LiveCareer has a rating of 3.3 stars from 8,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
Awesome software - but advertised as free which is inaccurate after plugging in all the information
Hello! Thank you so much for your review and for giving us 5 stars!
I always get hired after using this website for my resume.
Thank you for sharing your feedback and rating us five stars!
Excellent format and so easy to create good resume!
Hi Kathleen,
Thank you for your 5 star review.
Easy resume building tool. I wish this existed 20 years ago.
Thank you for trusting us with your new resume and for rating us with five stars!
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The price went up, it showed 19.95 then was increased.
Hello, Danielle.
We regret to see your rating towards us; we would love to speak with you directly to help you and clarify this. We're indeed committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.
As always, thank you for reaching out, and we look forward to hearing from you!
Contact Us: https://www.livecareer.com/contact-us
Exceptional insights, ease of use, and I love LiveCareer. Keep up the amazing site!
Great to hear! We're so grateful for your review, Linda!
I would appreciate more skill options for the exec asst role.
Quick resume builder with well designed software layout
Hi Paul,
Thank you for your kind words, Paul! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!
Love how you can edit each section at a time! Great tool! :)
Thank you for sharing your feedback and rating us five stars!
Made things pretty easy, but wish there were examples of specific careers. Overall, great.
Thank you, David, we’re happy to hear that it was as easy as 1, 2, 3!
The best assistance for CV writing and price is also good!
Great to hear! We're so grateful for your review!
Always easy to navigate and helpful updating my resume!
Thank you for trusting us with your new resume! We're happy to have you as a customer.
The entire process was painless. I really enjoyed rebuilding my resume again.
Thank you
You're welcome always and thank you for trusting us with your new resume, Donna!
Loved the pre-generated descriptions. Helped a lot with jogging memory as well
Thank you so much for the thorough feedback Jack!
It is easy to use and great suggestions for skill wording.
Thank you, Michael, for your review!
The rep didn't try to sell anything he took my cancellation and gave me future benefits
Hi Yuranny:
Thank you for this good review! We are committed to offer all our customer and excellent customer service. If you have any further doubts or concerns please feel free to contact us.
Best Regards,
LiveCareer
Aries did a great job, helped me when i needed it asap
Hi Kelly S,
We are glad that Aries was able to help you. We wish you success your career!
Best Regards,
Anna
LiveCareer
Great way to upgrade your resume. I love that you can personalized everything.
Thank you for sharing the love, we’re excited to hear you feel that way about our resume builder, Jefree.
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Thank you for sharing your feedback and for giving us a great rating.