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Washington
1 review
0 helpful votes
Follow Penny A.
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I tried to sign on again and they say my email is already being used (by me!). I enter my email and they tell me it's being used! I cannot call them and they are preventing me from using their app which my husband and I have used for a couple of years. This is so unkind! We are 77 years old and want to be able to check on each other.

Date of experience: July 31, 2022
Illinois
1 review
3 helpful votes
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I'm a teenager, my parents have this app to track me. This is fine, however, randomly it will say I'm moving and driving across town when I'm at school. This app also says I have turned crash detection off and made a 20 minute trip to town in a matter of 8 minutes, absolutely ridiculous. Not only did I have to explain to my parents the situation, but they are also suspicious of me because it has never happened to them. This app sucks, they need to fix their issues with crash detection and location accuracy. I shouldn't have to explain what happened because this stupid app decided to glitch out on me.

Date of experience: October 28, 2020
New York
1 review
1 helpful vote
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This app is crazy! It shows me stopped at an address that is WRONG and then when I turn my phone off it shows my phone is still on! Tracking is very spotty and causes trust issues. Don't use it! You will be sorry!

Date of experience: November 3, 2020
Australia
1 review
0 helpful votes
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Saved a life
October 28, 2021

We had a family member threatening to take their own life. 360 helped us save them by being able to track them and being able to pass this information onto police. Just thank God on this day they had it turned on. Thanks 360

Date of experience: October 27, 2021
California
1 review
17 helpful votes
Follow Tiri A.
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I left my husband of 25 years for this man I fell in love with. We have 4 kids but left my family for this man. Obviously, because I did that, he has fears that I could cheat on him too. He uses Life360 to track me. I was having a business meeting with a man at Peet's coffee but during the meeting, the app showed that I left the coffee shop for 7 minutes. My boyfriend, the man for whom I sacrificed my 25 years of marriage for, ditched me because the app showed that I left the coffee shop for 7 minutes thinking I messed with this business colleague somewhere outside a few blocks in the car. For the last 2 months, I have been having doubts as to whether I made the right decision or not. I prayed that God would lead me to the right path. The app determined my fate. I do not know whether to blame this app or not, but my husband of 25 years sure is happy to have me finally back.

Date of experience: September 2, 2018
New Jersey
1 review
6 helpful votes
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Tiktok
March 20, 2020

Children need their privacy. If a parent is worried about their kid sneaking off, they haven't raised them right. Many bad parents have also used this app to control their kids. If kids get in trouble for sneaking out or being places they shouldn't, they can learn from the mistakes. Kids also need to learn how to become an adult!

Date of experience: March 20, 2020
India
1 review
22 helpful votes
Follow Singeetham A.
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Urgnt plz
August 4, 2016

Q: life 360 app showing that she was in Hme, but she went out to market. How can it shows that, is there any way like using same app in other phone like which we use home moblie. Can I get any urgent answer

Date of experience: August 4, 2016
Utah
1 review
16 helpful votes
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Where are my kids?
February 19, 2016

This app keeps track of my husband and I, but it never can connect with my kids. That's why i got it. I'm going to uninstall it. It's pretty much useless.

P.S. I think some of the outrageous reviews on this page are fake.

Date of experience: February 19, 2016
California
2 reviews
3 helpful votes
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Don't use life 360
October 30, 2022

I definitely don't recommend this service they charged my card for a monthly service plan 4 times then when I tried to email them about it and sent my receipt in I got no response the number on the website is wrong so you can't reach them in today's world I refuse to have a company who can't even be trusted with my credit card and you can't reach know the location of my family it's creepy do better

Date of experience: October 30, 2022
Michigan
1 review
3 helpful votes
Follow John W.
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360 can be very accurate at times but it can also be very in accurate, I purchased a camera system for my car called smartwitness, I pay a monthly fee for a 100% tracking on where my vehicle goes, it is the same thing that many companies use for their work vehicles. This system has proven 100% Accuracy. My wife recently went on 360 and was upset with me about where she felt I have gone throughout the day, I had to open up the smartwitness program and prove to her how in accurate 360 was. The smart witness program has complete videos of where I drove two throughout the entire day.

Date of experience: December 24, 2019
New York
1 review
7 helpful votes
Follow MA A.
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5/28/2019, this App has been a Failure at best. It shows people to be located where they are Not. It may start and may not start. It shows people driving through fields instead of on roads and streets. It was good for a few months but it is Horrible now and we are looking for a better App.

Date of experience: May 28, 2019
Oklahoma
1 review
8 helpful votes
Follow Adrienne D.
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Not only has the app not been accurate, I end up tracking down family members myself, only to discover I now have issues with the billing I will need to address. I have now been charged for two premium memberships two months in a row at $49.95. I would not recommend this app to anyone who is looking for reliability without frustration.

Date of experience: May 31, 2015
Nevada
2 reviews
15 helpful votes
Follow Jessalyn A.
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This app used to be so good. I love tracking my kids especially because I work so much, it helps me have piece of mind. However, lately this app had been completely off. It shows my son leaving at random late night/early hours. I got sooo upset at him, thinking he has been sneaking out. Until, I realized something. The route the app shows has him cutting through a cement wall in our neighbor community through people's yards, front and back. Even if that was at all possible, the app states it took only 10 minutes to do all that AND arrive back at home. At that point I had to look the reviews. And big shocker, other people are having the same issue. I had to apologize to my poor son. This app literally almost ruined my faith and trust in my son. I'm not sure what happened to the app that I love, but it really needs to be fixed. Tjis something a lot of people rely on and its failing some of us.

Date of experience: July 24, 2018
Illinois
1 review
17 helpful votes
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I have this to keep track of my 17 yr old daughter. Tonight she left around 8 pm to spend the night at her friends. Around 2 am I got a 360 notification saying she left home. I looked up her location on 360 and it showed her a few towns over, in the opposite direction from where her friend lives. I sent her a check in request through 360 and she checked in through 360, it showed her at her friends. Got that? The 360 map was showing her in one location on the map (about 10 miles from where she actually was) the 360 check in was accurate. I think it was showing her movement earlier in the day, just 6 hours behind. Saying she was some here at 230 am when she had been there 6 hrs previous at 830 pm.

Date of experience: July 27, 2015
GB
1 review
5 helpful votes
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Used to be good now it's not it used to show directions to the person and automatically open Maps. And take you there. They have now got rid of this feature which is a backward step. All you can do now is click on it and it just shows you the route. Lots of my family and friends are not updating the app as they will lose this on the update. It was very handy if you need to get to somebody it will take you to them. Just don't understand why it was removed in the first place.

Date of experience: May 19, 2019
Texas
1 review
8 helpful votes
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Bad Customer Service
November 10, 2017

The app works fine if you can get it loaded on your phone, however if you can't get it loaded on the phone Life360 will not refund your subscription even though you JUST renewed in the last month. They say it's their policy and contained in their terms and conditions, which is bull crap. If the app doesn't work, why should you be charged for the subscription. Terrible customer service.

Date of experience: November 10, 2017
Nigeria
2 reviews
4 helpful votes
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Kudos
February 27, 2023

I have come across a lot of tracking apps but I can say this is the best of all I have used. And am really grateful to Prohakks he works anonymously and helped out with all what I wanted to get from my partner's phone remotely without any traceable sign. He's really perfect and reliable. You can send a contact via Email - prohakks at Gmailcom he's readily available for anything that has to do with hacking. Don't hesitate to contact him if you have any issues

Date of experience: February 27, 2023
Florida
1 review
0 helpful votes
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Complaint
October 11, 2018

It is not always accurate. I almost kicked my husband out because it showed he was at someone's house when he was at a meeting, it blanked out twice before it showed him there and only for a couple minutes. Thank godness I read all these reviews because up until then it has been fairly accurate when checking on our son.

Date of experience: October 10, 2018
Washington
1 review
0 helpful votes
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Ok listen up...
May 13, 2020

Im sorry to say this but this app only teaches your kids how to hide and lie better. When they have someone or something constantly tracking them and limiting them then it make them find ways around it and as time goes on they will only get better at hiding things. If you really want to [track them] when they leave the house, then get a different app because i know thats not the only reason why you want to get this app. You want to get this app to control your kids and what they see... well you know what, their going to see it at some point in their life and your only making them want to see whatever it is more and more as time goes on. If your going to get this app, you mind as well just get an app that controls you kid 24/7 and turns them into a robot

Date of experience: May 13, 2020
Georgia
1 review
1 helpful vote
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I hate this app
October 7, 2020

Hi, I'm in my late 20s & my mother wanted to get this app and make sure at the end of the day her kids are safe and sound. She even bought the "gold membership".
It was great until it started saying I was at certain locations that I was not! The funny thing is. I got my boyfriend involved... "hey babe it's awesome" I regret every bit of me saying this. How do you tell your man that this app is lying? When he sees clear as day that you were at a very specific house in a neighborhood... house #, address, & everything! Do we go knock on the door? Then what? I am furious... my family obviously believes me but trying to explain this to your partner is ridiculous. I hate this app w/ all of my heart. I was at Publix but apparently I was in a nearby neighborhood at a very specific address & it says I was there for 19 minutes. Now I'm left deleting this app but still unanswered questions. FML

Date of experience: October 7, 2020

Overview

Life360 has a rating of 2.5 stars from 511 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Life360 most frequently mention customer service, family members and stupid app. Life360 ranks 90th among Parenting sites.

service
62
value
55
shipping
30
returns
30
quality
59