Liberty Home Guard has a rating of 3.1 stars from 61 reviews, indicating that most customers are generally satisfied with their purchases. Liberty Home Guard ranks 5th among Home Insurance sites.
My air conditioning system broke this year. Some sort of an issue with gas leaking out, Liberty Home Guard customer support had someone on the case within 2 hours or so. I really appreciate their quick response.
Thank you, Liberty! You helped clear up all of the confusion that comes along with choosing the right warranty plan for home appliances.
We chose the "Total" plan from the warranty options Liberty offers. It's within our budget, and we're delighted with it so far!
Before we purchased a policy, Liberty provided us with a sample contract - transparency is always important. We trust them to care for our home.
I've been with Liberty for the past 5 months. Since then, I've had 2 claims on my refrigerator and one for my AC. They fixed and paid for all my claims quickly and just as important, made the process super easy. I can't recommend them enough!
We're in on their total plan, helps us sleep at night knowing we're protected. Thanks team Liberty...
Liberty offers an array of home warranty plans and all of the plans are available at reasonable prices. We picked up the total plan and it was relatively affordable. Happy with it so far.
They have great plans to choose from which are easy to understand. Honest guys who do away with all the "fine print" none sense.
Highly obliged to team Liberty!
When our AC stopped working suddenly, we opted for replacements instead of repairing it. Liberty's credit towards replacements always offer me that option.!
Exceptional customer service experience! Thanks Liberty. You saved our day!
Highly recommend for Home Warranty.
My friend recommended Liberty as a home warranty plan, I'm super busy and couldn't deal with the headaches that inevitably come with home ownership. Thanks to LHG, now my headaches are their problem.
Liberty customer representatives are professional and proactive. Before buying a coverage plan, a liberty rep spent 40 minutes with me answering all my questions and educating me about home warranties. Their patience is amazing.
Whenever we've had a repair issue in our home we've called Liberty Homeguard. Not only are they super quick to respond, they even helped us find a contractor and coordinate the repair work on items that have nothing to do with our policy. A few months ago we had a roof issue which isn't covered and their representative found us a repairman and made sure the work was within budget and up to standard.
It was quickly apparent that Liberty Home Guard isn't just a short-term pop-up home warranty company. They make it clear that their relationship with us, the customer is paramount. Even during a non-covered claim, they went above and beyond to make us happy. They coordinated the entire job and even gave us a $100 credit towards the work on our surround sound system which definitely wasn't part of the policy.
My Policy with Liberty Home Guard was a great value purchase. I've saved thousands of dollars by using Liberty Home Guard. I wish I could give them more than 5 stars.
At first, I was skeptical of buying a home warranty policy. But after asking the nice rep a bunch of questions I found them to be transparent and honest. Sandy, the rep I spoke with was also amazing and super knowledgeable. Working with liberty has given me peace of mind and the confidence that should something go wrong in my home I am confident they will support me.
Filed a claim for my dishwasher which wasn't draining properly. Their service department coordinated the entire claim for us. The technician came the next day, fixed the clogged drain and waived the service fee. Thank you Liberty!
Before purchasing I asked Liberty to provide me a sample contract so that I can verify if they are for real. They acknowledged and sent it. No questions asked!
Answer: I'm not sure, I am starting to fear I've been scammed off of the horrible customer service. I am not sure how they have such high reviews
Answer: Definitely call if you want to deal with a scam company.
Answer: Hello Michael! Yes, we do cover mini-split air conditioning systems.
Answer: Positive reviews. The problem is that they bribe unhappy customer with an (escalated) refund to sign an NDA. This falsely keeps reviews high when they should be much lower.