website thubmnail of Liberty Home Guard

Liberty Home GuardReviews 61

3.1
How would you rate Liberty Home Guard?
grey star
grey star
grey star
grey star
grey star

Liberty Home Guard Reviews Summary

Liberty Home Guard has a rating of 3.1 stars from 61 reviews, indicating that most customers are generally satisfied with their purchases. Liberty Home Guard ranks 5th among Home Insurance sites.

service
24
value
25
quality
24
This company does not typically respond to reviews
California
1 review
2 helpful votes
Follow Thelma w.
Unfollow Thelma w.
Send Message
Share Review
Report Review

Completely satisfied
October 30, 2018

My air conditioning system broke this year. Some sort of an issue with gas leaking out, Liberty Home Guard customer support had someone on the case within 2 hours or so. I really appreciate their quick response.

Date of experience: October 30, 2018
New Jersey
1 review
4 helpful votes
Follow Sara c.
Unfollow Sara c.
Send Message
Share Review
Report Review

Thank you, Liberty!
October 17, 2018

Thank you, Liberty! You helped clear up all of the confusion that comes along with choosing the right warranty plan for home appliances.

Date of experience: October 17, 2018
California
1 review
1 helpful vote
Follow Kevin h.
Unfollow Kevin h.
Send Message
Share Review
Report Review

We chose the "Total" plan from the warranty options Liberty offers. It's within our budget, and we're delighted with it so far!

Date of experience: October 16, 2018
California
1 review
0 helpful votes
Follow Brown J.
Unfollow Brown J.
Send Message
Share Review
Report Review

Before we purchased a policy, Liberty provided us with a sample contract - transparency is always important. We trust them to care for our home.

Date of experience: October 12, 2018
California
1 review
2 helpful votes
Follow Smith J.
Unfollow Smith J.
Send Message
Share Review
Report Review

I've been with Liberty for the past 5 months. Since then, I've had 2 claims on my refrigerator and one for my AC. They fixed and paid for all my claims quickly and just as important, made the process super easy. I can't recommend them enough!

Date of experience: October 10, 2018
California
1 review
0 helpful votes
Follow Adam W.
Unfollow Adam W.
Send Message
Share Review
Report Review

The Perfect Match...!
October 8, 2018

We're in on their total plan, helps us sleep at night knowing we're protected. Thanks team Liberty...

Date of experience: October 8, 2018
Florida
1 review
1 helpful vote
Follow Vikkie k.
Unfollow Vikkie k.
Send Message
Share Review
Report Review

Liberty offers an array of home warranty plans and all of the plans are available at reasonable prices. We picked up the total plan and it was relatively affordable. Happy with it so far.

Date of experience: October 4, 2018
India
1 review
2 helpful votes
Follow Sammy r.
Unfollow Sammy r.
Send Message
Share Review
Report Review

They have great plans to choose from which are easy to understand. Honest guys who do away with all the "fine print" none sense.

Highly obliged to team Liberty!

Date of experience: September 21, 2018
New York
1 review
3 helpful votes
Follow Maddy J.
Unfollow Maddy J.
Send Message
Share Review
Report Review

When our AC stopped working suddenly, we opted for replacements instead of repairing it. Liberty's credit towards replacements always offer me that option.!

Date of experience: September 19, 2018
California
1 review
0 helpful votes
Follow Denny a.
Unfollow Denny a.
Send Message
Share Review
Report Review

Exceptional customer service experience! Thanks Liberty. You saved our day!

Highly recommend for Home Warranty.

Date of experience: September 19, 2018
New Jersey
1 review
1 helpful vote
Follow James S.
Unfollow James S.
Send Message
Share Review
Report Review

My friend recommended Liberty as a home warranty plan, I'm super busy and couldn't deal with the headaches that inevitably come with home ownership. Thanks to LHG, now my headaches are their problem.

Date of experience: September 17, 2018
Florida
1 review
1 helpful vote
Follow pedro a.
Unfollow pedro a.
Send Message
Share Review
Report Review

Liberty customer representatives are professional and proactive. Before buying a coverage plan, a liberty rep spent 40 minutes with me answering all my questions and educating me about home warranties. Their patience is amazing.

Date of experience: September 17, 2018
California
1 review
3 helpful votes
Follow Jams B.
Unfollow Jams B.
Send Message
Share Review
Report Review

Whenever we've had a repair issue in our home we've called Liberty Homeguard. Not only are they super quick to respond, they even helped us find a contractor and coordinate the repair work on items that have nothing to do with our policy. A few months ago we had a roof issue which isn't covered and their representative found us a repairman and made sure the work was within budget and up to standard.

Date of experience: September 12, 2018
New Jersey
1 review
2 helpful votes
Follow David W.
Unfollow David W.
Send Message
Share Review
Report Review

It was quickly apparent that Liberty Home Guard isn't just a short-term pop-up home warranty company. They make it clear that their relationship with us, the customer is paramount. Even during a non-covered claim, they went above and beyond to make us happy. They coordinated the entire job and even gave us a $100 credit towards the work on our surround sound system which definitely wasn't part of the policy.

Date of experience: September 12, 2018
New York
1 review
1 helpful vote
Follow Marc F.
Unfollow Marc F.
Send Message
Share Review
Report Review

My Policy with Liberty Home Guard was a great value purchase. I've saved thousands of dollars by using Liberty Home Guard. I wish I could give them more than 5 stars.

Date of experience: September 12, 2018
New Jersey
1 review
1 helpful vote
Follow pars s.
Unfollow pars s.
Send Message
Share Review
Report Review

At first, I was skeptical of buying a home warranty policy. But after asking the nice rep a bunch of questions I found them to be transparent and honest. Sandy, the rep I spoke with was also amazing and super knowledgeable. Working with liberty has given me peace of mind and the confidence that should something go wrong in my home I am confident they will support me.

Date of experience: September 12, 2018
New York
1 review
3 helpful votes
Follow Steph C.
Unfollow Steph C.
Send Message
Share Review
Report Review

Filed a claim for my dishwasher which wasn't draining properly. Their service department coordinated the entire claim for us. The technician came the next day, fixed the clogged drain and waived the service fee. Thank you Liberty!

Date of experience: September 7, 2018
New Jersey
3 reviews
4 helpful votes
Follow Biggs J.
Unfollow Biggs J.
Send Message
Share Review
Report Review

Before purchasing I asked Liberty to provide me a sample contract so that I can verify if they are for real. They acknowledged and sent it. No questions asked!

Date of experience: September 6, 2018