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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I just want to see the rates. I don't want several lenders contacting me. I'm already working with one who hasn't followed up and now they are going to be contacting me again because of this. I wanted to see rates, not fill my inbox with junk.
I want to SEE the available rates not get 300 phone calls in the next 5 minutes
Call afternoon. If caller ID has no co name I won't answer email me then I'll call you
My experience so far is going well I'm not completely broke
The process was supposed to show me rates. But, it just collected my info and gave me names of lenders without any information about rates.
We have made money on all of the past 3 homes that we have purchased, fives up then sold! The one we are in will be no different! We've already made money and we haven't done anything yet! My husband is a General Contractor, that really helps!
First time using this particular company…so far application has been easy
Will review overall rating after talking to a lender
Helpful for situation I'm a first time home buyer
Very pleased at the moment
It was easy to find the info I was looking for and they said it would not go on my credit rating
Want specific quote from lender(s) for data provided - but quote not supplied. I do not like telephone calls; I much prefer e-mails. Which should be limited to prospective lenders who can actually provide the terms quoted.
Getting no instant rates is not what I was looking for.
I don't want a bunch of number of lenders to call. This is a scam. Give me actual rates.
I got some money to put down. I, m looking for the 500.00 range a month.
Haven't spoken to any one yet. But so far easy to input data
You said you would show me rates, but what you did was give my number to a list of mortgage companies who will call for more information.
Just exploring options, but this page is a good start
Well I thought you were going to be the ones to get me a loan but for some reason I'm not sure? It says you won't be getting a hold of me and I'm confused?
I haven't had enough time to get an understanding so far so good
I think this maybe a fraud. I dont like people calling me!
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!