Craig L.

I have never in my life encountered such crappy hosting. Plus, if you try to login to the cPanel, which is now Direct Admin, from behind a VPN, their system blacklists your IP address. My website is constantly going down and they don't allow SSH for FTP. It doesn't matter if you use a password manager to remember your login credentials for the client area, Direct Admin, or FTP. If you haven't logged in to either of these in more than a month your passwords will not work and you will spend hours just trying to get logged in again. Very poor customer service, but they know they suck and they don't care. The world is large and they will keep sucking in gullible people. I would like to see this corrupt business go away. When you open a support ticket they like to refer you to their very poor video collection which is obsolete or doesn't play. This place absolutely sucks and I feel bad for anyone else they rip off with their Lifetime Hosting scam.