LiveCareer has a rating of 3.3 stars from 8,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
Excellent in every way! User friendly too.
Michelle & Troy Whitney
I highly recommend LiveCareer. Did my resume and got a higher position.
Hi Takia R.,
Congratulations on your new job! We are so happy for you. We wish you all the best in your new position.
Best regards,
Anna
LiveaCareer
This website is great, I definitely recommend for anyone needing to upgrade their resume!
Hi Tonya F.,
We are so happy that you liked the service. Thanks for recommending our site to others. We wish you career success!
Best regards,
Anna
LiveCareer
This site is super! Easy to use and great customer service
Hi Lisa R.,
We’re glad that you find our site easy to use and had a wonderful experience with our service. Best luck in your job search!
Best regards,
Anna
LiveCareer
Good beginning. See how it goes with revisions and final product
We're very sorry to hear that you are unhappy with our website, JoAn. We'd love to hear from you directly to find out what happened or how we can make this better for you.
When you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
Good so far but the $2.95 payment should have been upfront
Thank you, Wanda,, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
My experience was very good. I found it quick & easy.
We're thrilled to hear that you enjoyed your experience with us, Shane!
I am pleased with the outcome. Easy to use and wording suggestions helped.
Great to hear! We're so grateful for your review!
We'll be within your reach to here to help you build a successful career. For the latest employment news and career management advice, follow us on: LinkedIn: https://www.linkedin.com/company/livecareer Facebook: https://www.facebook.com/LiveCareer Instagram: https://www.instagram.com/livecareer/ Pinterest: https://www.pinterest.com/livecareer/
Resumes that disappear right when you're finishing,
We regret to see your rating towards us, Christopher, we would love to speak with you directly so we can find out more information as to what led to this negative impression.
We're certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
Thanks for tailoring my skills to achieve expert qualities.
Thank you for the review, Laniese.
Excellent service, very easy to prepare resume and cover letter
Great to hear! We're so grateful for your review!
We'll be within your reach to here to help you build a successful career. For the latest employment news and career management advice, follow us on: LinkedIn: https://www.linkedin.com/company/livecareer Facebook: https://www.facebook.com/LiveCareer Instagram: https://www.instagram.com/livecareer/ Pinterest: https://www.pinterest.com/livecareer/
I was able to put together a polished and well-organized document.
Thank you for sharing your feedback and for giving us a great rating, Rhonda!
Makes an ease of making a resume. Cost is well worth the Convenience.
We appreciate you taking a moment to share your satisfaction with us, Dustin!
So easy and streamlined. The bullet points are quite relevant.
Marilyn, we are glad the product was easy for you to use.
Awesome resource and professional recommendations! Thank you.
Thanks for the awesome review Jaqi.
Like resume templates and process overall very user friendly
Esmeralda, we are glad you found the product very user friendly.
Please notify people that this site is not free up front would be nice.
We are in fact free, Dion. For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, and you may download a plain text version of your resume for free. We also provide the option of a 14-day trial for a small fee, which gives you the ability to print, email or download your resume and cover letters, but these features are NOT listed within the free account.
Found out about the cost after spending hours to complete resume
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips, Walter.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
It was good to work on my resume and cover letter thank you for helping me
Thank you for trusting us with your resume and cover letter!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Thank you for the awesome feedback, Troy, we rely on input from customers just like you to make our service even better.