LiveCareer has a rating of 3.3 stars from 8,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
Easy format to work with. Final Product looks good.
Help correct the mistake, very professional and empathize.
Hi Sonya:
Thank you for this terrific review. We are committed and offering the best customer service and are thrilled to hear your positive feedback. If you have any doubts or concerns in the future, please feel free to contact us.
Best Regards
LiveCareer
It tried to repeated type Jasmine rice which confused me
We appreciate the feedback Sandra! This something we can certainly look into!
The customer service rep was timely, patient, and took care of me.
Hi Ashley:
Thank you for this amazing review. We are glad to hear that Marisol was able to help you out. We are committed on providing the best customer service experience. Please feel free to contact us if you need any further assistance.
Best Regards,
LiveCareer
So easy I haven't had to do a resume for over 20 years.
Thank you for sharing your feedback and rating us five stars!
Awesome - super service. Quick, precise and friendly.
Hi Cressida:
We are so happy you had an “Awesome super service”. We strive to deliver the best customer service experience to you. If you need anything else in the future, please feel free to contact us.
Best Regards,
LiveCareer
Loved the suggestions and recommendations based on job history
Thank you, Karen, for all the love and support!
Hector was the best. Cancelled my subscription and even got me a refund.
Hi William:
Thank you for this awesome review! We are really glad to hear that Hector was able to provide you with excellent customer service. Please feel free to contact us if you have further questions or concerns.
Best Regards
LiveCareer
Love it! I am so happy they have different set outs for resumes
Thank you for sharing your feedback and rating us five stars!
Fast and easy communication. Good customer service.
Hi Iana G. Thank you for your feedback! Feel free to contact us if you need further assistance on any of the concerns that you may have regarding the service.
Best Regards,
Livecareer
Just getting started but the service seems very helpful.
Thanks for the feedback thus far Debora!
The ease of use to build your resume is very impressive.
Thank you for sharing your feedback and for giving us a great rating.
So far my experience has been great, can't wait to see the finished product.
Thank you for sharing your feedback and rating us five stars!
Very user friendly. I liked the content suggestions.
Thank you, Richard, your feedback is always welcome!
I am happy that my old resume was retrievable from 4 years ago.
It’s great to hear that you’re pleased with your resume, Alisha. We hope it makes all the difference in helping you get the job you desire.
Good customer service and more than happy to help.
Hi Shane:
Thank you for this terrific review. We are committed and offering the best customer service and are thrilled to hear your positive feedback. If you have any doubts or concerns in the future, please feel free to contact us.
Best Regards,
LiveCareer
Thank you so much for saving our time as a professional.
You are most welcome, Thalia!
Dude was very helpful and assisted with what i needed
Hi Morgan:
Thank you for this wonderful review! We are so thrilled to hear that you had a good experience with are customer service. Please feel free to contact us if you have questions or concerns in the future.
Best Regards,
LiveCareer
Easy to use, and a fair price (not free btw, but that's business)
Hi Adrian:
We value the opinion of our customers and want thank you for this review! It makes us happy to hear that you had find our product useful and easy to use. Please, feel free to contact us if you have in questions or concerns.
Best Regards,
LiveCareer
I received an unexpected charge but it was refunded quickly. Thank you!
You're welcome always, James.
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Thank you for the glowing review and your valuable feedback! We're so happy that you meet your expectations with our builder!
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