Lens.meReviews 34

I ordered colored contacts from this company and the contacts are very blurry and I can't see a thing out of them and I can't get my money back I paid $34.00 for nothing a free $34.00 bucks is what they gained from me and I have a product I'm stuck with and can't use

This company deserves 5 stars I have been wearing lenses for the last 40 years This company has great service and lenses are of great quality. Plus shipping is perfect. I am a doctor of economics trust me I never give positive feedback on low quality products and low quality service the company is also very honest nobody forced me to write this and nobody can as far as I am concerned but on all grounds they have excellent integrity

Ordered two pairs of Solotica lenses. Caused extreme dryness. Struggled to blink for the remaining day even after taking them off.
They sent a clearly defective piece for the first time. They made a replacement foe the defective piece. However, both the ordered pairs still remained problematic.
The fact that the first NEW piece was defective straight out of the bottle clearly speaks volumes about their quality.

Worst contact lenses ever in my 10 years of experience with lenses.

AVOID AVOID AVOID

DO NOT WASTE YOUR MONEY

Worst colored contacts ive ever tried! They have a NO REFUND policy which makes sense because I'm SURE EVERYONE WOULD RETURN these cheap crappy lenses. Lens.ME is 0 out of 10 for quality.

Ordered daily lenses and one actually tore in my eye when taking it out which has never happened to me for the last 20 years of using lenses. Now I have a scratched cornea thanks to lens.me!

I ordered Amara Horizon Gray lenses, the lenses runs small it's not the same that they describe the product and it's hurts when I try it,not recommended to buy from this website also they cost more than it should be, احذرو قبل مطلبون من هذا الويب سايد عدساتهم مو مثل الوصف very cheap

First of all they sent me a messed up/ damaged lenses, they are damaged and not centered in the middle which made me look retarted looking at opposite directions and also blocked my vision. I reached out to them and they were not being responsive or helpful, but they were being rude and unbelievably lazy. I even sent them pictures of the lenses and the rest was unopened, BECAUSE HOW ON EARTH WOULD I KNOW IF THESE LENSES ARE MESSED UP IF I DONT TRY AT LEAST A PAIR?! I AM WARNING YOU! DO NOT PURCHASE FROM THEM! DO NOT PURCHASE FROM THEMMMM! THEY WILL STEAL YOUR MONEY AND NOT REFUND IT BACK TO YOU! COMPLETE FRAUD! I AM WARNING YOU. PURCHASE LENSES FROM SOMEWHERE YOU TRUST!

I WISH I read these BAD reviews to STAY AWAY FROM THIS COMPANY that Doesn't Stand by their DEFECTIVE PRODUCTS! My sea green by Freshlook Dimension lenses I have been using for years was discontinued when I needed a refill. As a new customer, I was happy to try lensme.com. I waited to try on my new lenses as I was finishing up my LAST box. I excitedly put the lens in my eye it doesn't sit properly, centered and covers the black part of my pupil so I can't see out of it (sent pics of). I right away contacted customer service who said to soak it over night. I did everything they said and the same issue. As I sent a pic as requested that I soaked them and still the same issue. I said I want a refund and they tell me since it is past 3 weeks (as I waited for my lenses to finish that I can't get anymore). They will not refund me but said "I am sorry but as it has been 3 weeks since the order was delivered, we will not be able to provide you with a replacement order as this s now beyond our warranty. However as a gesture of goodwill we would be happy to provide you with 20% discount code for your next purchase". AS IF I WOULD NEVER, EVER PURCHASE AGAIN AS THE CONTACTS I CAN'T EVEN WEAR! BUYER BEWARE!
THEY DON'T STAND BY THEIR PRODUCTS. THEY WOULD OF HAD A LOYAL, CUSTOMER OTHERWISE.
NOW I HAVE NO LENSES, I WOULDN'T OF USED UP MY LAST, FAVOURITE LENSE IF I ONLY KNEW. SEE PIC OF MY OLD LENSE AND THEIR'S I CAN'T SEE.

Happy with the site and purchase and shipping (including gift) but the lenses they sell are absolutely awful.

I got two Anesthesia lenses and the colours are good, but they are faulty, poorly made with incorrect iris holes that make you look like Pennywise with wonky eyes. Also lenses are blurry and headache inducing after more than 45 mins. Really poor quality.

Do NOT trust this company. I ordered lenses OVER THREE MONTHS ago. Paid $238.00. When I contacted them to see where the lenses are, they claimed one wasn't made properly, so they would have to remake it. I requested a refund. They posted it in my account, THEN IT DISAPPEARED. STILL trying to get my refund!

Never ever go with lens.me They are a bunch of a$$%&*ls who think they are doing great service and favour by sending you consigmnents. They have a horrible shipping and review process. My shipment got delayed severely as they had mentioned camera lens in place of contact lens and are not ready to rectify and resend a small updated invoice to release the shipment from customs.

Do not trust these idiots at all.

I bought my lenses from lens.me for the first time in October as I decided I would treat myself and try the Bella Sandy Gray lenses as my friend wears them and they always look great on her, just a little different! I got them within 3 days and I like them but they are not a favorite. But as I was generally pleased with the lenses and the device abd shipping was good I gave them another go and have bought 3 pairs of Anesthesia during the sale, I got 1 pair free I am now in love with Addict Lolite I cannot tell you how much I love this lens. It's so pretty and I am addicted, wearing it nearly every day. I also got Fonesta and Addict Blue and I like them too. Anesthesia is my new favorite lenses

The lenses are great. The customer service is HORRIBLE. I placed an order 11/12/21, which I received with no problem. I placed another order on 11/21/21. lens.me incorrectly sent this order to an address that I have not used in 5 years. I have the order confirmation email that shows the correct shipping address. After numerous calls to FedEx (who told me the shipper needed to contact them), numerous emails to lens.me informing them of this, and numerous times of them doing ABSOLUTELY NOTHING to correct their problem, I had to dispute the charge with Amex (providing them copies of all emails) to get my money back.

I have gone from being a regular customer to being someone who will NEVER use them again.

I had two extremely good experiences with this company. One was replacement of a faulty lens and the other was product replacement and they have exceptional customer service and they were very quick to deliver. A lot of good gesture from their end and they did send me beautiful gifts in the packaging. Oreo cookies and make up as a sorry for the fault. I really appreciated and felt special. I will keep ordering from them.

Buyer beware.
Product was damaged and the Lenses were dry.
No help or assistance from customer service. Lost my money on poor product.

These guys are great!
My lenses arrived so fast 3 days and the USA and lovin thr color of Jade - looks super
Want to try Mel next but will need to save up for a bit, they are more expensive but worth it. Look realistic

I bought solitica hidrocor grafite to change my eye colour from hazel to blue here are the results I recommend you buy from them