• LightBulbs.com

LightBulbs.com

Overview

LightBulbs.com has a rating of 4.9 stars from 723 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightBulbs.com most frequently mention customer service, great price, and timely manner. LightBulbs.com ranks 2nd among LED Bulbs sites.

  • Service
    94
  • Value
    108
  • Shipping
    110
  • Returns
    19
  • Quality
    109
Positive reviews (last 12 months): 94.1%
Positive
32
Neutral
0
Negative
2
75
See all photos

What reviewers want you to know

Positive highlights

  • These light bulbs are just perfect and exactly as described.
  • My real review is to highlight the amazing customer service I received after being sent a faulty lamp.

Critical highlights

No critical highlights yet

How would you rate LightBulbs.com?
Top Positive Review

“SHORT LIGHT STRIP THE BEST”

Terrie W.
1/19/24

The 10 bulb light strip I've ordered now twice thru your company is the best! These lights last a long time and do not get hot when plugged in for awhile. I use them inside a Xmas globe that I have and use this as a nite light and it works perfectly. I ordered a similar short lite strip thru another company, but the lites got extremely too hot after just a short time of being plugged in, so I was happy to find this version thru lightbulbs.com. Very pleased and will order them again. Thank you!

Top Critical Review

“Actually a Zero rating”

L G.
7/19/22

Horrible business to deal with. Bought some garden statues which kept getting back ordered from August to December. Called the company in December to cancel order. Have to date NOT received my refund. Company will not refund my credit card and insists on sending a cheque. Ridiculous! I am beyond frustrated and just want my money back.

Reviews (723)

Rating

Timeframe

Other

Reviews that mention popular keywords

light bulbs (115) customer service (60) replacement bulbs (16)
Thumbnail of user terriew59
1 review
1 helpful vote
January 19th, 2024

The 10 bulb light strip I've ordered now twice thru your company is the best! These lights last a long time and do not get hot when plugged in for awhile. I use them inside a Xmas globe that I have and use this as a nite light and it works perfectly. I ordered a similar short lite strip thru another company, but the lites got extremely too hot after just a short time of being plugged in, so I was happy to find this version thru lightbulbs.com. Very pleased and will order them again. Thank you!

Tip for consumers:
this is a very good product

Products used:
Short 10 bulb xmas lite plug in strip/cord

Service
Value
Shipping
Returns
Quality
Thumbnail of user lg455
1 review
1 helpful vote
July 19th, 2022
Verified purchase

Horrible business to deal with. Bought some garden statues which kept getting back ordered from August to December. Called the company in December to cancel order. Have to date NOT received my refund. Company will not refund my credit card and insists on sending a cheque. Ridiculous! I am beyond frustrated and just want my money back.

Tip for consumers:
Don’t expect to get your money back

Products used:
Never received my products nor refund.

Thumbnail of user larryh811
1 review
0 helpful votes
January 28th, 2021

Excellent in every detail!

I was looking for an unusual wall plate which was hard to find. Not available on Amazon! I found this company on the Internet, ordered the item, and received excellent Service in every respect. Good status information from their website, good assistance from their customer service person on the phone. Fast delivery with a low price for item And small delivery charge, end item arrived exactly as promised. Could not be more satisfied!

Thumbnail of user lorit598
1 review
0 helpful votes
November 11th, 2023

I have been looking everywhere for the Christmas tree tinsel icicles as I want to do a more vintage Christmas theme this year. The only place I can find them is online and everyone else was overpricing them big time! It was ridiculous what people were charging for tinsel! (and I'm not talking the lead kind) But here, we got a very fair price. Looks great. We haven't tried them yet since the tree isn't up yet and will be after Thanksgiving. I'm sure it will work out and maybe I'll add a picture later. Would order again.

Tip for consumers:
Loved that it was available! Loved that the pricepoint was what it was supposed to be. So many independent sellers out there charging astronomical prices.

Products used:
Silver tinsel icicles.

Service
Value
Quality
Thumbnail of user waynek473
1 review
0 helpful votes
October 12th, 2022
Verified purchase

Ordered bulbs advertised as GE bulbs. What I received were bulbs made in Budapest. Now I can not trust this website to send me what I ordered.

Thumbnail of user samb1491
1 review
0 helpful votes
December 5th, 2023

My original order was good, but parts were missing. I contacted the company about my order and they said they would look into it. Shortly after that, the error was discovered and corrected. A few days later the replacement parts were delivered in great condition. This company has earned my trust and respect for the customer support they provided me. Product was great and well worth the price. I would highly recommend this company.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sandraw2174
2 reviews
0 helpful votes
March 15th, 2024

This place has EVERYTHING! I have ordered twice from them now for our new home and the shopping and check out process is easy and I received my order within a week. I will continue to use them.

Tip for consumers:
I love the site and will continue to order from them.

Products used:
All the bulbs I ordered.

Value
Shipping
Quality
Thumbnail of user walterp777
1 review
0 helpful votes
August 16th, 2023

I ordered six (6) 300 wt incandescent bulbs for $38.94. A good price. However I was charged $6.66 for TN sales tax. This amounts to about 17%.
My state/county tax is 9.25%.

I contacted Lightbulbs and noted this error and was given some gobbledygook about they use an "average" of my state's sales tax. (?)
I was told my email would be sent to accounting for "further review." This was 24 hours ago and I've had no reply. It's pretty simple: they overcharged my sales tax x2, just credit my credit card immediately.

Products used:
Light bulbs

Service
Value
Shipping
Returns
Quality
Thumbnail of user keiths547
1 review
0 helpful votes
November 10th, 2020

Delays were longer than expected however I was kept informed of the status and updated on the new ETA. The delivery person left the package on the steps after 7:30 pm without a knock or ringing the bell. Package stayed out over night during windy and rainy conditions. Will need to install to determine if the electronics got damaged. Cannot blame lightbulbs but it does add more warranty claims.

Thumbnail of user kims2683
1 review
0 helpful votes
January 23rd, 2024

After Christmas, I usually find tree icicles on sale in some store…no luck, Christmas 2023. Online, I couldn't get over how expensive they were. This company provided the only reasonable price.

Thumbnail of user fredb600
1 review
1 helpful vote
September 18th, 2020

Product was ok but shipping cost were way to high I wont be back! Too many characters are required for this review. Wish I didn't bother responding.

Thumbnail of user ashleylynharpe
1 review
0 helpful votes
December 28th, 2023

Batteries are easy to put in. They click on and fit perfectly to a variety of different shapes of heads. We had a great time with these.

Thumbnail of user christinac1664
1 review
0 helpful votes
November 21st, 2023

My mom loves her new quail family metal art. She had this before twice but each time her friend comes over and likes that she gives it away. But she said this is the best Quail family she ever had, because of the bright colors and she's not giving this one away. She is VERY HAPPY with it!

Tip for consumers:
Nope

Products used:
Metal Art Quail Family

Thumbnail of user sharons1158
2 reviews
0 helpful votes
January 6th, 2024

In my first order one of the bulbs came damaged. I contacted customer service and they responded right away and sent another bulb.👍

Thumbnail of user pauln1198
1 review
1 helpful vote
February 17th, 2023
Verified purchase

They delete bad reviews of their bulbs... They delete bad reviews of their bulbs... They delete bad reviews of their bulbs

Service
Value
Shipping
Returns
Quality
Thumbnail of user writinglou
1 review
0 helpful votes
May 3rd, 2024

I've done business with lightbulbs.com before and it's always a good experience. I recommend highly.

Thumbnail of user karag152
1 review
0 helpful votes
January 3rd, 2024

This company did a good job communicating and my items arrived as promised with no problems.

I would do this again.

Thumbnail of user lanceh234
1 review
0 helpful votes
November 29th, 2023

The shipment came in on time as stated by the phone representative and the website was user friendly for a person that does not order specialty light bulbs often.

Products used:
Fluorescent warehouse light bulbs

Service
Value
Shipping
Quality
Thumbnail of user shannong640
1 review
0 helpful votes
October 4th, 2023

Light bulbs came quickly and are great quality. Will order from them again! Very satisfied with them.

Products used:
Light bulbs

Service
Value
Shipping
Quality
Thumbnail of user jmb4870
1 review
0 helpful votes
October 11th, 2023

Great Prices, user friendly website, quick delivery - can't go wrong! Do It! This is my second order/purchase from LightBulbs.com and I am satisfied.

Products used:
LED Interior Spotlights

Value
Shipping
Quality
Thumbnail of user timk737
2 reviews
0 helpful votes
January 1st, 2023

I bought 9 Red LED Battery Operated Window Cling Candle lights for Christmas 2022 and 4 of them had dead batteries. The seller replaced the 4, but by the time they did, all 9 were dead. Needless to say, my Christmas window light situation was a disaster this year. This product is absolutely the worst.

Thumbnail of user lovesangria59
1 review
0 helpful votes
November 23rd, 2023

I'm so happy i found the 2 replacement bulb for my bubble brite candolier so i found Lightbulbs on the internet so thank you again I will get more the replacement bulbs

Service
Value
Shipping
Quality
Thumbnail of user ernie.lobello
2 reviews
0 helpful votes
October 28th, 2023

Great selection of products at good prices and quick shipping. Staff is very knowledgeable and can answer your questions and help you select just what you need. They will work with you and stand behind their products. All good. Great place to buy from.

Products used:
Sylvania 4' LED tubes

Service
Value
Shipping
Returns
Quality
Thumbnail of user mkirk4496
1 review
0 helpful votes
July 16th, 2023
Verified purchase

Always have what I want, lightening speed delivery of items! Well packed! Easy to find supplies that I need! Excellent!

Tip for consumers:
that it exists

Products used:
lighting products

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomass4162
1 review
0 helpful votes
November 8th, 2023

Everything was great. The right product, the right price and delivered quickly. I am very pleased with the experience.

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Shop Light Bulbs, LED Lighting, Halogens, Compact Fluorescents, Christmas Lights, Lighting Fixtures and Ballasts at LightBulbs.com.

Company Representative

Thumbnail of user paulm488
Paul M.

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