From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Wide variety of Templates and excellent "suggestions" based on industry
Very impressed on how easy it was to create my cover letter
Way to make our day, reviews like yours keep us going, Carol.
Very user friendly and took the stress out of creating an entire new resume by allowing me to upload my current and edit with the recommendations by the experts on the site!
Thank you for sharing your feedback, Nancy we’re excited to hear you feel that way about our resume builder.
Easy to use. Great templates and easy-to-use guidance and prompts.
We’re happy to hear that it was as easy as 1, 2, 3, Daniela.
I am so far impressed especially by the fact that you have ideal descriptions for suggested job titles.
Thank you for letting us assist you and for your feedback, Kgosi.
Please let us know how we can improve your overall experience with LiveCareer.
Like the ability to import an old resume and the suggestions - there are some wrong assumptions during the import process though
Thank you for sharing your satisfaction with us, Kunkler!
Interesting, helpful, eye-opening, great exposure to how much is expected
Thank you for your review, glad we were able to help, Diana.
Thanks for the option given to me during the writing to justify my work in correct words.
You are most welcome if you need further help, get in touch at any time, Joseph.
The process of making a new resume was simple and quick.
Thank you for sharing your feedback and for giving us a great rating, Marlene.
Excellent resume builder, but unless I pressed the wrong resume type, your 'education' section doesn't allow for existing non-US citizen education parameters. (British school and university systems have different study fields and graduation descriptions.
We appreciate you for taking the time to let us know your feedback, Thompson we’re always happy to hear it!
We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving
I've found this easy to use so far - somewhat limited in categories.
We're glad to know that you found our services easy to use thus far, Theresa.
Fast as it could be. Great resources in concepts to add to the resume... it included many tasks I had done, but forgot about... the terminology was spot on. So worth the investment!
Thank you for sharing your wonderful feedback, Rose we’re excited to hear you feel that way about our resume builder.
Should have shown the prices before we put the work into the resume
We’ve taken note of your feedback and it’s much appreciated, Heather.
We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.
The entire process was painless. I really enjoyed rebuilding my resume again.
Thank you
You're welcome always and thank you for trusting us with your new resume, Donna!
Natalie, was a big help! I needed a resume ASAP! But my subscription was no longer active. She helped me get updated and explained all the current features so that I can get this thing done in about an hour with all the template and bullet options at a rate that I can afford. Thanks again Natalie... liza :)
Way to make our day, Liza!
I'm pleased on how this site has helped me create my resume.
It’s awesome to know how pleased you are with how your resume turned out, Kimberly.
Was building my resume and spending a large amount of time and effort without any word about a membership or subscription... Too much work to leave unfinished. Would have liked to know what I was in for upfront.
Hey, Louise
We’ve taken note of your feedback and it’s much appreciated.
We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.
You said it is free, but I have to pay.
You said I could download my resume if I paid, but I am still looking where to go to download my resume.
Hello, Philip
We appreciate you for sharing your thoughts, to clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
I love this interface and have referred several others to use this service.
Thank you for sharing the love, Rhiannon t’s awesome to know how pleased you are with how your resume turned out.
It is very easy to create a resume and cover letter with the ability to apply to relevant positions.
Thank you for sharing your satisfaction with us, Jaymie!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your glowing review, Gavin.