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Lighting Supply

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Quianna M.
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Need to be better at sending order and shipment confirmations. After a week of my order I had to contact Lighting Supply to see if my items have been shipped

Date of experience: January 3, 2020
ShirleyAlberts Q.
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Two of the four bulbs we ordered had the filaments broken, but I contacted customer service and they took care of the matter immediately and are shipping replacements to me.

Date of experience: April 1, 2015
Norman B.
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Easily found what I wanted...
December 20, 2013

Easily found what I wanted...the price was right, and my order came in a very timely manner. The item I ordered works perfectly. I am completely satisfied with my order!

Date of experience: December 20, 2013
Stephen W.
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Products ordered were what I needed and what they were represented to be. Packaging was very good and delivery was reasonably prompt. I will order from lighting supply again when a need arises.

Date of experience: May 10, 2015
Sue S.
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Great customer service
June 11, 2019

Great customer service. Audrey was helpful with a claim issue and took care of the matter promptly and with out giving me a hassle! That is refreshing!
Thanks for putting the customer first!

Date of experience: June 11, 2019
Eric B.
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Your web sight does not seem to work in Internet Explorer. I tried several times to place my order and it did not work. It also kept going back to the home page.

Date of experience: January 15, 2016
Chicagoua Q.
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So far the products have been easy to find
July 20, 2020

So far the products have been easy to find. Photos of the packaging are included so confirming that I have the correct product has been great. Delivery was quicker than expected! Thank you.

Date of experience: July 20, 2020
Jeneba K.
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The ordering process was simple and they called me before delivering to ensure they were going to the right place. The order came in less than 5 days and I was very impressed overall. Thank you.

Date of experience: March 27, 2019
STEVE J.
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The item I received was promptly delivered
October 5, 2020

The item I received was promptly delivered. However it was not as described. Please advise on how to return item. I have already ordered replacement item from lighting supply.

Date of experience: October 5, 2020
PASEA N.
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Product was not quite as expected
January 18, 2019

Product was not quite as expected. The bulbs were longer than the original, and do not fit inside the housing. However, it seems no one stocks the correct bulb.

Date of experience: January 18, 2019
Jon D.
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Entering bill to and a different ship to addresses took about 4 attempts but it finally accepted the two different addresses. Make take the first time would be nice..

Date of experience: November 23, 2016
Steve M.
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Everything was clearly laid out
January 25, 2018

Everything was clearly laid out. Navigation was straightforward. I would have appreciated having a color temperature chart available to make sure I was getting the warm white I wanted.

Date of experience: January 25, 2018
Steven M.
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Very satisfactory
September 9, 2019

Very satisfactory. I wanted standard fluorescent lamps and eco ones were sent, hope they work OK. Had bad experience with Philips eco lamps, hope these GE ones are better.

Date of experience: September 9, 2019
Surya A.
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I am not happy that they were charging special over size shipping charges and shipping charges other wise Over all every thing good. Right price and Prompt Time delivery.

Date of experience: March 9, 2020
aly k.
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Got a little confused with the verification of order acceptance and ability to track order. Call customer services and was given direct response and help

Date of experience: November 23, 2018
Melba S.
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Very nice and easy transaction...
May 10, 2018

Very nice and easy transaction...lamps arrived on time and well packaged for product safety.
Thank you so much for the great service and follow through!

Date of experience: May 10, 2018
Charles C.
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I am not sure how satisfied I am with the products I received. They are ballasts for 400w Metal Halide lamps and I won't know level of satisfaction until I have installed them and have them operate for many years.

Date of experience: August 3, 2017
Boyd M.
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Lighting Supply was very easy to order through; very competitively priced; and the product came in a couple of days... Very satisfied with the whole experience and would recommend them to anyone.

Date of experience: March 20, 2017
TM R.
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I have ordered several times before always satisfied. Ordered what was supposed to be same item was not, had to send them back, cost of return shopping was as much as one of the items.

Date of experience: February 5, 2016
Ron B.
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A bit overwhelming to get the brand you want
December 4, 2013

A bit overwhelming to get the brand you want. But I finally got there. I messed up the shipping address but Fed Ex and I got it worked out. It was my fault not theirs.

Date of experience: December 4, 2013

Overview

Lighting Supply has a rating of 4.8 stars from 4,260 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lighting Supply most frequently mention and timely manner. Lighting Supply ranks 262nd among Lighting sites.

service
15
value
15
shipping
15
returns
6
quality
13
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