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Listia has a rating of 1.9 stars from 416 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Listia most frequently mention customer service, gift card and many people. Listia ranks 156th among Auction sites.
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Started an account on 12/10/15 was going great at first then really started to go down hill i bought an item for a controller and the seller never responded i filed out a refund request the seller finally contacts with derogatory remarks (includes messaging) seller begins creating fake accounts to get me blocked (making comments on his other auctions and messaging himself) listia blocks me from commenting and messaging which does hinder things but not a big deal. I listed 5 item which 3 of them were received and left positive feedback and credits transferred by the buyer + bought $20 worth of credits i begin bidding on a phone case i wanted got an email claiming i was suspended from bidding for 14 days i submitted a support ticket asking why i have been suspended from bidding they claim its till the buyer receives the item they marked received and manual transferred credits and the other 2 items the credits are still pending such a scam have had to file a dispute with my card company to get my $20 back i purchased solely to bid on this item i will not be getting this item as it will have ended before my suspension most ridiculous site i have ever experienced your told to file a support ticket that most will go unanswered and closed when you do get a response its most of the time not related to the question when it is they dont offer any help or review of said suspension they just give you a generic tos response do not list your items or buy credits as they will more than likely ban you for any reason they can find stay far away from this site and BTW to the guy that is going to respond saying submit a support ticket I have submitted several either goes unanswered and closed or some stupid automated response
ITS RELLY GOOD. But the site follows a algorithm. You relly can only do a certen amount of surveys. It all depends on what you do say you do 7 surveys you might not get ALL points but you still do. So all I am saying IS RELLY GOOD but you it wisely :)
Hi Matthew. Thanks for the feedback and review. Hope you continue to enjoy the site and gain points through surveys and offers :)
Listia is where sellers go when they've been banned from all of the other selling sites/apps.
This site is credit based, not only will you be unable
To get a straight answer as to the dollar value of a
Listia Credit, credits change value randomly.
Example: One day they will be selling 10,000 credits for $4,
The next day it will be 5,000 credits for $6.
Dupes, fakes, & recipes that can be googled make up the bulk of the items being sold.
Customer support is slow, robotic & frustrating.
Hi Bails,
Thank you for your feedback. Like most marketplaces, our credit value is based on the economy of our site. We're actively monitoring the value of our credits and one of our top priorities is to try and keep it stable. We do hope you continue to use Listia and find some amazing things our users list :)
Listia stinks don't join. Tom F is *******@ss Hole every time i log in the value of listia points suck eggs. So tom i have not been using the useless listia sight. The moderators are biased as bad as our news media is all liberal.
Hi James. I believe we have already resolved the issue with you in support tickets. Thank you!
Used to be fun in the begining, now it's just a bunch of rude a-holes who want to try and rip you off. WAY to many people using it as a business site, ripping you off by charging to any points, then wanting more $ for shipping. I can go buy half the stuff myself... cheaper than points plus shipping. How but that!?!?!?! Now my wife got banned because some stupid chic running a business thru Listia screwed up and shipped the wrong item, and then called her a liar. Total B. S. site now. We both had 100% positive feedback. Won't ever use it again, total rip off with rude $#*! people now.
Hi Andy,
We're sorry to hear of your experience. We hope your concerns were submitted through a support ticket so that we were made aware of the situation. As for your wife's account, it would not have been banned for the reason you stated. Please have her submit a support ticket if she has not already. We can look into things for her. We hope you will continue to use Listia. We have many great users and items on the site, despite your previous experience.
It has some good and bad things. First the good is I like you can ear points. Bad though is there is really not a lot of nice things you can earn with the points, people list their stuff way way way to high. Also I don't like that you have to verify your address it is very annoying. Plus I got yelled at on Listia by a seller that listed an item that I had at home. They said that it was this really fine piece of jewelry but I know I bought the same exact piece at Walmart for 5 dollars. Also bidding is way to competitive. I feel like you never win anything.
Hi Leah. Thanks for your review. We require an address verification to make sure the address is valid so that the Seller is not at a loss when the item is shipped and the item actually reaches it's destination. As for the listings, since they are members' items, the type and value (to the user) will vary. We hope you can continue to use and enjoy Listia.
My first listing experience wasn't a good one. My item was bought by this total weirdo who sent me this comment: (I had not said anything to him except asking for an email I can send my shipping charge to through paypal).
"Thank you for your item. I could really tell that you love me and my family. <-[WTF?!]
No offense my cousin said that you are idiots by i don't think so."
He sounds exactly like the automated scam emails I get from Craiglist (but at least those people only waste a second of your time). Three days now and he still won't send his email. He sent his address though.
Yeah, no, I'm not sending anything until I get my shipping fee. Total scammer, weird automated message, and total waste of 10 days.
Also, the value of their credits changes like, multiple times a day. It's annoying. I'm worried that if I give away stuff, before I can save enough credits to get something I want, my credits are going to be worth much less.
This was my first (testing the waters) experience and it wasn't a good sign.
Honestly, just selling your stuff for cash and then using that cash to buy what you want is easier. I recommend: Ebay, Amazon, or Craigslist.
Hi Jess. Thanks for the feedback and we're sorry to hear your first listing experience was not ideal. We hope you continue to list things with Listia and experience the many great users and community members we have on the site.
I've been a member for over four years. The customer service is excellent. When I submit a question or support ticket. I never have to wait over a couple if days. Most questions will be answered the same day if you submit them soon enough. I may not always like what the answer is. But I consider them to be fair. If you want to be successful on listia. Here's what you should do... follow the rules. Offer up clean and useable items. Take good pictures. Give a clear description. Pretend that you are the potential bidder. What would you like to know? Answer any good question. It makes people more confident to bid on your listing. Always send your item. No matter what the final bid is. And ship in a timely manner with good packing and tracking. Be nice, be pleasant. Occasionally, you will get that "problem bidder". It's easy to block them. Keep everything positive. Your ads, your responses, your questions, etc. People will respond to your attitude. Again, always follow the rules! There are more things that I could say. But these are the basics. If you do these things, you will love a Listia too!
Hi Luann. Thanks for your feedback and also your great suggestions to other users. We appreciate it when our members go out of their way to help each other out to have the most successful experience on Listia. Thanks again!
“baning account” - they ban your account without warning. My account got banned for violations when i didn't violate any of their rules and wasn't told what I violated. I made another account to try it again and got ban without even being given a reason. They didn't even tell me why I got ban. The day before I got ban I had spent money on points for the site. It seems that they took my money and turned on me and left
Hi Hannah. We're sorry if the reason for your account removal was not communicated to you clearly. If you submit a support ticket specifying your request, we can answer this for you.
They ban your account without warning. My account got banned for listing violations when i didn't violate any of their rules. I made another account to try it again and got ban for listing violation and for having multiple accounts. They didn't even tell me what listing violation i broke.
Hi Sam. We are sorry if you feel your account was removed without warning. You should have been told why your account was removed for a listing violation. You can submit a support ticket regarding this matter and someone can specify the reason. Be sure to put "Sitejabber" in the subject line. For future reference, if an account is removed for a violation, any new account created after will be removed as a multiple to an account removed for our terms violation.
I'm really so upset about a problem that i'm having on Listia. I don't understand why the moderators dislike me so much.
I have been enjoying this site for months... i think i'm addicted to it... but that's going to have to change i guess. I had a really good auction of an old Waltham Pocket Watch of my Dad's. A lot of people were interested in it and i got a nice high bid. The person that won gave me positive feedback. And a couple days later wanted his credits back. The moderator sided with him, without telling me why. I had not broken any rules.
I guess the worst part is that i don't have 400,050 credits to refund. So i'm sure i will end up banned soon. Very sad and upset :(
Hi Janet. We're sorry to hear you're upset with the Admin's decision. If you haven't already, please submit a support ticket as we'd like to clarify the reason why the Admin refunded the credits to the Winner. We want to make sure you know why this action was taken. Thank you.
I grow a garden, collect seeds, and when I found Listia I thought I had hit pay dirt. I have had such sweet little notes and prompt service. Being a newbie I goofed once and buyer so understanding--I more than made up for the error in my shipment. Maybe gardeners are just a wonderful down to earth group to hang with. I don't know, but I have enjoyed so immensely. Only been at it a few weeks, but constantly got things going out and coming in. Christmas every day!
Hi Shirley! We're so glad to hear your winnings are contributing to your garden. We hope you continue to enjoy the site :)
I was having problems getting account credited for offers I completed. Opened a ticket on Nov 20, I explained thoroughly what was happening. They replied on Nov 23 to send screenshots and the confirmation emails, I did on Nov 24. I did not hear a word until Dec 6, and that is because I replied to them asking if I was ever going to receive my credits. They replied back on Dec 8 asking me what problems I was having. Pissed me off, I replied asking if they actually read the emails people send. They replied Dec 9 telling me it is out of there hands to contact Trial Pay. Seriously, after NINETEEN DAYS, they tell me to contact the original company that I had tried 4 times on Nov 19 and every time I clicked on the Trial Pay link that was sent to me, it would just say an error and wouldn't let me continue. So, on Dec 9 I sent another email, thanking them for everything they DID NOT DO to help me. Within an hour my account was banned. Had just under 50,000 credits.
So if you ask me, don't ever piss them off or you will be banned.
Hi,
We're sorry to hear you were dissatisfied with our service, but we do not simply ban accounts for no reason. If you'd like a further explanation of why your account may have been removed, you can always submit a support ticket. As for credit offers, you will always have to contact the sponsoring company to inquire about credits owed, first. Thank you for your review.
I have been a member since Aug 2012 and could not be happier. I read these bad reviews and wonder if there is something these folks just don't grasp. Yes, you can buy credits and support the site or earn them for free by taking surveys, completing goals or just watch a video. When you sell, I strongly advise to mail with tracking and save your own butt. Yes I had a buyer state her tracked item was not received. Sad sad sad. So yes there are the scammers on both ends. Just like court you need to prove your case with any dispute. No need to complain when it doesn't go your way. So get the clutter out of your house, list it and get what you want for free. This site is so easy to use. I'm not going anywhere.
Hi Sandi. Thanks for your review! We're glad to hear that you are happy with being a Listia member. And thank you for the advice you share with others. We rely on great users like yourself to allow a great experience for all :)
Got on there just to get Christmas stuff was harassed by sellers. Scammed out of points. Bullied by moderators.It has been HELL!
Hi Karen,
We’re very sorry to hear about your experience on Listia. Our team of moderators do their best to ensure our community of users are complying with our rules. We understand things can happen, so if you are having an issue with a seller or have any questions/concerns about an auction, you are welcome to submit a support ticket so we can look into it for you. https://help.listia.com/hc/en-us/requests/new
I won a knife and when i received it had bona floor cleaner instead of my knife i asked for my credits to be refunded the agent amir wants me to return the knife that the seller claims they shipped but ive tod both seller and agent multiple times i didnt receive the knife i won it was hardwood cleaner i received and hes taking the side of the seller i for one will be boycotting listia
Hi Joseph,
We're sorry that you are unhappy with the Admin's decision. When your auction goes into dispute, you and the other party are agreeing to the Admin's actions and decision. Therefore, in order proceed with the dispute, you will need to comply with the Admin's request. If you ever have more questions/concerns, you can reach us in a support ticket here: https://help.listia.com/hc/en-us/requests/new
When sellers acquire over 500k+ credits they may get their accounts banned for no reason in order to keep them from cashing in those credits. For example:(https://www.facebook.com/notes/sandy-strong/listia-tips-best-practices-lessons-learned-experiences-and-reviews/**************)
Buying:
Flagged auctions don't get taken down and the auction browser is awful. People with no feedback can charge for shipping (no buyer protection). People are selling items for $ by setting excessive shipping costs and Listia couldn't care less.
Selling:
You get charged 10% of your auction's credits for listing GIN auction and 10% of your starting asking price whenever you list an item, irrelevant of whether it sells or not.
Mods are bullies which make up their own rules, which are not written in the terms of service.
Conclusion:
Only rarely useful, but set up for you to fail if you plan on becoming a large scale seller. If still interested, don't buy credits, sell gift-cards of the same value, they are worth over twice the credits.
PSA:
The guy that replies to the reviews has no idea what he is talking about and is only here to make Listia's actions seem justified notice he never offers to help or give reasons for what happened.
Hi Tomas,
We are sorry you feel this way. We definitely do not remove accounts arbitrarily. If you feel like your account was removed with no substantiated reason, please submit a support ticket and let us know. We are always open to feedback and suggestions. As for auctions flagged, each and every auction is looked over carefully before they are removed. If they are in accordance with our rules, the auctions will remain on the site. You can always review our rules if you still aren't sure why an auction is still allowed. We appreciate your review and will continue to work hard to maintain a great site for our community.
I have had many problems in the past year of selling. I do continue to sell because I am hooked. There are two big problems with this site: They want you not to charge for shipping. The amount of credits you earn does NOT cover your shipping cost. So in the end you end of up loosing. Another problem is all the auctions from china. They consume the site and it ends up being all junk for auction
Credits are pretty much worthless compared to a year ago. To win an a $15 gift card use to be a max bid of 42,000 now it is well over 142,000
Hi Brittnay. Thanks for your review and feedback. We understand your concern for the credit value. Like most marketplaces, our credit value is based on the economy of our site. We're actively monitoring the value of our credits and one of our top priorities is to try and keep it stable. We hope you can continue to enjoy your experience on Listia.
I am being bullied by a seller who I bought things off of
How do you stop a seller from bullying you on listia?
& lying and making false comments about you even on reviews?
I reported it to listia, but I do not feel they care at all about this sellers lies & BULLYING AT ALL!
She turned my words around, about everything i said and is so dishonest!
I am ready to take further action. This person scams people & is getting way with it
Hi Mandy. We're sorry to hear about your experience with another user. If you have not already, please go ahead and block the user. If they have been persistently bothering you, please submit a support ticket with the username and we will look into things. It is never okay to be bullied by another user. We look forward to hearing from you.
I only deal with the gardening part so cant say anything about the other auctions. I do charge shipping but give extra seeds of other varieties and. The only thing i would love to see change is when people dont pay shipping there is some reprecussions. I also dont understand why listia is now taking part of your credits. Ive noticed that people are now charging more points for items. I buy alot of the seeds i sell so anything i get in shipping goes back to listia. I; m never going to get rich from what i charge for shipping but it makes it fun to be able to offer many varietys of seeds. I have only had to file a few disputes and the staff usually finds in my favor. I have gotten seeds that dont grow but that happens on ebay also. It could be my error or old seeds. I have 100 percent feedback and if someone says they didnt get it i do resend at my cost. I did get A NASTYGRAM FROM ONE MODERATOR about a item i posted it was removed but later someone else posted and sold same item. There should be rules that everyone should abide and before a someone gets banned they should get a warning and if they continue to violate then a email should be sent stating why and a way to dispute it. Moderators also should respond faster but all in all i will continue to use listia. Ive had the same experience with ebay except the nastygrams. I thought it was totally un called for since ive always had great reviews on listia. Thanks listia for a great experience and i get a chance to win seeds and have a beautiful flowerbed every year since 2010 when i joined
Hi Angela,
Thanks for contributing to our garden auctions. We're sorry to hear you receive da "nastygram". If that ever happens, please do submit a support ticket and let us know. As for removal of auctions, we try to be very consistent with all listings and users. Again, if you find that your was removed and someone else's was not, please let us know. We always want to make sure it's clear to the Seller why their auction was removed. Thank you for being a member of our community!
Answer: Stacy L Some sellers can even display they really sent mail, they take digital photo when they send mail. They can even show out. But because listia recoginze tracking code. Even if you can even display the mail and correct address correct person, showing u had really sent mail, because no tracking code. Listia would still return all credit back to buyer.
Answer: Because listia is a joke. Complete scam..
Answer: Its just a game even the verified people you cant trust to many children on listia and grown men that act like children
Answer: Listia is an online marketplace where you win other people's stuff using credits instead of money. All users on our site act as both a Buyer and Seller. If you are bidding on items you want from our site, you are considered a Buyer. If you are giving away items on our site, you are considered a Seller :)
Answer: They don't deal in cash, unless you want to buy listia credits. That being said, you can make some bank if you have a good product by what credits you make on it. Then, you could use those credits to bid on gift cards and more pricey stuff that has actual value. I use the site for hard to find seeds, and it has been good for me. As for making money? Not so easy to see a real profit.
Answer: I hate that so much. You might want to contact the owners themselves and report it since they may not even be verified, meaning it's not even safe for the seller.
Listia is a marketplace for Free Stuff where you can give away stuff you don't need anymore and get stuff you want in return for free. It's fun, free and very easy to use.
Hi Jaycee,
We are sorry to hear that you are unhappy with your experience, but do want to clarify that we do not simply suspend account without any reason. We make sure the user knows why their account was suspended and for how long, if not permanent. If a questionable action or comment is made, we take precautions to make sure the rest of the community is not affected. Thanks for your understanding.