business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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Canada
1 review
0 helpful votes
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Summer shirts
August 8, 2023

I ordered and the shirts came on time and fit perfectly

Date of experience: August 8, 2023
California
1 review
0 helpful votes
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Clothes
February 14, 2023

Looked good was smaller than expected but it was very nice

Date of experience: February 14, 2023
Mexico
1 review
0 helpful votes
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Just what I expected
April 14, 2023

Everything was great. Delivery was on time. I hope they last.

Date of experience: April 14, 2023
Italy
1 review
0 helpful votes
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Gloves and wind jacket for cycling
November 1, 2021

Everything ok. Size are good and articles arrived in good conditions.

Date of experience: November 1, 2021
Greece
1 review
0 helpful votes
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Excessive delivery
April 14, 2021

Excessive delivery and receipt of product despite overpayment for product shipment

Date of experience: April 14, 2021
LightInTheBox F. LightInTheBox Rep
over a year old

This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for the shipping delay and all the inconveniences caused. I will follow up this case and resolve the problem, in order to meet your satisfaction.

I had conducted new Ticket ID =23346292 in our ticket center and will provide solutions for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply and let us know which solution you prefer to take. Please also let us know if you have more inquiries. Thank you for your cooperation.

Illinois
1 review
0 helpful votes
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Good
May 16, 2023

The dresses are nice. I like the linen, it's good quality.

Date of experience: May 16, 2023
Canada
1 review
0 helpful votes
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Nice
December 12, 2023

Good service.Always my order comes on time.all items good quality

Date of experience: December 12, 2023
Canada
1 review
0 helpful votes
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Perfect
November 9, 2023

It came in good time and in good condition. I love my dress and can hardly wait to wear it golfing.

Date of experience: November 9, 2023
Pennsylvania
1 review
0 helpful votes
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Watch and wallet
January 12, 2024

Love them both. Great products and would recommend buying.

Date of experience: January 12, 2024
Texas
2 reviews
0 helpful votes
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Clothes
January 9, 2024

Good quality clothing. Usually fits to size and is as seen on site.

Date of experience: January 9, 2024
Canada
1 review
0 helpful votes
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Love these
November 21, 2014

Love these. The look and feel hot and sexy. I wear them all the time

Date of experience: November 21, 2014
Israel
1 review
0 helpful votes
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Very Good app
September 19, 2023

Very easy to use and order items. I am happy to order from this site

Date of experience: September 19, 2023
Canada
1 review
0 helpful votes
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Happy
September 19, 2023

Very happy with the items and service. Received items on time and in good condition.

Date of experience: September 19, 2023
California
1 review
0 helpful votes
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The material is not good quality
December 8, 2023

Sizes are to small you need to go up 2 sizes in order for them to fit

Date of experience: December 8, 2023
LightInTheBox F. LightInTheBox Rep
over a year old

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 102169504 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

AE
1 review
0 helpful votes
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Fast delivery and great quallity
January 18, 2023

The items were exactly as expected, and the delivery was fast and problem-free. Highly recommended!

Date of experience: January 18, 2023
Oman
1 review
0 helpful votes
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3
April 19, 2023

Still some products didn't receive an some which I received not the one I ordered

Date of experience: April 19, 2023
New Jersey
1 review
0 helpful votes
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Very good
March 29, 2023

Good quality,the only concern not the size it's the length and the long delivery time

Date of experience: March 29, 2023
Rhode Island
1 review
0 helpful votes
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Happy happy happy
July 18, 2023

The item is the second I have received and I am pleased with them both.

Date of experience: July 18, 2023
New York
1 review
0 helpful votes
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They are good!
May 23, 2023

Like the material and the style of the shirts. It was a overall good experience

Date of experience: May 23, 2023
Canada
1 review
0 helpful votes
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Great coat
January 21, 2023

I am very happy with the item,IT fits very good and the material is nice

Date of experience: January 21, 2023