each order I made, I always had to make at least one return (just because I did not like how it fit... not a quality issue). Each time they made it very easy, and were very prompt with the return authorization email and label. Shipments and returns go to New York, so there is no issue of having to get things from China with no way of returning them. Been through that nonsense before with other companies. Highly recommend.