From the business
Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.
LightUp Reviews Summary
The company enjoys a strong reputation for its product quality and effective customer service, with many customers praising the reliability and brightness of the lighting solutions offered. Quick shipping and a user-friendly website further enhance the positive shopping experience. Customers frequently commend the responsive and professional support, particularly in resolving issues swiftly. While there are occasional concerns regarding shipping damage, the company demonstrates a commitment to rectifying such problems promptly. Overall, customer sentiment is largely favorable, indicating a solid foundation for repeat business and continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I use LightUp all the time. Great product. They stand behind there product.
I've been replacing high-bay lights in the warehouse. I get high bay lights with motion sensors for less than anyplace else sells just the lights.
Kevin - Thank you for your continued business and 5-star reviews. We look forward to fulfilling your next order.
My package of 4 lights had one unusable light and one slightly damaged light. I only asked for 1 to be replaced but they replaced all 4. I was helpful. But you may want to look at packaging because the second shipment also had dented lights. The second one wasn't cracked but they were pushed in.
Thank you for your review and your feedback regarding our packaging. I will pass this information along to the correct contact.
Received the bulbs. All but one worked. Will have to order more in order to have spares.
Thank you for your 5-star review, Timothy. We look forward to fulfilling your next order with us.
Three of the fixtures were damaged I believe by the carrier.
First time that has happened in a couple of years.
Greg, thank you for taking the time to review our product. Apologies on behalf of the shipping and handling of your package. Please reach out to our customer service department for any assistance you may need - 1-800-998-6977 (Monday-Friday 8AM-5PM EST).
Great guy to talk with on order desk. Came in timely manner. Packaged well. Works well. Easy experience.
Thank you for your 5-star review, Jennifer!
Overall excellent even damaged lights were shipped fast and no hassle...
Jeff, thank you for your positive review. We were glad to be able to make it right for you.
Very bright is what we needed in our body shop at our new car dealership
Kevin, We are glad to hear that you are enjoying your new Linear High Bay. Thank you for your 5-star review.
Ordering process was easy and product delivered very quickly. Product looks better than online pictures and so performs as advertised.
Thank you for taking the time to review our product! We are glad to hear that it has lived up to your expectations.
Had to contact customer service for the above issue and they were absolutely on spot.
Thank you for your review! We were glad we were able to make it right for you and look forward to your next order with us!
Received exactly what was described and it was out the door fast!
Glad to hear you enjoyed your linear lights! Thank you for your 5-star review!
No issue good company and inexpensive lighting. Would order and use this company again.
Thank you for your 5-star review! We appreciate your business.
Easy ordering and fast shipping. We have ordered this product before and have always been pleased.
Thank you for your continued business and your 5-star review. We are glad you have enjoyed the lighting you have purchased.
Received within days. Product was as described. Good value
The light showed up and working well! It fit well into my space and I am happy.
Glad to hear Anton! Thank you for your 5-star review and that the light is working out for your application.
Awesome. Whoever cut the holes in the slope bead board ceiling did poor job There were gaps around the old ring The new goof rings hid the mistakes.
Thank you for your 5-star review, Dennis! We appreciate your business and taking the time to leave us a review. Glad the product worked out for you!
This is the 3rd time ordering from light up.com and I have had nothing but great experiences with them. Great prices and fast shipping.
Thank you for your continued business! Appreciate you leaving us a review!
It took me 3 days to place this order. Originally it would not ship because I was told shipping address and credit card address did not match. I wanted to use a credit card but had difficulty making it work. Then tried it again 2 days later and everything work fine. I'm not sure what is going on.
Hi James - Indeed it is frustrating when things do not go as planned. We want to thank you for your business as we know you have many options for LED lighting.
This company is awesome. Responsive customer service and a beautiful product
Hi Letti - Thank you for your 5-star review and the compliment to our customer service team.
I will order from LightUp again. There are other items I need including 4' LED tubes to replace many fluorescent ones.
We strive to provide quality products at great prices. We are glad we met your needs! Thank you for your business and leaving a positive 5-star review.
Easy to install. Easy to adjust. Simple instructions. Great Price!
Thank you for taking the time to review us once again. I would like to apologize on behalf of the shipping and handling of your package. Please be sure to reach out to our customer service department - 1-800-998-6977 (Monday-Friday 8AM-5PM EST) and provide them with additional details regarding the packaging and specifically what is not working so that we can provide a better customer experience to you and others upon receiving an order from us.
Great Shopping Experience. Now lets work on the packaging my past two or three orders arrived damaged.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your 5-star review! We are glad to hear that you the lighting fixtures you have purchased from us are meeting your expectations!