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How would you rate Life360?
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Oklahoma
1 review
5 helpful votes
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Not accurate
July 31, 2019

I have had problems with this app because of the location permission issue. I did not turn off my location and it still told the other members in my circle that I did. This caused many problems between my family and I. Will be deleting this app because it is not accurate and creates issues.

Date of experience: July 31, 2019
Arizona
1 review
1 helpful vote
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ZERO STARS!
This company is terrible and has a terrible business model. This product doesn't work as advertised. I was 4 days late to canceling the free trial and was charged for an ENTIRE year. I could deal with a month. Not being flexible with this and just taking people's money is awful business practice. And just deferring to the 'contract' is terrible customer service. Why don't you try to help people out instead of just deferring to your contract? I'll make sure to steer everyone I know away from this product. It doesn't even work! The timestamps are always off and if your kid turns on 'airplane mode' it doesn't even track them.

Date of experience: May 16, 2022
Australia
1 review
3 helpful votes
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Seemed to work well initially but stopped working on my son's phone which was the whole reason for using it so we could track his location. Kept reporting he was still at school at 10.30pm even though he was next to me at home. Even though he received my requests to check-in and I could receive those check-ins I still had to remove him from the circle, re-invite him and reboot his phone to get it showing the correct location. If something happened and he was missing I wouldn't be able to remotely reset his phone, would I? Unreliable piece of garbage app. Delete at once!

Date of experience: August 17, 2017
Alabama
1 review
1 helpful vote
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Great app
January 28, 2021

My family uses this app. We are a family of 5. The 3 kids are all adults with our own families living in our own homes. We use this app to keep track of each other in this crazy world. Helps us track our older parents when they travel to doctors app ect. As well as each other when we might go to social events and such or maybe we are looking to visit. It's been a lifesaver and it's fun for us as a family.

Date of experience: January 27, 2021
Massachusetts
1 review
9 helpful votes
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Unreliable
June 26, 2018

Multiple times, the app told me my son was at home when he was at school. He even sent me a nice picture of a clean toilet in the boys' bathroom to verify that he was indeed there. I cannot trust the accuracy of this app.

Date of experience: June 26, 2018
Virginia
1 review
29 helpful votes
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I hate this app, being a 16 year old, my parents are always on it tracking every $#*!ing movement i make, damn i cant even smoke weed in peace because my mom is always on there asking all these questions. Is there someway to get this app of the app stores?

Date of experience: January 9, 2015
Maryland
2 reviews
1 helpful vote
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Wowdrew sent me
March 19, 2020

Invasion of privacy! A lot of my friends have this app and it's a pain. Parents either need to trust their kids or do a better job raising them. This shows the parents don't trust the kids and that makes the kids not want to listen even more.

Date of experience: March 19, 2020
New York
1 review
13 helpful votes
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Three accidents, all meeting their "limited criteria" for detection and it DID NOT WORK! I have asked them repeatedly to fix it and they blow me off. No way to contact a real customer service department... just a burred link in the FAQs to "contact us". When they do respond they just give out reasons and limitations. I paid for an app that states it has crash detection. I expected crash detection! I think it's time to report them for false advertising.

Date of experience: March 4, 2020
Florida
1 review
2 helpful votes
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Thank you for ruining my relationship! Your app shows me bouncing around my office, when the phone is sitting on my desk all day. It also tracks phone usage while driving, but sometimes it does and sometimes it doesn't. Then if it does show usage it doesn't show it all. My boyfriend is leaving me today, because of this damn app.

Date of experience: November 5, 2018
California
1 review
0 helpful votes
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Joke?
September 18, 2016

The company took of life360 on windows phone that is not cool. They should keep it now I don't know where my kids are because they always walk home from school. It's not right, plus I only have this as my tracker no other company tracker is on windows phone. Know I wouldn't feel comfortable for my kids to walk home. What is wrong with family life360? Is this seriously a joke?

Date of experience: September 18, 2016
Washington
1 review
4 helpful votes
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My parents used life 360 to track my location and ensure I was where I said I was. On multiple occasions, the app would show on their end that I was on different ends of town and it even said I was in a different state. This caused unnecessary panic for my parents as well as myself as I had to endure harsh criticism and receive punishment from my parents for "lying" to them.

Date of experience: July 30, 2020
GB
1 review
1 helpful vote
Follow T C.
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So many negative reviews here, never had a problem with it and can only assume that those that have problems have gps issues with the phone rather than the app - the gps info can be wrong if the phone doesn't get good signals.

So don't blame the app!

Date of experience: July 17, 2017
Arkansas
1 review
6 helpful votes
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I installed this app to keep track of my family. My husband and I thought it was ok at first but it just told my husband was 12 miles away from his place of work. When he sent me a picture and even a video of him at work. We have fought so many times over this app telling me he is at locations that he is not really at. I even went as far to tell my husband that I wanted a divorce over this pathetic app! My husband wants me to find if there is a number to call these people. To the people that made this app you all are destroying families and almost destroyed our marriage of 6 years. I am Thanking God I got on here and looked at these reviews! If we can figure out a way we will be trying anyway possiable to make this known to friends and family that this app is nothing but trash and a waste of time! I don't see how you people sleep at night! You all need a lawsuit! I wish I could give this app a 0 you all are sorry as he** for this!

Date of experience: August 23, 2017
Tennessee
2 reviews
0 helpful votes
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Very disappointed
June 10, 2020

I have had this app for a year, i have loved the fact I can keep track of my teenagers but now it's saying I have to pay to see where there are... this is nonsense. Y give parents the security of knowing there kids are safe and now we have to all of a sudden pay to know there safe i guess I will get rid of this app.

Date of experience: June 10, 2020
Indiana
1 review
5 helpful votes
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Used to be a great app - I have two daughters. One away at school and another in high school. It always was accurate and I was always able to get notifications. (I have an iPhone and they do as well). NOW... omg unreliable on EVERYTHING!

Date of experience: May 17, 2019
Arkansas
1 review
19 helpful votes
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Worst App in the world. I can't imagine the pain that it has caused our family. The app says I left the house at 3:55 in the morning and says it took me 48 minutes to get to some random guys house and 6 minutes to come back. Then it says I left to go to our local welding shop and it says I got there in 10 minutes and says it took me 1 minute to come back. The thing is I was at home all $#*!ing night and I can believe that this, of course, would happen to me. I don't recommend it and never will. It is the worst app in the world and unless you want to be confronted with false accusations then I don't recommend it. Nobody believes me and I will be contacting Life 360 to complain. If I could rate it any lower stars I would.

Date of experience: March 25, 2018
New York
1 review
3 helpful votes
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Inaccurate location.
November 5, 2016

For the most part, it's ok. But once in a while it will show a totally wrong location. But if you pull up the bread crumb trail, I will not include the previous wrong location. But this can mess up a relationship.

Date of experience: November 5, 2016
Connecticut
1 review
1 helpful vote
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Get This App
June 11, 2018

This app is great for keeping track of your children. It is accurate most of the time. Once it said my child was near my home, when he was actually inside the house, but that was the only time it was inaccurate.
It also helped me find out that my husband was cheating on me. I highly recommend it.

Date of experience: June 10, 2018
Illinois
1 review
4 helpful votes
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This app used to be pretty good. Since it's last update, you now have to leave the app open in order for it to work. If something happens to someone, how can this be of any use if the app happens to be off. This is totally worthless now.

Date of experience: May 12, 2019
Netherlands
1 review
3 helpful votes
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I figured it out after three days of installing the software that Life360 is not for me. It looks pretty but dosen't really word. It just says that my internet connection is not okay but it always is. It's irritating. Plus, it almost always shows my child's location which isn't accurate. I just gave it up for FamilyTime. Location tracking is always spot-on and it let me block apps on my child's phone. It's a bonus. But Life360 has been a great dissapointment. Thank lord I didn't switch to Premium straight away.

Date of experience: May 18, 2015

Overview

Life360 has a rating of 2.5 stars from 511 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Life360 most frequently mention customer service, family members and stupid app. Life360 ranks 90th among Parenting sites.

service
62
value
55
shipping
30
returns
30
quality
59