Worst colored contacts ive ever tried! They have a NO REFUND policy which makes sense because I'm SURE EVERYONE WOULD RETURN these cheap crappy lenses. Lens.ME is 0 out of 10 for quality.
I ordered contacts from this site twice. My first experience was good. Things got to me fast. My second experience was horrible. I emailed them right after trying on a pair of contacts. They were the wrong color. They told me I could return the unopened contacts and not worry about sending back the opened ones and the would refund or exchange for half of what I paid (I ordered 4 contacts and they were getting 2 closed ones back). They asked me to send pictures to prove that the contacts were closed. I did that and labeled the pictures. After receiving that email they said to send them back through USPS for $15. I went to the post office prepared ny package took pictures of the package and the receipt with all the numbers they asked for. I sent them all these images. I waited a few weeks to hear back. They said they didn't get the package yet. A few days later they emailed back and said they they unfortunately couldn't refund me my money and would give me 15% off my next order and refund me $15 for shipping. Umm... They have my contacts that I sent back. No mention of returning my unopened contacts til the NEXT email ASKING if I wanted them back! I sent back even more mad and they offered 20% off. I told them there was no way I would ever buy from them again as they were trying to steal my money and the product I paid for!
I WISH I read these BAD reviews to STAY AWAY FROM THIS COMPANY that Doesn't Stand by their DEFECTIVE PRODUCTS! My sea green by Freshlook Dimension lenses I have been using for years was discontinued when I needed a refill. As a new customer, I was happy to try lensme.com. I waited to try on my new lenses as I was finishing up my LAST box. I excitedly put the lens in my eye it doesn't sit properly, centered and covers the black part of my pupil so I can't see out of it (sent pics of). I right away contacted customer service who said to soak it over night. I did everything they said and the same issue. As I sent a pic as requested that I soaked them and still the same issue. I said I want a refund and they tell me since it is past 3 weeks (as I waited for my lenses to finish that I can't get anymore). They will not refund me but said "I am sorry but as it has been 3 weeks since the order was delivered, we will not be able to provide you with a replacement order as this s now beyond our warranty. However as a gesture of goodwill we would be happy to provide you with 20% discount code for your next purchase". AS IF I WOULD NEVER, EVER PURCHASE AGAIN AS THE CONTACTS I CAN'T EVEN WEAR! BUYER BEWARE!
THEY DON'T STAND BY THEIR PRODUCTS. THEY WOULD OF HAD A LOYAL, CUSTOMER OTHERWISE.
NOW I HAVE NO LENSES, I WOULDN'T OF USED UP MY LAST, FAVOURITE LENSE IF I ONLY KNEW. SEE PIC OF MY OLD LENSE AND THEIR'S I CAN'T SEE.
Totally unsatisfied, very poor quality product et bad customer service, I never buy again in lens.me
I'm sure all the negative comments are either from other companies who are crushed by lens.me or simply trolls, otherwise it doesn't make any sense. I tried lens.me few times now and each time was absolutely perfect. The delivery was super fast, I mean they ship from Dubai and came in Denmark in like 5-6 days. That's amazing, I ordered things from Denmark and it took a week to arrive in the same country so...
Another thing, they have a really big variety of lenses both with prescription and without and is nice to have all the brads in one place. I never experienced something negative so far and I'll most definitely continue to buy from them. :)
I strongly believe the negative reviews are created by competitor or ex employee.
I have had a history of buying from Lens.me without a hiccup. Pristine authentic 1000% excellent customer service.
I have decades of wearing lenses and this is one of the best companies.
I wish lens.me success
Very happy customer!
Firstly I paid $65 for each contact, In Australia they are around $130+ EACH so this was an absolute bargain.
I ordered at 2pm on Friday and I received my package Tuesday morning. Very fast Dubai - Sydney delivery especially considering it was a public holiday.
In the box everything was neat, the package was in excellent condition. I also received a handwritten thank you note which was very lovely.
Highly recommend :)
Lens me is the best and trustworthy site, it shipped my order so quick all the way from Dubai to USA in 2 -3 day. They never disappointed me. Lensme is legit.
Don't listen to the bad reviews they are dishonest trolls. I want to tell everyone that I've ordered Solotica lenses from lens.me many times before and every time I ordered something I received exactly what I wanted within 3-4 business days which was extremely fast shipping. You can definitely trust lens.me for providing real true authentic lenses without a doubt 100% no worry, and I say this honestly because when I first was interested a few years back and searching for a website to order my solotica lenses I wasn't sure which online website was legitimate, but I gave Lens.me a try and I was very very satisfied with my purchase.
Plus customer is very nice and understanding.
This is my honest non sponsored review and I wasn't asked to write it.
My parcel got to me in 2 days I couldn't believe it. The package itself was so beautiful and I am in love with my Solotica lenses. Thank you lens.me I will definitely be ordering again!
I bought solitica hidrocor grafite to change my eye colour from hazel to blue here are the results I recommend you buy from them
The lenses are great! Very fast shipping with super beautiful packaging
Helpful customer service!
Answer: The lenses don't work! My friend is going sue everyone connected to this!
Lens.me has a rating of 2 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Lens.me ranks 38th among Contact Lenses sites.