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Review of Lens.me

Lens.me reviews

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7 reviews

7 Reviews From Our Community

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All Reviews

mercyi1
1 review
0 helpful votes
8/3/19

This contact lens retailer is an elaborate scam. Twice in one year I have received defective lenses from them. They make you take a bunch of pictures of the lenses, they make you destroy them, and then say, no refund! Do not buy from here. They are not medical grade lenses.

rachicif
1 review
0 helpful votes
6/13/19

I'm sure all the negative comments are either from other companies who are crushed by lens.me or simply trolls, otherwise it doesn't make any sense. I tried lens.me few times now and each time was absolutely perfect. The delivery was super fast, I mean they ship from Dubai and came in Denmark in like 5-6 days. That's amazing, I ordered things from Denmark and it took a week to arrive in the same country so...
Another thing, they have a really big variety of lenses both with prescription and without and is nice to have all the brads in one place. I never experienced something negative so far and I'll most definitely continue to buy from them. :)

gigim14
1 review
0 helpful votes
6/10/19

I strongly believe the negative reviews are created by competitor or ex employee.
I have had a history of buying from Lens.me without a hiccup. Pristine authentic 1000% excellent customer service.
I have decades of wearing lenses and this is one of the best companies.
I wish lens.me success

amyt205
1 review
3 helpful votes
1/6/19

Do not order from here! I never usually leave reviews however I have felt the need to do so in this case. I'm a regular contact lens wearer and have NEVER experienced eye irritation like I have with these! Very very irritating could only wear for max 2 hours. Also sent me the wrong colour! Sending customers the correct item which has been ordered should be a basic for a company. 15% off just does not cut it when you are dealing with people's eyes! Full refund should be offered. Will not be ordering again and definitely would not recommend

als154
1 review
2 helpful votes
7/10/18

ordered once, got the wrong pair with a rip on one lens.
so they sent another a week and a half later (past the date i needed them for) and the second one came stuck together like a roll.... how they wanted to makeup for sending me 2 damaged lenses is by "offering a 15% discount" code.. so i buy more damaged lenses.. DONT WASTE TIME AND MONEY

disgruntledc15
1 review
2 helpful votes
6/16/18

I ordered contacts from this site twice. My first experience was good. Things got to me fast. My second experience was horrible. I emailed them right after trying on a pair of contacts. They were the wrong color. They told me I could return the unopened contacts and not worry about sending back the opened ones and the would refund or exchange for half of what I paid (I ordered 4 contacts and they were getting 2 closed ones back). They asked me to send pictures to prove that the contacts were closed. I did that and labeled the pictures. After receiving that email they said to send them back through USPS for $15. I went to the post office prepared ny package took pictures of the package and the receipt with all the numbers they asked for. I sent them all these images. I waited a few weeks to hear back. They said they didn't get the package yet. A few days later they emailed back and said they they unfortunately couldn't refund me my money and would give me 15% off my next order and refund me $15 for shipping . Umm... They have my contacts that I sent back.. No mention of returning my unopened contacts til the NEXT email ASKING if I wanted them back! I sent back even more mad and they offered 20% off. I told them there was no way I would ever buy from them again as they were trying to steal my money and the product I paid for!

ezram35
1 review
1 helpful vote
10/3/17

Very happy customer!
Firstly I paid $65 for each contact, In Australia they are around $130+ EACH so this was an absolute bargain.

I ordered at 2pm on Friday and I received my package Tuesday morning. Very fast Dubai - Sydney delivery especially considering it was a public holiday.

In the box everything was neat, the package was in excellent condition. I also received a handwritten thank you note which was very lovely.

Highly recommend :)

Customer Questions & Answers

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They are a legit company. They are an authorised distributor of all brands and the largest Solotica in the world

By Zoe S.
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