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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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All good - it's tempting what you advertise but I can't see it actually come through
Ok i did u do not like it so I don't know what to tell u
Agent was very knowledgeable and explained best option for me.
You were Amazing, Thank you so very much for helping me!
No experience at this point. All i have done is furnish you with my personal information.
Immediate phone calls 3 in a row... I gave my email for a reason
So far sounds good but let's see what they can do everybody says something but then they turn around and said they can't so we'll see
Id like to look at rates and info before an immediate phone call
OK. Someone called almost too fast. But they seem to be helpful.
I don't like that 101 lenders call you when you're just trying to see what you could possibly get we should be the ones calling them if we choose to call
You are advertising rates that I'm not getting when I apply
Why won't you give the consumer the monthly rates on loan they are looking for?
I wish the lenders would give us their percentage & our monthly payment so as not to waste either of our times. I'm in the middle of tax season & don't have time to waste listening to a sales person.
Haven't had confirmation of as advertised
"1.99 APR, no fees. Not interested in any other offers.
It was basically the same as everybody else's ask questions I answered
Its been quick and easy so far. We will see about the rest.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!