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Lifetime HostingReviews 26

2.0

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Lifetime Hosting Reviews Summary

The overall reputation of the company is predominantly negative, with numerous customers expressing frustration over prolonged service outages, unresponsive support, and a lack of accountability. Many reviews highlight significant downtime for websites and email accounts, often lasting weeks, accompanied by vague or unhelpful responses from customer service. While a few customers report satisfactory experiences, particularly in the early years of service, these positive sentiments are overshadowed by the prevailing trend of dissatisfaction. The company appears to struggle with reliability and effective communication, leading to a loss of trust among its user base.

This summary is generated by AI, based on text from customer reviews

service
9
value
9
shipping
3
returns
3
quality
8

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Arizona
1 review
9 helpful votes
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Absolutely ridiculous - purely a money grab and I should have known better. Not even enough resources for a simple site. Frequently down and zero support. Email bounces for all IPs being listed in spamhaus etc. Just a scam.

Date of experience: December 10, 2018
Washington
1 review
11 helpful votes
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Avoid Like The Plague
December 3, 2018

By far the worst host we have ever come across in all the years we have been on the internet. Our sites have been down for SIX DAYS now on Lifetime. Hosting. Their hosting is slow and unreliable at best and support is hopeless. During the latest crisis, you cannot get hold of anyone. No-one has told us what is going on or when our sites will be up again. If something is too good to be true, like the price in this case, it usually is. Avoid like the plague. By the way, I cannot upload proof of purchase because my receipt is not 300 X 300. I paid $38.80 for the Platinum 12 package.

Date of experience: December 3, 2018
AE
1 review
8 helpful votes
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Stay away!
December 2, 2018

I hosted for domains and everything was fine until my account gets suspended for no reason.
No response from helpdesk.
What a waste of time and money...

Stay away!

Date of experience: December 2, 2018
Massachusetts
1 review
8 helpful votes
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What support?
November 27, 2018

I moved 5 of my domains over to lifetime recently. After I moved them I could not access them. It took 5 days for support to unblock the ip after repeatedly telling me it was all ok. So I set up my mailboxes. Almost 2 weeks later and the majority of my email bounces, emails just disappear after I've sent them and I don't receive all emails. I have not got a reply to my tickets and comments from support for the past 5 days. Basically the service is totally unusable and support is non existant.

Date of experience: November 27, 2018
California
2 reviews
31 helpful votes
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I just became familiar with Lifetime Hosting early February 2017, so my experience has been limited. First, I have been developing websites since 1999, and I have worked with a number of fair to good hosting companies. I was attracted to Lifetime's "pay once" hosting plan, and I got a decent price through an online special.

In June I recommended Lifetime to a client who was on a budget, and then proceeded to set up his WordPress site on Lifetime... WHAT A NIGHTMARE. I do not know what IT staff they have running the network infrastrucure, but the database crashes and the network crashes (almost appeared as a DNS crash several times), the repeated EMAILs for tech support... too much loss time!

I lost nearly 30 hours of client development time bceause of the instability of Lifetime Hosting. My personal and professional projects that I setup, again around 40 hours of work, was lost due to their internal issues. I cannot recommend Lifetime Hosting in any capacity, and if you are a professional developer, stay away from them... their database trouble will cost you client and personal time.

Date of experience: July 16, 2017