Sitejabber Website Reviews and Complaints
business logo of LightUp

From the business

Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.


lightup.com
New Stanton, Pennsylvania, United States
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LightUp Reviews Summary

The company enjoys a strong reputation for its product quality and effective customer service, with many customers praising the reliability and brightness of the lighting solutions offered. Quick shipping and a user-friendly website further enhance the positive shopping experience. Customers frequently commend the responsive and professional support, particularly in resolving issues swiftly. While there are occasional concerns regarding shipping damage, the company demonstrates a commitment to rectifying such problems promptly. Overall, customer sentiment is largely favorable, indicating a solid foundation for repeat business and continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
115
value
116
shipping
115
quality
115
This company responds to reviews on average within 11 days

Instant Feedback

3,215 reviews
Louisiana
1 review
0 helpful votes
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Great deal!
December 2, 2024

Nice to get a 20% discount. I have used these bulbs several times before for LED conversions at my church. Big money savings over standard florescent bulbs.

Date of experience: December 14, 2024
Danielle P. — LightUp Rep
8 months ago

Getting a discount is sweet! Glad you were able to shop our 20% off LumeGen sale!

Ohio
1 review
0 helpful votes
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Nice job
November 28, 2024

I was worried that it would not make it to my house without breaking. However, it did!

Date of experience: November 18, 2024
Danielle P. — LightUp Rep
8 months ago

Thank you for your 5-star review! We are glad to hear that you had a positive experience from start to finish with our company.

Georgia
1 review
0 helpful votes
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Ordering was easy and delivery fast.
November 25, 2024
Updated review

Easy ordering of great products at great prices! I always like ordering from LightUp as their process is flawless and they sell great products.

Date of experience: December 6, 2024
Danielle P. — LightUp Rep
8 months ago

James - Thank you for taking the time to leave us a 5-star review. We appreciate your continued business.


These met our needs perfectly.
April 7, 2024
Previous review

Flawless ordering, quick delivery, great troffers that work perfectly and look great!

Date of experience: March 28, 2024
California
1 review
0 helpful votes
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Amazing
November 15, 2024

Amazing! They got everything just the way we needed it.I would use them for all of our company needs in the future. We received our order in a timely manner and was very accurate.

Date of experience: November 5, 2024
Danielle P. — LightUp Rep
9 months ago

Thank you for leaving us a 5 star review. Be sure to check out our Trade Account Program to save additional % off on future orders for your company - https://www.lightup.com/lightup-trade-account/

Georgia
1 review
0 helpful votes
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LED tube lights
November 8, 2024

Good experience. No issues with shipping or installation. Easy to adjust color settings.

Date of experience: October 29, 2024
Danielle P. — LightUp Rep
9 months ago

Glen - Thank you for your 5-star review. We are glad the LED tubes met your expectations.

New York
1 review
0 helpful votes
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Clear information, looks like quality product, competitive price

Date of experience: October 23, 2024
Danielle P. — LightUp Rep
9 months ago

Thank you for leaving a glowing 5-star review.

Florida
1 review
0 helpful votes
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Same as hardware store.
November 1, 2024

Great replacement for my single lights. Hardwares stores don't seem to sell the singles and the doubles are 10x the price. Buying replacement mount to house gaskets is worth the savings.

Date of experience: October 22, 2024
Danielle P. — LightUp Rep
9 months ago

Thank you for leaving us a positive review. We are glad to have met your needs.

California
1 review
0 helpful votes
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Great
November 1, 2024

Great service and experience.thank you. Thank you thank you

Date of experience: October 22, 2024
Danielle P. — LightUp Rep
9 months ago

Thank you for leaving a glowing 5-star review.

Minnesota
1 review
0 helpful votes
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They are beautiful!
November 1, 2024

These flags are so bright I have bought two and plan on ordering two more for Christmas presents. I have hung it on the side of my garage facing the highway and have had several comments on how beautiful it is!
Highly recommend this company and fast shipping also!

Date of experience: October 22, 2024
Danielle P. — LightUp Rep
9 months ago

Thank you for your 5-star review! We are glad you are enjoying your flag lights.

Colorado
1 review
0 helpful votes
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Customer service? I like the bulbs but 3 of them have a problem and I need CS to contact me so they can help me thanks for what ever you can do for me Larry Hathaway *******208 or *******@yahoo.com!

LightUp attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 21, 2024
New York
1 review
1 helpful vote
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Purchase
October 28, 2024
Updated review

Fast and dependable service was very pleased with light up.com. I will always look here first for my lighting needs as a first option.

Date of experience: October 18, 2024
Danielle P. — LightUp Rep
9 months ago

We are pleased to be your first choice to look for your lighting needs. Thank you for choosing us again and entrusting us with your LED needs.


Classroom lights
June 14, 2024
Previous review

Very happy with the quick turnaround in service place order I and received within two days.

Date of experience: June 4, 2024
New York
4 reviews
5 helpful votes
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Super Easy website to use, Fast Delivery!
The only disappointment was I DID NOT receive Free Shipping with an order over $100.
Unsure if that perk is still available?!

Date of experience: October 17, 2024
Danielle P. — LightUp Rep
9 months ago

Jeff - Thank you for taking the time to leave us a review. We appreciate your business and your previous glowing reviews as well.
In regard to the free shipping over $100, we did raise our free shipping threshold to $399 in September.


Smooth Purchase on an Excellent Product at a Super Price Point.
December 26, 2023
Previous review

Smooth, quick, knowledgeable sales and support staff!

Date of experience: December 16, 2023
Nevada
1 review
0 helpful votes
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Good Service
October 27, 2024

Customer service corrected a mistake I made in ordering, saving us both a lot of headache.

Date of experience: October 17, 2024
Danielle P. — LightUp Rep
9 months ago

Thank you for taking the time to leave us a review. We are glad to hear that our customer service team was about to correct a mistake.

Florida
1 review
0 helpful votes
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Adjustable led lighting
October 27, 2024

Perfect for a room that needs different lighting options in the same room

Date of experience: October 17, 2024
Danielle P. — LightUp Rep
9 months ago

Thank you for your repeated business and positive review!

Colorado
1 review
0 helpful votes
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Perfect Replacement Light at Great Pric
October 24, 2024

Excellent direct replacement, fast delivery and very fair price and easy

Date of experience: October 14, 2024
Danielle P. — LightUp Rep
9 months ago

James - Thank you for taking the time to leave us a review. We appreciate your business.

Washington
2 reviews
0 helpful votes
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Nice Lights
October 21, 2024

Old LEDs were slow to get to full brightness. These come on at full brightness quickly!

Date of experience: October 10, 2024
Danielle P. — LightUp Rep
9 months ago

Thank you for leaving us a 5-star review! We are glad the LED Tubes are performing to your expectations.

Washington
1 review
0 helpful votes
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Owner
October 13, 2024

Quick delivery and good product
Checked stock prior to placing order and they were correct

Date of experience: October 3, 2024
Danielle P. — LightUp Rep
10 months ago

Thank you for your business and for your 5-star review!

Colorado
3 reviews
0 helpful votes
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Fast service
October 10, 2024

We received the lights quickly and then had several days of rain before we could charge them but we are very happy with our experience with LIGHTUP.

Date of experience: September 30, 2024
Danielle P. — LightUp Rep
10 months ago

Susan, Thank you for your 5-star review! We are glad to hear that you enjoyed your solar lights.

Louisiana
1 review
1 helpful vote
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ShiningFlag
October 1, 2024

Beautiful night flag with lighted red-white-blue! It's already done well outdoors - surviving and still shining through two severe Louisiana storms.

Date of experience: September 21, 2024
Danielle P. — LightUp Rep
10 months ago

Robert - We are so glad your daughter recommended our Flag Light to you! So glad to hear they have held up through recent severe storms. Stay safe!

Washington
1 review
2 helpful votes
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Very good light
September 28, 2024

Very good light works well on our flagpole would purchase another if needed

Date of experience: September 18, 2024
Danielle P. — LightUp Rep
10 months ago

Thank you for your business and taking the time to leave us a review!