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Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.


lightup.com
New Stanton, Pennsylvania, United States
+1
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LightUp Reviews Summary

The company enjoys a strong reputation for its product quality and effective customer service, with many customers praising the reliability and brightness of the lighting solutions offered. Quick shipping and a user-friendly website further enhance the positive shopping experience. Customers frequently commend the responsive and professional support, particularly in resolving issues swiftly. While there are occasional concerns regarding shipping damage, the company demonstrates a commitment to rectifying such problems promptly. Overall, customer sentiment is largely favorable, indicating a solid foundation for repeat business and continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
130
value
117
shipping
116
quality
116
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3,215 reviews

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Illinois
1 review
0 helpful votes
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Quality product
November 3, 2023

Quality, quick delivery, very pleased with product and service!

Date of experience: October 26, 2023
Florida
1 review
0 helpful votes
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Solid product
October 31, 2023

Everything was very quick. Everyone was courteous and helpful. Even the delivery guy was awesome.

Date of experience: October 24, 2023
Ohio
1 review
0 helpful votes
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LightUp has the items I need and ships them out quickly.
October 30, 2023
Updated review

I'm very happy with lightup.com. This is my fourth order from them.

Date of experience: October 23, 2023

Quick shipping!
October 21, 2023
Previous review

I've ordered from LightUp twice now and I'm very happy with their selection and shipping.

Date of experience: September 21, 2023
Nevada
1 review
1 helpful vote
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October 25, 2023

-...

Date of experience: October 18, 2023
Puerto Rico
1 review
0 helpful votes
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Quality Product
October 25, 2023

This solar lamp is of good quality and the battery is durable, the truth is that the battery lasts 5 days without charging. I am very satisfied and I recommend it.

Date of experience: October 18, 2023
North Carolina
2 reviews
0 helpful votes
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Great light for a great price
November 16, 2023

Quick and easy shopping experience. Standard shipping arrived in three business days. I replaced a RAB commercial light with this LED wall pack on the side of my garage. I did have to knock out the panels on the side for it to fit properly but it works great. Also, this light provides the same coverage and lumens as the RAB light did for a third of the cost.

Date of experience: October 17, 2023
Texas
1 review
0 helpful votes
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LED lights
November 15, 2023
Updated review

This is the first time I order on this website. I received what I expected

Date of experience: October 16, 2023

This is the first time I order on this website
October 28, 2023
Previous review

This is the first time I order on this website

Date of experience: September 28, 2023
Washington
1 review
0 helpful votes
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I am satisfied with the service.
November 14, 2023
Updated review

It would be nice if you shop over a certain amount the shipping would be free.

Date of experience: October 15, 2023

OK except for the freight charge
February 4, 2023
Previous review

OK except for the freight charge.

Date of experience: January 5, 2023
New York
1 review
1 helpful vote
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Rechargeable LED overhead light
November 12, 2023

Great price. No longer available on Amazon. So, lucky to find them here.

Date of experience: October 13, 2023
Texas
1 review
0 helpful votes
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Good light fast shipping
November 6, 2023

Very good light at a reasonable price. I'll see how it holds up over time.

Date of experience: October 7, 2023
California
1 review
0 helpful votes
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Great product
November 6, 2023

Love the light but the shipping was a little slow but otherwise everything was great

Date of experience: October 7, 2023
Georgia
1 review
0 helpful votes
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Good experience
November 3, 2023

I had been searching everywhere for an under cabinet light like the one I'd had for 20 years. I found a style almost exactly like it at LightUp. I was so thrilled I ordered two. Good price and fast shipping.

Date of experience: October 4, 2023
California
1 review
0 helpful votes
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Worth a try
November 3, 2023

Lots of options at good prices!
I've used them several times already for lighting and had good success.

Date of experience: October 4, 2023
Tennessee
1 review
0 helpful votes
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Efficient
November 3, 2023

Over all everything was efficient and the lights were the same as what I replace - if the delivery company would call the day before or the morning of delivery that would be great

Date of experience: October 4, 2023
Virginia
1 review
0 helpful votes
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Quick and easy
November 2, 2023

The only difficult part of the process was deciding which item to purchase. That is only because the selection was so big.

Date of experience: October 3, 2023
Missouri
1 review
0 helpful votes
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Will be ordering from them again
November 1, 2023
Updated review

Order was very easy to place and shipping was free.

Date of experience: October 2, 2023

Order was easy to place
October 20, 2023
Previous review

Order was easy to place

Date of experience: September 20, 2023
Wisconsin
1 review
0 helpful votes
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Very happy
November 1, 2023

Super easy ordering, quick shipping this is my 3rd order from them. Will order again.

Date of experience: October 2, 2023
Illinois
1 review
0 helpful votes
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Great Solar Light
October 29, 2023

It's exactly what I wanted. The light is perfect for highlighting the flag without being a glare to people in the yard and the cars passing by on the street.

Date of experience: September 29, 2023
Georgia
2 reviews
1 helpful vote
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Unreceived items
October 26, 2023
Updated review

We ordered two LEDSOLR*******812 LED Solar Billboard Lights - 1600 Lumens - Dual Head - LumeGen. I received two Flag pole solar panels. I called, emailed, and sent photos with confirmation of said mistake. Lightup responded and said they would send the correct solar billboard lights. I received (again) a flagpole LED. WOW! It's been a month working to correct the issues & still have not revised the correct LED Billboard panels for our sign!

Date of experience: September 26, 2023
Jacob Y. — LightUp Rep
over a year old

Dear Chris, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.


All is well
October 6, 2023
Previous review

All is well

Date of experience: September 6, 2023
Missouri
1 review
1 helpful vote
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Great product
October 25, 2023

Ordering was easy and re-wiring my old fixture to accommodate the LED bulb was relatively easy. Nice pleasing light for my display cabinet.

Date of experience: September 25, 2023